hello again...

well...here's one I've never experienced before...[&...I'm not sure if it's
an OS problem or a hdwe. problem...but I'm starting w/ the OS first, I
suppose]:

My computer (a Compaq SR5610F) will not shut off...when I go to Start > Shut
Down > Shut Down Windows (running XP Pro). It simply reboots & starts up
again...almost like I've selected 'Restart' instead of 'Shut Down'.

it (the PC) seems to be running OK, save some weirdness, but the first thing
I did was to run a full scan w/ AVG Anti-Virus (which also has Anti-RootKit
& Anti-Spyware functionality...which is largely ineffective...but there).
It came up w/ about 100 viruses; & I killed them all.

Then...I started STOPZilla & ran a full scan...(STOPZilla is much more
effective in the above mentioned departments...but I never let it start
automatically 'cause it takes like 3 minutes to load).

So...STOPZilla came up w/ one spyware app...in my Registry...known as
'Nebular-E'. I killed that, then completely cleaned my computer again using
MS 'Disc Cleanup', 'CCleaner' & 'Registry Mechanic'. I also killed
everything I could from my browser (IE7)...history...temps...cookies, etc.,
etc.

Then I attempted a shut down again...& the machine again rebooted; &
restarted.

(to shut down, overnight,...I depressed the On/Off Switch on the
Compaq...this morning...when I hit the same button...everything started
normally...no overt other problems).

didn't know where to turn...so I came here.

anybody ever experience this before...a windows-based computer that will not
turn off...???

would sure appreciate some help...thanks very much,


mark4man
XP Pro v 2002; SP3

Turn off/UNcheck Automatically Restart in System Properties, Advanced,
Startup and Recovery, Settings.


mark4man wrote:

> hello again...
>
> well...here's one I've never experienced before...[&...I'm not sure if
> it's an OS problem or a hdwe. problem...but I'm starting w/ the OS
> first, I suppose]:
>
> My computer (a Compaq SR5610F) will not shut off...when I go to Start >
> Shut Down > Shut Down Windows (running XP Pro). It simply reboots &
> starts up again...almost like I've selected 'Restart' instead of 'Shut
> Down'.
>
> it (the PC) seems to be running OK, save some weirdness, but the first
> thing I did was to run a full scan w/ AVG Anti-Virus (which also has
> Anti-RootKit & Anti-Spyware functionality...which is largely
> ineffective...but there). It came up w/ about 100 viruses; & I killed
> them all.
>
> Then...I started STOPZilla & ran a full scan...(STOPZilla is much more
> effective in the above mentioned departments...but I never let it start
> automatically 'cause it takes like 3 minutes to load).
>
> So...STOPZilla came up w/ one spyware app...in my Registry...known as
> 'Nebular-E'. I killed that, then completely cleaned my computer again
> using MS 'Disc Cleanup', 'CCleaner' & 'Registry Mechanic'. I also
> killed everything I could from my browser
> (IE7)...history...temps...cookies, etc., etc.
>
> Then I attempted a shut down again...& the machine again rebooted; &
> restarted.
>
> (to shut down, overnight,...I depressed the On/Off Switch on the
> Compaq...this morning...when I hit the same button...everything started
> normally...no overt other problems).
>
> didn't know where to turn...so I came here.
>
> anybody ever experience this before...a windows-based computer that will
> not turn off...???
>
> would sure appreciate some help...thanks very much,
>
>
> mark4man
> XP Pro v 2002; SP3

On 4/27/2010 7:02 AM On a whim, mark4man pounded out on the keyboard

> hello again...
>
> well...here's one I've never experienced before...[&...I'm not sure if it's
> an OS problem or a hdwe. problem...but I'm starting w/ the OS first, I
> suppose]:
>
> My computer (a Compaq SR5610F) will not shut off...when I go to Start> Shut
> Down> Shut Down Windows (running XP Pro). It simply reboots& starts up
> again...almost like I've selected 'Restart' instead of 'Shut Down'.
>
> it (the PC) seems to be running OK, save some weirdness, but the first thing
> I did was to run a full scan w/ AVG Anti-Virus (which also has Anti-RootKit
> & Anti-Spyware functionality...which is largely ineffective...but there).
> It came up w/ about 100 viruses;& I killed them all.
>
> Then...I started STOPZilla& ran a full scan...(STOPZilla is much more
> effective in the above mentioned departments...but I never let it start
> automatically 'cause it takes like 3 minutes to load).
>
> So...STOPZilla came up w/ one spyware app...in my Registry...known as
> 'Nebular-E'. I killed that, then completely cleaned my computer again using
> MS 'Disc Cleanup', 'CCleaner'& 'Registry Mechanic'. I also killed
> everything I could from my browser (IE7)...history...temps...cookies, etc.,
> etc.
>
> Then I attempted a shut down again...& the machine again rebooted;&
> restarted.
>
> (to shut down, overnight,...I depressed the On/Off Switch on the
> Compaq...this morning...when I hit the same button...everything started
> normally...no overt other problems).
>
> didn't know where to turn...so I came here.
>
> anybody ever experience this before...a windows-based computer that will not
> turn off...???
>
> would sure appreciate some help...thanks very much,
>
>
> mark4man
> XP Pro v 2002; SP3
>

A lot of times it is a driver that is crashing on shutdown rather than
exiting correctly. This causes Windows to restart instead.

You probably have a driver(s) that may have been corrupted by the
malware. I would start by downloading the most current video display
driver and installing it, followed by other drivers.

Report back,


Terry R.
--
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.

If you go to control panel--system--and remove check from automatic restart
in advanced settings it
will not restart. This way you can trap the error.
"Terry R." <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On 4/27/2010 7:02 AM On a whim, mark4man pounded out on the keyboard
>
>> hello again...
>>
>> well...here's one I've never experienced before...[&...I'm not sure if
>> it's
>> an OS problem or a hdwe. problem...but I'm starting w/ the OS first, I
>> suppose]:
>>
>> My computer (a Compaq SR5610F) will not shut off...when I go to Start>
>> Shut
>> Down> Shut Down Windows (running XP Pro). It simply reboots& starts up
>> again...almost like I've selected 'Restart' instead of 'Shut Down'.
>>
>> it (the PC) seems to be running OK, save some weirdness, but the first
>> thing
>> I did was to run a full scan w/ AVG Anti-Virus (which also has
>> Anti-RootKit
>> & Anti-Spyware functionality...which is largely ineffective...but
>> there).
>> It came up w/ about 100 viruses;& I killed them all.
>>
>> Then...I started STOPZilla& ran a full scan...(STOPZilla is much more
>> effective in the above mentioned departments...but I never let it start
>> automatically 'cause it takes like 3 minutes to load).
>>
>> So...STOPZilla came up w/ one spyware app...in my Registry...known as
>> 'Nebular-E'. I killed that, then completely cleaned my computer again
>> using
>> MS 'Disc Cleanup', 'CCleaner'& 'Registry Mechanic'. I also killed
>> everything I could from my browser (IE7)...history...temps...cookies,
>> etc.,
>> etc.
>>
>> Then I attempted a shut down again...& the machine again rebooted;&
>> restarted.
>>
>> (to shut down, overnight,...I depressed the On/Off Switch on the
>> Compaq...this morning...when I hit the same button...everything started
>> normally...no overt other problems).
>>
>> didn't know where to turn...so I came here.
>>
>> anybody ever experience this before...a windows-based computer that will
>> not
>> turn off...???
>>
>> would sure appreciate some help...thanks very much,
>>
>>
>> mark4man
>> XP Pro v 2002; SP3
>>
>
> A lot of times it is a driver that is crashing on shutdown rather than
> exiting correctly. This causes Windows to restart instead.
>
> You probably have a driver(s) that may have been corrupted by the malware.
> I would start by downloading the most current video display driver and
> installing it, followed by other drivers.
>
> Report back,
>
>
> Terry R.
> --
> Anti-spam measures are included in my email address.
> Delete NOSPAM from the email address after clicking Reply.