Ok. I have contacts in my public folders with about 10,000 records. I have
categories assigned to all contacts and sometimes more then one. Now,
before when I used to sort by category, the people that were assigned to
different categories would show up several times, once in each category they
were assigned in. For example, if John was in AllContacts, Business and
Announcements he would show up 3 times, each time under these 3 categories.
Now something has changed and not sure why. Now when you browse categories,
John only shows up once, in a category called
"AllContacts,Business,Announcements". I would like to go back to the way it
used to be. I did figure out that if I opened Johns contact and inserted
space between categories, he is listed again in all 3 seperate categories,
but i can't go and list through all 10,000 records. Is there some option
somewhere or something else I can do to fix this?


Thank You!

Kory <(E-Mail Removed)> wrote:

> Ok. I have contacts in my public folders with about 10,000 records. I
> have categories assigned to all contacts and sometimes more then
> one. Now, before when I used to sort by category, the people that
> were assigned to different categories would show up several times,
> once in each category they were assigned in. For example, if John
> was in AllContacts, Business and Announcements he would show up 3
> times, each time under these 3 categories. Now something has changed
> and not sure why. Now when you browse categories, John only shows up
> once, in a category called "AllContacts,Business,Announcements". I
> would like to go back to the way it used to be. I did figure out
> that if I opened Johns contact and inserted space between categories,
> he is listed again in all 3 seperate categories, but i can't go and
> list through all 10,000 records. Is there some option somewhere or
> something else I can do to fix this?

You can't sort by category. You can only arrange by category. If you
choose View>Arrange by>Current View>By Category, what happens?
--
Brian Tillman

Well, thats what I meant when I said Sort. I went to view and arranged by
category.


"Brian Tillman" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Kory <(E-Mail Removed)> wrote:
>
>> Ok. I have contacts in my public folders with about 10,000 records. I
>> have categories assigned to all contacts and sometimes more then
>> one. Now, before when I used to sort by category, the people that
>> were assigned to different categories would show up several times,
>> once in each category they were assigned in. For example, if John
>> was in AllContacts, Business and Announcements he would show up 3
>> times, each time under these 3 categories. Now something has changed
>> and not sure why. Now when you browse categories, John only shows up
>> once, in a category called "AllContacts,Business,Announcements". I
>> would like to go back to the way it used to be. I did figure out
>> that if I opened Johns contact and inserted space between categories,
>> he is listed again in all 3 seperate categories, but i can't go and
>> list through all 10,000 records. Is there some option somewhere or
>> something else I can do to fix this?
>
> You can't sort by category. You can only arrange by category. If you
> choose View>Arrange by>Current View>By Category, what happens?
> --
> Brian Tillman

Kory <(E-Mail Removed)> wrote:

> Well, thats what I meant when I said Sort. I went to view and
> arranged by category.

And you have some "categories" that have multiple items in that list?
--
Brian Tillman

No. Some people belong to several categories. For those people, when I
list by categories, i would like that to appear several times, instead I get
a list with "NEW" categories which are basically the combined categories.


"Brian Tillman" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Kory <(E-Mail Removed)> wrote:
>
>> Well, thats what I meant when I said Sort. I went to view and
>> arranged by category.
>
> And you have some "categories" that have multiple items in that list?
> --
> Brian Tillman

Kory <(E-Mail Removed)> wrote:

> No.

Wait a minute. In your original message, you said you did.

> Some people belong to several categories. For those people,
> when I list by categories, i would like that to appear several times,
> instead I get a list with "NEW" categories which are basically the
> combined categories.

This contradicts your "no" above. Either you have categories that appear as
lists or you do not. Which is it?
--
Brian Tillman

Yes, I'm sorry, I misunderstood the question. Yes, I have some people that
show up in a Multiple category listing. Categories they belonged to
"Merged" and 1 new one was created and these people belong to that new one
now. Sorry for confusion.



"Brian Tillman" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> Kory <(E-Mail Removed)> wrote:
>
>> No.
>
> Wait a minute. In your original message, you said you did.
>
>> Some people belong to several categories. For those people,
>> when I list by categories, i would like that to appear several times,
>> instead I get a list with "NEW" categories which are basically the
>> combined categories.
>
> This contradicts your "no" above. Either you have categories that appear
> as lists or you do not. Which is it?
> --
> Brian Tillman

Kory <(E-Mail Removed)> wrote:

> Yes, I have some people that show up in a Multiple category listing.

Although there have been a couple other reports of this, I simply cannot
duplicate it and at this juncture, can't think of how this would arise. My
only advice would be to try resetting the view to its default. View>Arrange
By>Current View>Define Views. Select By Category and click Reset, then
Close.
--
Brian Tillman

This same thing happened to our contacts within a public folder,
seemingly overnight. Another folder containing contacts was
unaffected.

Resetting the view to default did not fix it.

It can be fixed by going into each contact and putting a space between
the categories, but again this isn't practical with over 2000 contacts.

Whatever it is, it is not specific to the view on a particular Outlook
as it has happened on multiple computers.

-- Mary Anthes


Brian Tillman wrote:
> Kory <(E-Mail Removed)> wrote:
>
> > Yes, I have some people that show up in a Multiple category listing.
>
> Although there have been a couple other reports of this, I simply cannot
> duplicate it and at this juncture, can't think of how this would arise. My
> only advice would be to try resetting the view to its default. View>Arrange
> By>Current View>Define Views. Select By Category and click Reset, then
> Close.
> --
> Brian Tillman