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Outlook 2007 SP2 calendar issue off by 1 hour??

 
 
rodney
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      11th Mar 2010
we are having a minor issue with a few users with thier calendar being
off by an hour? these are all users with new machines, with all updates
installed, and also using new blackberrys, also with the newest OS
installed.

i maintain a windows server update server in our domain, and push out
all of the approved updates, so i know that they are installed.

any ideas???

ok, more info on this.

i believe its the Outlook client on the end users machine, as i was able
to log into his account in webmail and any new appointment i set up for
next week was fine, except for when he look at it in his outlook it was
behind by an hour(10am appointment show at 9am for him).
 
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Diane Poremsky [MVP]
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      11th Mar 2010
Check the time zone and DSL setting on the computers.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
(E-Mail Removed)

Do you sync your mailbox with a smartphone or pda?
http://forums.slipstick.com/showthread.php?t=39473

"rodney" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> we are having a minor issue with a few users with thier calendar being off
> by an hour? these are all users with new machines, with all updates
> installed, and also using new blackberrys, also with the newest OS
> installed.
>
> i maintain a windows server update server in our domain, and push out all
> of the approved updates, so i know that they are installed.
>
> any ideas???
>
> ok, more info on this.
>
> i believe its the Outlook client on the end users machine, as i was able
> to log into his account in webmail and any new appointment i set up for
> next week was fine, except for when he look at it in his outlook it was
> behind by an hour(10am appointment show at 9am for him).


 
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rodney
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      11th Mar 2010
its set correctly in outlook and OS

Diane Poremsky [MVP] wrote:
> Check the time zone and DSL setting on the computers.
>

 
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Diane Poremsky [MVP]
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Posts: n/a
 
      11th Mar 2010
It's wrong somewhere - this is classic time zone setting problems. If it
were a week or so later, I'd say one computer wasn't updated for the DST
changes - if you have vista or win7, they have the new DST definitions (and
you said newest os).

its possible the blackberrys have the wrong time zone.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
(E-Mail Removed)

Do you sync your mailbox with a smartphone or pda?
http://forums.slipstick.com/showthread.php?t=39473

"rodney" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
> its set correctly in outlook and OS
>
> Diane Poremsky [MVP] wrote:
>> Check the time zone and DSL setting on the computers.
>>

 
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rodney
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Posts: n/a
 
      12th Mar 2010
actually this is running XP with sp3, and it was a fresh install back in
January. i confirmed both DST settings in Outlook and the OS

Diane Poremsky [MVP] wrote:
> It's wrong somewhere - this is classic time zone setting problems. If it
> were a week or so later, I'd say one computer wasn't updated for the DST
> changes - if you have vista or win7, they have the new DST definitions
> (and you said newest os).
>
> its possible the blackberrys have the wrong time zone.
>

 
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Diane Poremsky [MVP]
Guest
Posts: n/a
 
      12th Mar 2010
WinXP is not the newest OS... did you install the time zone updates for it?
WinXP uses the old definitions, where DST starts in April, so there is a 3
week period in March that the times are not right. The updates fix it.
See http://support.microsoft.com/kb/931836

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
(E-Mail Removed)

Do you sync your mailbox with a smartphone or pda?
http://forums.slipstick.com/showthread.php?t=39473



"rodney" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> actually this is running XP with sp3, and it was a fresh install back in
> January. i confirmed both DST settings in Outlook and the OS
>
> Diane Poremsky [MVP] wrote:
>> It's wrong somewhere - this is classic time zone setting problems. If it
>> were a week or so later, I'd say one computer wasn't updated for the DST
>> changes - if you have vista or win7, they have the new DST definitions
>> (and you said newest os).
>>
>> its possible the blackberrys have the wrong time zone.
>>

 
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rodney
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Posts: n/a
 
      12th Mar 2010
yes, that update is installed.


Diane Poremsky [MVP] wrote:
> WinXP is not the newest OS... did you install the time zone updates for
> it? WinXP uses the old definitions, where DST starts in April, so there
> is a 3 week period in March that the times are not right. The updates
> fix it.
> See http://support.microsoft.com/kb/931836
>

 
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