Cannot open Outlook 2007n after upgrading from Vista to Windows 2007, says
cannot open files.

Can you be a little more specific about what EXACTLY the error message says?

Does this happen even if you start Outlook in Safe Mode? (hold down CTRL
while you click the icon) See if this helps:
http://www.officeforlawyers.com/outlook/tsol.htm#safe

Have you tried starting Outlook with the /resetnavpane switch? See if this
helps - http://www.officeforlawyers.com/outlook/tsol.htm#cls

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

"kclark" <(E-Mail Removed)> wrote in message
news:E59CA6AA-4E5D-4789-90C4-(E-Mail Removed)...
> Cannot open Outlook 2007n after upgrading from Vista to Windows 2007, says
> cannot open files.

Running Win7 and Office Pro 2007 since published last year. Booted up this
morning; check email; no problems. Installed update KB981793 and KB982632,
rebooted and receiving these messages: Cannot Open the Outlook Window and
"Cannot Start Microsoft Outlook." Tried changing switch to resetnavpane --
"Not valid. Verify Switch."

Really need some help. On deadline for client. Thanks.


"Ben M. Schorr, MVP" wrote:

> Can you be a little more specific about what EXACTLY the error message says?
>
> Does this happen even if you start Outlook in Safe Mode? (hold down CTRL
> while you click the icon) See if this helps:
> http://www.officeforlawyers.com/outlook/tsol.htm#safe
>
> Have you tried starting Outlook with the /resetnavpane switch? See if this
> helps - http://www.officeforlawyers.com/outlook/tsol.htm#cls
>
> --
> -Ben-
> Ben M. Schorr, MVP
> Roland Schorr & Tower
> http://www.rolandschorr.com
> http://www.officeforlawyers.com/outlook.htm
> Author: The Lawyer's Guide to Microsoft Outlook 2007:
> http://tinyurl.com/ol4law-amazon
>
> "kclark" <(E-Mail Removed)> wrote in message
> news:E59CA6AA-4E5D-4789-90C4-(E-Mail Removed)...
> > Cannot open Outlook 2007n after upgrading from Vista to Windows 2007, says
> > cannot open files.
>

exactly what did you type to reset the navpane? The error suggests a syntax
or spelling error.

--

Kathleen Orland


"guymaine" <(E-Mail Removed)> wrote in message
news:AFB9FBAA-5ACE-47B5-BC95-(E-Mail Removed)...
> Running Win7 and Office Pro 2007 since published last year. Booted up this
> morning; check email; no problems. Installed update KB981793 and KB982632,
> rebooted and receiving these messages: Cannot Open the Outlook Window and
> "Cannot Start Microsoft Outlook." Tried changing switch to resetnavpane --
> "Not valid. Verify Switch."
>
> Really need some help. On deadline for client. Thanks.
>
>
> "Ben M. Schorr, MVP" wrote:
>
> > Can you be a little more specific about what EXACTLY the error message
says?
> >
> > Does this happen even if you start Outlook in Safe Mode? (hold down CTRL
> > while you click the icon) See if this helps:
> > http://www.officeforlawyers.com/outlook/tsol.htm#safe
> >
> > Have you tried starting Outlook with the /resetnavpane switch? See if
this
> > helps - http://www.officeforlawyers.com/outlook/tsol.htm#cls
> >
> > --
> > -Ben-
> > Ben M. Schorr, MVP
> > Roland Schorr & Tower
> > http://www.rolandschorr.com
> > http://www.officeforlawyers.com/outlook.htm
> > Author: The Lawyer's Guide to Microsoft Outlook 2007:
> > http://tinyurl.com/ol4law-amazon
> >
> > "kclark" <(E-Mail Removed)> wrote in message
> > news:E59CA6AA-4E5D-4789-90C4-(E-Mail Removed)...
> > > Cannot open Outlook 2007n after upgrading from Vista to Windows 2007,
says
> > > cannot open files.
> >

Should have mentioned that I cannot open it in Safe Mode either.

Have gone to every referenced site -- they all give me the same solution
which will not work. I don't even know who to pay to fix it

"guymaine" wrote:

> Running Win7 and Office Pro 2007 since published last year. Booted up this
> morning; check email; no problems. Installed update KB981793 and KB982632,
> rebooted and receiving these messages: Cannot Open the Outlook Window and
> "Cannot Start Microsoft Outlook." Tried changing switch to resetnavpane --
> "Not valid. Verify Switch."
>
> Really need some help. On deadline for client. Thanks.
>
>
> "Ben M. Schorr, MVP" wrote:
>
> > Can you be a little more specific about what EXACTLY the error message says?
> >
> > Does this happen even if you start Outlook in Safe Mode? (hold down CTRL
> > while you click the icon) See if this helps:
> > http://www.officeforlawyers.com/outlook/tsol.htm#safe
> >
> > Have you tried starting Outlook with the /resetnavpane switch? See if this
> > helps - http://www.officeforlawyers.com/outlook/tsol.htm#cls
> >
> > --
> > -Ben-
> > Ben M. Schorr, MVP
> > Roland Schorr & Tower
> > http://www.rolandschorr.com
> > http://www.officeforlawyers.com/outlook.htm
> > Author: The Lawyer's Guide to Microsoft Outlook 2007:
> > http://tinyurl.com/ol4law-amazon
> >
> > "kclark" <(E-Mail Removed)> wrote in message
> > news:E59CA6AA-4E5D-4789-90C4-(E-Mail Removed)...
> > > Cannot open Outlook 2007n after upgrading from Vista to Windows 2007, says
> > > cannot open files.
> >

Clicked on "flying Windows" icon where Start button used to be.

Typed: Outlook.exe/ resetnavpane

I have been working on this for 6 hours. Am soooo frustrated.

Thanks for any assistance you can give.

"Orland, Kathleen" wrote:

> exactly what did you type to reset the navpane? The error suggests a syntax
> or spelling error.
>
> --
>
> Kathleen Orland
>
>
> "guymaine" <(E-Mail Removed)> wrote in message
> news:AFB9FBAA-5ACE-47B5-BC95-(E-Mail Removed)...
> > Running Win7 and Office Pro 2007 since published last year. Booted up this
> > morning; check email; no problems. Installed update KB981793 and KB982632,
> > rebooted and receiving these messages: Cannot Open the Outlook Window and
> > "Cannot Start Microsoft Outlook." Tried changing switch to resetnavpane --
> > "Not valid. Verify Switch."
> >
> > Really need some help. On deadline for client. Thanks.
> >
> >
> > "Ben M. Schorr, MVP" wrote:
> >
> > > Can you be a little more specific about what EXACTLY the error message
> says?
> > >
> > > Does this happen even if you start Outlook in Safe Mode? (hold down CTRL
> > > while you click the icon) See if this helps:
> > > http://www.officeforlawyers.com/outlook/tsol.htm#safe
> > >
> > > Have you tried starting Outlook with the /resetnavpane switch? See if
> this
> > > helps - http://www.officeforlawyers.com/outlook/tsol.htm#cls
> > >
> > > --
> > > -Ben-
> > > Ben M. Schorr, MVP
> > > Roland Schorr & Tower
> > > http://www.rolandschorr.com
> > > http://www.officeforlawyers.com/outlook.htm
> > > Author: The Lawyer's Guide to Microsoft Outlook 2007:
> > > http://tinyurl.com/ol4law-amazon
> > >
> > > "kclark" <(E-Mail Removed)> wrote in message
> > > news:E59CA6AA-4E5D-4789-90C4-(E-Mail Removed)...
> > > > Cannot open Outlook 2007n after upgrading from Vista to Windows 2007,
> says
> > > > cannot open files.
> > >
>
>
> .
>

There is a space between: outlook.exe and /resetnavpane

--

Kathleen Orland


"guymaine" <(E-Mail Removed)> wrote in message
news:257DF1F7-0B16-4DE4-B6B2-(E-Mail Removed)...
> Clicked on "flying Windows" icon where Start button used to be.
>
> Typed: Outlook.exe/ resetnavpane
>
> I have been working on this for 6 hours. Am soooo frustrated.
>
> Thanks for any assistance you can give.
>
> "Orland, Kathleen" wrote:
>
> > exactly what did you type to reset the navpane? The error suggests a
syntax
> > or spelling error.
> >
> > --
> >
> > Kathleen Orland
> >
> >
> > "guymaine" <(E-Mail Removed)> wrote in message
> > news:AFB9FBAA-5ACE-47B5-BC95-(E-Mail Removed)...
> > > Running Win7 and Office Pro 2007 since published last year. Booted up
this
> > > morning; check email; no problems. Installed update KB981793 and
KB982632,
> > > rebooted and receiving these messages: Cannot Open the Outlook Window
and
> > > "Cannot Start Microsoft Outlook." Tried changing switch to
resetnavpane --
> > > "Not valid. Verify Switch."
> > >
> > > Really need some help. On deadline for client. Thanks.
> > >
> > >
> > > "Ben M. Schorr, MVP" wrote:
> > >
> > > > Can you be a little more specific about what EXACTLY the error
message
> > says?
> > > >
> > > > Does this happen even if you start Outlook in Safe Mode? (hold down
CTRL
> > > > while you click the icon) See if this helps:
> > > > http://www.officeforlawyers.com/outlook/tsol.htm#safe
> > > >
> > > > Have you tried starting Outlook with the /resetnavpane switch? See
if
> > this
> > > > helps - http://www.officeforlawyers.com/outlook/tsol.htm#cls
> > > >
> > > > --
> > > > -Ben-
> > > > Ben M. Schorr, MVP
> > > > Roland Schorr & Tower
> > > > http://www.rolandschorr.com
> > > > http://www.officeforlawyers.com/outlook.htm
> > > > Author: The Lawyer's Guide to Microsoft Outlook 2007:
> > > > http://tinyurl.com/ol4law-amazon
> > > >
> > > > "kclark" <(E-Mail Removed)> wrote in message
> > > > news:E59CA6AA-4E5D-4789-90C4-(E-Mail Removed)...
> > > > > Cannot open Outlook 2007n after upgrading from Vista to Windows
2007,
> > says
> > > > > cannot open files.
> > > >
> >
> >
> > .
> >

Same command with the same space for safe mode:

Start > Start Search > outlook.exe /safe
(space between outlook.exe and /safe)

--

Kathleen Orland


"guymaine" <(E-Mail Removed)> wrote in message
news:E170D427-E73E-44E7-A846-(E-Mail Removed)...
> Should have mentioned that I cannot open it in Safe Mode either.
>
> Have gone to every referenced site -- they all give me the same solution
> which will not work. I don't even know who to pay to fix it
>
> "guymaine" wrote:
>
> > Running Win7 and Office Pro 2007 since published last year. Booted up
this
> > morning; check email; no problems. Installed update KB981793 and
KB982632,
> > rebooted and receiving these messages: Cannot Open the Outlook Window
and
> > "Cannot Start Microsoft Outlook." Tried changing switch to
resetnavpane --
> > "Not valid. Verify Switch."
> >
> > Really need some help. On deadline for client. Thanks.
> >
> >
> > "Ben M. Schorr, MVP" wrote:
> >
> > > Can you be a little more specific about what EXACTLY the error message
says?
> > >
> > > Does this happen even if you start Outlook in Safe Mode? (hold down
CTRL
> > > while you click the icon) See if this helps:
> > > http://www.officeforlawyers.com/outlook/tsol.htm#safe
> > >
> > > Have you tried starting Outlook with the /resetnavpane switch? See if
this
> > > helps - http://www.officeforlawyers.com/outlook/tsol.htm#cls
> > >
> > > --
> > > -Ben-
> > > Ben M. Schorr, MVP
> > > Roland Schorr & Tower
> > > http://www.rolandschorr.com
> > > http://www.officeforlawyers.com/outlook.htm
> > > Author: The Lawyer's Guide to Microsoft Outlook 2007:
> > > http://tinyurl.com/ol4law-amazon
> > >
> > > "kclark" <(E-Mail Removed)> wrote in message
> > > news:E59CA6AA-4E5D-4789-90C4-(E-Mail Removed)...
> > > > Cannot open Outlook 2007n after upgrading from Vista to Windows
2007, says
> > > > cannot open files.
> > >

Or hold down CTRL while clicking the Outlook icon.

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.htm
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

"Orland, Kathleen" <(E-Mail Removed)> wrote in message
news:u1$(E-Mail Removed)...
> Same command with the same space for safe mode:
>
> Start > Start Search > outlook.exe /safe
> (space between outlook.exe and /safe)
>
> --
>
> Kathleen Orland
>
>
> "guymaine" <(E-Mail Removed)> wrote in message
> news:E170D427-E73E-44E7-A846-(E-Mail Removed)...
>> Should have mentioned that I cannot open it in Safe Mode either.
>>
>> Have gone to every referenced site -- they all give me the same solution
>> which will not work. I don't even know who to pay to fix it
>>
>> "guymaine" wrote:
>>
>> > Running Win7 and Office Pro 2007 since published last year. Booted up
> this
>> > morning; check email; no problems. Installed update KB981793 and
> KB982632,
>> > rebooted and receiving these messages: Cannot Open the Outlook Window
> and
>> > "Cannot Start Microsoft Outlook." Tried changing switch to
> resetnavpane --
>> > "Not valid. Verify Switch."
>> >
>> > Really need some help. On deadline for client. Thanks.
>> >
>> >
>> > "Ben M. Schorr, MVP" wrote:
>> >
>> > > Can you be a little more specific about what EXACTLY the error
>> > > message
> says?
>> > >
>> > > Does this happen even if you start Outlook in Safe Mode? (hold down
> CTRL
>> > > while you click the icon) See if this helps:
>> > > http://www.officeforlawyers.com/outlook/tsol.htm#safe
>> > >
>> > > Have you tried starting Outlook with the /resetnavpane switch? See if
> this
>> > > helps - http://www.officeforlawyers.com/outlook/tsol.htm#cls
>> > >
>> > > --
>> > > -Ben-
>> > > Ben M. Schorr, MVP
>> > > Roland Schorr & Tower
>> > > http://www.rolandschorr.com
>> > > http://www.officeforlawyers.com/outlook.htm
>> > > Author: The Lawyer's Guide to Microsoft Outlook 2007:
>> > > http://tinyurl.com/ol4law-amazon
>> > >
>> > > "kclark" <(E-Mail Removed)> wrote in message
>> > > news:E59CA6AA-4E5D-4789-90C4-(E-Mail Removed)...
>> > > > Cannot open Outlook 2007n after upgrading from Vista to Windows
> 2007, says
>> > > > cannot open files.
>> > >
>
>

As Kathleen says, the *correct* command line is:

outlook.exe /resetnavpane

(note where those spaces are!

--
Duncan.

In article <257DF1F7-0B16-4DE4-B6B2-(E-Mail Removed)>,
(E-Mail Removed) says...
>
> Clicked on "flying Windows" icon where Start button used to be.
>
> Typed: Outlook.exe/ resetnavpane
>
> I have been working on this for 6 hours. Am soooo frustrated.
>
> Thanks for any assistance you can give.
>
> "Orland, Kathleen" wrote:
>
> > exactly what did you type to reset the navpane? The error suggests a syntax
> > or spelling error.
> >
> > --
> >
> > Kathleen Orland
> >
> >
> > "guymaine" <(E-Mail Removed)> wrote in message
> > news:AFB9FBAA-5ACE-47B5-BC95-(E-Mail Removed)...
> > > Running Win7 and Office Pro 2007 since published last year. Booted up this
> > > morning; check email; no problems. Installed update KB981793 and KB982632,
> > > rebooted and receiving these messages: Cannot Open the Outlook Window and
> > > "Cannot Start Microsoft Outlook." Tried changing switch to resetnavpane --
> > > "Not valid. Verify Switch."
> > >
> > > Really need some help. On deadline for client. Thanks.
> > >
> > >
> > > "Ben M. Schorr, MVP" wrote:
> > >
> > > > Can you be a little more specific about what EXACTLY the error message
> > says?
> > > >
> > > > Does this happen even if you start Outlook in Safe Mode? (hold down CTRL
> > > > while you click the icon) See if this helps:
> > > > http://www.officeforlawyers.com/outlook/tsol.htm#safe
> > > >
> > > > Have you tried starting Outlook with the /resetnavpane switch? See if
> > this
> > > > helps - http://www.officeforlawyers.com/outlook/tsol.htm#cls
> > > >
> > > > --
> > > > -Ben-
> > > > Ben M. Schorr, MVP
> > > > Roland Schorr & Tower
> > > > http://www.rolandschorr.com
> > > > http://www.officeforlawyers.com/outlook.htm
> > > > Author: The Lawyer's Guide to Microsoft Outlook 2007:
> > > > http://tinyurl.com/ol4law-amazon
> > > >
> > > > "kclark" <(E-Mail Removed)> wrote in message
> > > > news:E59CA6AA-4E5D-4789-90C4-(E-Mail Removed)...
> > > > > Cannot open Outlook 2007n after upgrading from Vista to Windows 2007,
> > says
> > > > > cannot open files.
> > > >
> >
> >
> > .
> >