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Outlook BCM 2003 to BCM 2007 - Lost All Contacts

 
 
=?Utf-8?B?Y29vcA==?=
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      18th Jul 2006
So when I isntalled the new BCM 2007, I did not backup my business contacts.
A major error on my part. I did do a .pst backup for my calendar, email, etc.

I recieved an error that the database migration was unsuccessful so I just
created a new database. I have tried to switch back to what I believe to be
my old BCM 2003 contacts, but I receive the same migration unsuccessful
error. Are my BCM 2003 contacts stored somewhere that I can retrieve them or
am I just out of luck? Can anyone take a look at my .sbb file to try and
recover it?

Please help!

Thanks,
coop
 
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Luther
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      18th Jul 2006
1) You should report the migration error to Microsoft so that they can
fix it before they release the product. That's the point of the beta.

Before migration, BCM backs up the database, the sbb file. I think
that's just a zip file containing a sql backup file.

2) If the bug gets fixed, then in the final release of BCM you should
be able migrate the backup up db to 2007.

3) You should be able to restore the database on a machine with BCM
2003, export the data to a BCM file, and then import that file in BCM
2007.

coop wrote:
> So when I isntalled the new BCM 2007, I did not backup my business contacts.
> A major error on my part. I did do a .pst backup for my calendar, email, etc.
>
> I recieved an error that the database migration was unsuccessful so I just
> created a new database. I have tried to switch back to what I believe to be
> my old BCM 2003 contacts, but I receive the same migration unsuccessful
> error. Are my BCM 2003 contacts stored somewhere that I can retrieve them or
> am I just out of luck? Can anyone take a look at my .sbb file to try and
> recover it?
>
> Please help!
>
> Thanks,
> coop


 
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=?Utf-8?B?Y29vcA==?=
Guest
Posts: n/a
 
      18th Jul 2006
I am somewhat confused. How am I supposed to export the data to a bcm file
if I cannot access it. I could not import the database (.sbb file) into a
2003 machine because that file format is not recognized.

Anyone's help is much appreciated.

"Luther" wrote:

> 1) You should report the migration error to Microsoft so that they can
> fix it before they release the product. That's the point of the beta.
>
> Before migration, BCM backs up the database, the sbb file. I think
> that's just a zip file containing a sql backup file.
>
> 2) If the bug gets fixed, then in the final release of BCM you should
> be able migrate the backup up db to 2007.
>
> 3) You should be able to restore the database on a machine with BCM
> 2003, export the data to a BCM file, and then import that file in BCM
> 2007.
>
> coop wrote:
> > So when I isntalled the new BCM 2007, I did not backup my business contacts.
> > A major error on my part. I did do a .pst backup for my calendar, email, etc.
> >
> > I recieved an error that the database migration was unsuccessful so I just
> > created a new database. I have tried to switch back to what I believe to be
> > my old BCM 2003 contacts, but I receive the same migration unsuccessful
> > error. Are my BCM 2003 contacts stored somewhere that I can retrieve them or
> > am I just out of luck? Can anyone take a look at my .sbb file to try and
> > recover it?
> >
> > Please help!
> >
> > Thanks,
> > coop

>
>

 
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=?Utf-8?B?RGFuaWVs?=
Guest
Posts: n/a
 
      23rd Oct 2006
I had the same problem. I have used office 2003 outlook w BCM for a year for
my small business. When i downloaded the new version of BCM and installed it,
it couldnt read in the old file format, which was very frustrating. Some
error message telling that the format was not recognized were driving me
crazy. then I decided to go back to the previous version. As I was lucky i
had a backup so it worked.
The data files are saved in " .. documents and settings\your username\local
settings\microsoft\business contact manager\......" but the files had other
endings than .SBB.

Does any one has a go around?
Daniel

--
regards
/Dani


"coop" wrote:

> I am somewhat confused. How am I supposed to export the data to a bcm file
> if I cannot access it. I could not import the database (.sbb file) into a
> 2003 machine because that file format is not recognized.
>
> Anyone's help is much appreciated.
>
> "Luther" wrote:
>
> > 1) You should report the migration error to Microsoft so that they can
> > fix it before they release the product. That's the point of the beta.
> >
> > Before migration, BCM backs up the database, the sbb file. I think
> > that's just a zip file containing a sql backup file.
> >
> > 2) If the bug gets fixed, then in the final release of BCM you should
> > be able migrate the backup up db to 2007.
> >
> > 3) You should be able to restore the database on a machine with BCM
> > 2003, export the data to a BCM file, and then import that file in BCM
> > 2007.
> >
> > coop wrote:
> > > So when I isntalled the new BCM 2007, I did not backup my business contacts.
> > > A major error on my part. I did do a .pst backup for my calendar, email, etc.
> > >
> > > I recieved an error that the database migration was unsuccessful so I just
> > > created a new database. I have tried to switch back to what I believe to be
> > > my old BCM 2003 contacts, but I receive the same migration unsuccessful
> > > error. Are my BCM 2003 contacts stored somewhere that I can retrieve them or
> > > am I just out of luck? Can anyone take a look at my .sbb file to try and
> > > recover it?
> > >
> > > Please help!
> > >
> > > Thanks,
> > > coop

> >
> >

 
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mrtimpeterson via OfficeKB.com
Guest
Posts: n/a
 
      23rd Oct 2006
Reading this post brings a chill to this Autumn air! With BCM 2007 getting
so close to a final release date, it amazes me that such a major feature
related to migration of data from the 2003 version forward still has flaws.
Maybe someone did not think this was going to be important enough to
prioritize upon. Never mind that this problem could affect just about EVERY
current user now on BCM v.2. I realize that the very nature of beta
releases is to rely upon end user feedback to alert the designers on how to
tweak and refine the public release version. Instead of reactively relying
solely upon an end user to report this to Microsoft so it can be fixed, I
would assume that Microsoft would have a team of testers constantly migrating
different sets of data themselves with the "proactive" agenda of identifying
such a major problem internally.

For all end users who are currently using the current BCM v2 release in their
business, let this be a warning that BCM v3 (2007) is NOT a public release
yet. As eagerly awaited as it may be by so many tired of the old limited
features of the current version, it will likely be some time yet before the
next version is truly ready for real world adoption. Even after the public
release, it may be helpful to remember that there will likely be some
embarrasing discoveries related to major oversights of the beta process.
Microsoft is known for its unofficial continuance of "beta-like" releases to
the public.

Let the Buyer beware!

-THP

Daniel wrote:
>I had the same problem. I have used office 2003 outlook w BCM for a year for
>my small business. When i downloaded the new version of BCM and installed it,
>it couldnt read in the old file format, which was very frustrating. Some
>error message telling that the format was not recognized were driving me
>crazy. then I decided to go back to the previous version. As I was lucky i
>had a backup so it worked.
>The data files are saved in " .. documents and settings\your username\local
>settings\microsoft\business contact manager\......" but the files had other
>endings than .SBB.
>
>Does any one has a go around?
>Daniel
>
>> I am somewhat confused. How am I supposed to export the data to a bcm file
>> if I cannot access it. I could not import the database (.sbb file) into a

>[quoted text clipped - 29 lines]
>> > > Thanks,
>> > > coop


--
Message posted via OfficeKB.com
http://www.officekb.com/Uwe/Forums.a...k-bcm/200610/1

 
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Luther
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      24th Oct 2006
V2 to V3 migration has worked with every database and backup file I
tried it on.

Tim, do you have a file with which that's not the case?

mrtimpeterson via OfficeKB.com wrote:
> Reading this post brings a chill to this Autumn air! With BCM 2007 getting
> so close to a final release date, it amazes me that such a major feature
> related to migration of data from the 2003 version forward still has flaws.
> Maybe someone did not think this was going to be important enough to
> prioritize upon. Never mind that this problem could affect just about EVERY
> current user now on BCM v.2. I realize that the very nature of beta
> releases is to rely upon end user feedback to alert the designers on how to
> tweak and refine the public release version. Instead of reactively relying
> solely upon an end user to report this to Microsoft so it can be fixed, I
> would assume that Microsoft would have a team of testers constantly migrating
> different sets of data themselves with the "proactive" agenda of identifying
> such a major problem internally.
>
> For all end users who are currently using the current BCM v2 release in their
> business, let this be a warning that BCM v3 (2007) is NOT a public release
> yet. As eagerly awaited as it may be by so many tired of the old limited
> features of the current version, it will likely be some time yet before the
> next version is truly ready for real world adoption. Even after the public
> release, it may be helpful to remember that there will likely be some
> embarrasing discoveries related to major oversights of the beta process.
> Microsoft is known for its unofficial continuance of "beta-like" releases to
> the public.
>
> Let the Buyer beware!
>
> -THP
>
> Daniel wrote:
> >I had the same problem. I have used office 2003 outlook w BCM for a year for
> >my small business. When i downloaded the new version of BCM and installed it,
> >it couldnt read in the old file format, which was very frustrating. Some
> >error message telling that the format was not recognized were driving me
> >crazy. then I decided to go back to the previous version. As I was lucky i
> >had a backup so it worked.
> >The data files are saved in " .. documents and settings\your username\local
> >settings\microsoft\business contact manager\......" but the files had other
> >endings than .SBB.
> >
> >Does any one has a go around?
> >Daniel
> >
> >> I am somewhat confused. How am I supposed to export the data to a bcm file
> >> if I cannot access it. I could not import the database (.sbb file) into a

> >[quoted text clipped - 29 lines]
> >> > > Thanks,
> >> > > coop

>
> --
> Message posted via OfficeKB.com
> http://www.officekb.com/Uwe/Forums.a...k-bcm/200610/1


 
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mrtimpeterson via OfficeKB.com
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      25th Oct 2006
Luther,

I do not use BCM. Both Daniel & Coop have indicated in their posts above
that "they" have experienced migration difficulties however and this caught
my attention and motivated me to reply with my cautionary warning. BCM v. 3
is still a Beta release and to see problems from users trying to already rely
upon it for their real world business needs already is very surprising.

I will not even consider using BCM version 3 until well after the first
public version is released and then inevitably updated with numerous fixes.
This is the MS way because they dominate the software industry. Once V3 is
more established hopefully sometime in the future, I will take a look at
potential applicability for real world needs. Until then, like many, I just
can't waste the time being an experimental lab rat with such a vital tool for
my everyday business requirements.

BCM has great potential and perhaps one of these years it will eventually get
much closer to fulfillment of such potential.

-THP



Luther wrote:
>V2 to V3 migration has worked with every database and backup file I
>tried it on.
>
>Tim, do you have a file with which that's not the case?
>
>> Reading this post brings a chill to this Autumn air! With BCM 2007 getting
>> so close to a final release date, it amazes me that such a major feature

>[quoted text clipped - 45 lines]
>> Message posted via OfficeKB.com
>> http://www.officekb.com/Uwe/Forums.a...k-bcm/200610/1


--
Message posted via http://www.officekb.com

 
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mrtimpeterson via OfficeKB.com
Guest
Posts: n/a
 
      25th Oct 2006
Luther,

I do not use BCM. Both Daniel & Coop have indicated in their posts above
that "they" have experienced migration difficulties however and this caught
my attention and motivated me to reply with my cautionary warning. BCM v. 3
is still a Beta release and to see problems from users trying to already rely
upon it for their real world business needs already is very surprising.

I will not even consider using BCM version 3 until well after the first
public version is released and then inevitably updated with numerous fixes.
This is the MS way because they dominate the software industry. Once V3 is
more established hopefully sometime in the future, I will take a look at
potential applicability for real world needs. Until then, like many, I just
can't waste the time being an experimental lab rat with such a vital tool for
my everyday business requirements.

BCM has great potential and perhaps one of these years it will eventually get
much closer to fulfillment of such potential.

-THP



Luther wrote:
>V2 to V3 migration has worked with every database and backup file I
>tried it on.
>
>Tim, do you have a file with which that's not the case?
>
>> Reading this post brings a chill to this Autumn air! With BCM 2007 getting
>> so close to a final release date, it amazes me that such a major feature

>[quoted text clipped - 45 lines]
>> Message posted via OfficeKB.com
>> http://www.officekb.com/Uwe/Forums.a...k-bcm/200610/1


--
Message posted via http://www.officekb.com

 
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Luther
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Posts: n/a
 
      25th Oct 2006
I agree users shouldn't run their businesses on beta software, and the
beta could definately message users better when they get confused or
run into trouble.

But if you are not a BCM user, what really motivates you to come here
and cast aspersions on Microsoft and the CRM tool most small businesses
use?

mrtimpeterson via OfficeKB.com wrote:
> Luther,
>
> I do not use BCM. Both Daniel & Coop have indicated in their posts above
> that "they" have experienced migration difficulties however and this caught
> my attention and motivated me to reply with my cautionary warning. BCM v. 3
> is still a Beta release and to see problems from users trying to already rely
> upon it for their real world business needs already is very surprising.
>
> I will not even consider using BCM version 3 until well after the first
> public version is released and then inevitably updated with numerous fixes.
> This is the MS way because they dominate the software industry. Once V3 is
> more established hopefully sometime in the future, I will take a look at
> potential applicability for real world needs. Until then, like many, I just
> can't waste the time being an experimental lab rat with such a vital tool for
> my everyday business requirements.
>
> BCM has great potential and perhaps one of these years it will eventually get
> much closer to fulfillment of such potential.
>
> -THP
>
>
>
> Luther wrote:
> >V2 to V3 migration has worked with every database and backup file I
> >tried it on.
> >
> >Tim, do you have a file with which that's not the case?
> >
> >> Reading this post brings a chill to this Autumn air! With BCM 2007 getting
> >> so close to a final release date, it amazes me that such a major feature

> >[quoted text clipped - 45 lines]
> >> Message posted via OfficeKB.com
> >> http://www.officekb.com/Uwe/Forums.a...k-bcm/200610/1

>
> --
> Message posted via http://www.officekb.com


 
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mrtimpeterson via OfficeKB.com
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      26th Oct 2006
Nice try with the attempt to label me as some kind of troll. I am motivated
to come here because I would like to be able to use BCM possibly in the
future...IF it eventually ever develops into an application that is capable
enough for such basic real world needs. I have great doubt that BCM is the
CRM tool that "most" small business use. It could be this way someday
(perhaps after version 9 released within the next decade) but is not so
currently. I lurk here and ocasionally post comments based upon a motivation
that has remained consistent even back to the days when I was a frustrated
BCM user. I would like to see BCM be made better. Constructive and honest
critical feedback makes a contribution toward that end. Overly proud labcoat
wearing programmers may bristle upon hearing such feedback about their BCM
"baby" but this app will never get better with out real world input from
discerning end users such as myself.

I have said it before that most of us do NOT have the luxury to waste time
allowing our live business to be an ongoing guneau pig with such important
needs as basic CRM.

-THP

Luther wrote:
>I agree users shouldn't run their businesses on beta software, and the
>beta could definately message users better when they get confused or
>run into trouble.
>
>But if you are not a BCM user, what really motivates you to come here
>and cast aspersions on Microsoft and the CRM tool most small businesses
>use?
>
>> Luther,
>>

>[quoted text clipped - 27 lines]
>> >> Message posted via OfficeKB.com
>> >> http://www.officekb.com/Uwe/Forums.a...k-bcm/200610/1


--
Message posted via OfficeKB.com
http://www.officekb.com/Uwe/Forums.a...k-bcm/200610/1

 
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