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Outlook 2007 is garbling meeting requests.

 
 
MCM
Guest
Posts: n/a
 
      2nd Mar 2010
I regularly receive meeting requests into my Outlook 2007 email from
my customers that are using Lotus Notes. (I'm on a 64-bit Windows 7
system with POP3 email). I'm able to properly view and accept these
request on my Blackberry, however my Outlook turns these requests into
a garbled mess of ASCII like the following.

What can I do to fix this?

------------------------
14:15 - 15:00 (0 hours 45 minutes)
=

=

Opti=
onal (cc)

Proposed start
=

-1 at
=

=

=
Proposed end
=

=
-1 at
=

=

=

=

=

=

=
Original start
=
26/02/2010 at 14:15
=

=

=
Original end
=
26/02/2010 at 15:00
=

=

=
 
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Diane Poremsky [MVP]
Guest
Posts: n/a
 
      3rd Mar 2010
Do you have all updates installed? What version of Exchange?
http://support.microsoft.com/default...b;en-us;948451 covers
problems with Exchange 2003.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

How many email accounts are in your main Outlook profile?
http://forums.slipstick.com/showthread.php?t=36602


"MCM" <(E-Mail Removed)> wrote in message
news:9b8a4369-affe-4a80-a3ef-(E-Mail Removed)...
> I regularly receive meeting requests into my Outlook 2007 email from
> my customers that are using Lotus Notes. (I'm on a 64-bit Windows 7
> system with POP3 email). I'm able to properly view and accept these
> request on my Blackberry, however my Outlook turns these requests into
> a garbled mess of ASCII like the following.
>
> What can I do to fix this?
>
> ------------------------
> 14:15 - 15:00 (0 hours 45 minutes)
> =
>
> =
>
> Opti=
> onal (cc)
>
> Proposed start
> =
>
> -1 at
> =
>
> =
>
> =
> Proposed end
> =
>
> =
> -1 at
> =
>
> =
>
> =
>
> =
>
> =
>
> =
>
> =
> Original start
> =
> 26/02/2010 at 14:15
> =
>
> =
>
> =
> Original end
> =
> 26/02/2010 at 15:00
> =
>
> =
>
> =


 
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MCM
Guest
Posts: n/a
 
      3rd Mar 2010
I'm not on an exchange server. Just a simple setup with POP3 email
accounts, calendar and contacts.

Apparently I'm fully updated since no Outlook updates show up when I
"Check for Updates".

Any ideas?




On Mar 3, 7:23*am, "Diane Poremsky [MVP]" <outlook...@msn.com> wrote:
> Do you have all updates installed? What version of Exchange?http://support.microsoft.com/default...s;948451covers
> problems with Exchange 2003.
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips:http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center:http://www.slipstick.com/
>
> Outlook Tips by email:
> mailto:dailytips-subscribe-requ...@lists.outlooktips.net
>
> EMO - a weekly newsletter about Outlook and Exchange:
> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU...@PEACH.EASE.LSOFT.COM
>
> How many email accounts are in your main Outlook profile?http://forums.slipstick.com/showthread.php?t=36602
>
> "MCM" <mcmalbu...@googlemail.com> wrote in message
>
> news:9b8a4369-affe-4a80-a3ef-(E-Mail Removed)...
>
>
>
> > I regularly receive meeting requests into my Outlook 2007 email from
> > my customers that are using Lotus Notes. *(I'm on a 64-bit Windows 7
> > system with POP3 email). *I'm able to properly view and accept these
> > request on my Blackberry, however my Outlook turns these requests into
> > a garbled mess of ASCII like the following.

>
> > What can I do to fix this?

>
> > ------------------------
> > * * * * * * * * * * 14:15 - 15:00 * (0 hours 45 minutes)
> > =

>
> > =

>
> > Opti=
> > onal (cc)

>
> > * * * * * * *Proposed start
> > =

>
> > * * * * * * * * * * * * * *-1 * *at
> > =

>
> > =

>
> > =
> > * * * * * * *Proposed end
> > =

>
> > =
> > * * * * * * * * * * * * * *-1 * *at
> > =

>
> > =

>
> > =

>
> > =

>
> > =

>
> > =

>
> > =
> > * * * * * * *Original start
> > =
> > * * * * * * * * * * * * * * *26/02/2010 *at *14:15
> > =

>
> > =

>
> > =
> > * * * * * * *Original end
> > =
> > * * * * * * * * * * * * * * *26/02/2010 *at *15:00
> > =

>
> > =

>
> > =- Hide quoted text -

>
> - Show quoted text -


 
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Diane Poremsky [MVP]
Guest
Posts: n/a
 
      3rd Mar 2010

Are you scanning incoming mail with an antivirus scanner? Something is
removing the TNEF data from the meeting request.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

How many email accounts are in your main Outlook profile?
http://forums.slipstick.com/showthread.php?t=36602


"MCM" <(E-Mail Removed)> wrote in message
news:97d0526c-8123-493c-a3c1-(E-Mail Removed)...
> I'm not on an exchange server. Just a simple setup with POP3 email
> accounts, calendar and contacts.
>
> Apparently I'm fully updated since no Outlook updates show up when I
> "Check for Updates".
>
> Any ideas?
>
>
>
>
> On Mar 3, 7:23 am, "Diane Poremsky [MVP]" <outlook...@msn.com> wrote:
>> Do you have all updates installed? What version of
>> Exchange?http://support.microsoft.com/default...s;948451covers
>> problems with Exchange 2003.
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Outlook Tips:http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center:http://www.slipstick.com/
>>
>> Outlook Tips by email:
>> mailto:dailytips-subscribe-requ...@lists.outlooktips.net
>>
>> EMO - a weekly newsletter about Outlook and Exchange:
>> mailto:EMO-NEWSLETTER-SUBSCRIBE-REQU...@PEACH.EASE.LSOFT.COM
>>
>> How many email accounts are in your main Outlook
>> profile?http://forums.slipstick.com/showthread.php?t=36602
>>
>> "MCM" <mcmalbu...@googlemail.com> wrote in message
>>
>> news:9b8a4369-affe-4a80-a3ef-(E-Mail Removed)...
>>
>>
>>
>> > I regularly receive meeting requests into my Outlook 2007 email from
>> > my customers that are using Lotus Notes. (I'm on a 64-bit Windows 7
>> > system with POP3 email). I'm able to properly view and accept these
>> > request on my Blackberry, however my Outlook turns these requests into
>> > a garbled mess of ASCII like the following.

>>
>> > What can I do to fix this?

>>
>> > ------------------------
>> > 14:15 - 15:00 (0 hours 45 minutes)
>> > =

>>
>> > =

>>
>> > Opti=
>> > onal (cc)

>>
>> > Proposed start
>> > =

>>
>> > -1 at
>> > =

>>
>> > =

>>
>> > =
>> > Proposed end
>> > =

>>
>> > =
>> > -1 at
>> > =

>>
>> > =

>>
>> > =

>>
>> > =

>>
>> > =

>>
>> > =

>>
>> > =
>> > Original start
>> > =
>> > 26/02/2010 at 14:15
>> > =

>>
>> > =

>>
>> > =
>> > Original end
>> > =
>> > 26/02/2010 at 15:00
>> > =

>>
>> > =

>>
>> > =- Hide quoted text -

>>
>> - Show quoted text -

>

 
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Brian Tillman [MVP-Outlook]
Guest
Posts: n/a
 
      3rd Mar 2010
"MCM" <(E-Mail Removed)> wrote in message
news:9b8a4369-affe-4a80-a3ef-(E-Mail Removed)...

>I regularly receive meeting requests into my Outlook 2007 email from
> my customers that are using Lotus Notes. (I'm on a 64-bit Windows 7
> system with POP3 email). I'm able to properly view and accept these
> request on my Blackberry, however my Outlook turns these requests into
> a garbled mess of ASCII like the following.


You're seeing the MIME Quoted-Printable data for the file getting displayed
instead of Outlook decoding the MIME properly. One cause of this is scanning
incoming messages with an antivirus program. If you do that, uninstall your
AV program and reinstall it without the mail scanning feature.
--
Brian Tillman [MVP-Outlook]

 
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MCM
Guest
Posts: n/a
 
      9th Mar 2010
On Mar 3, 9:35*am, "Brian Tillman [MVP-Outlook]"
<tillman1...@yahoo.com> wrote:
> "MCM" <mcmalbu...@googlemail.com> wrote in message
>
> news:9b8a4369-affe-4a80-a3ef-(E-Mail Removed)...
>
> >I regularly receive meeting requests into my Outlook 2007 email from
> > my customers that are using Lotus Notes. *(I'm on a 64-bit Windows 7
> > system with POP3 email). *I'm able to properly view and accept these
> > request on my Blackberry, however my Outlook turns these requests into
> > a garbled mess of ASCII like the following.

>
> You're seeing the MIME Quoted-Printable data for the file getting displayed
> instead of Outlook decoding the MIME properly. *One cause of this is scanning
> incoming messages with an antivirus program. *If you do that, uninstallyour
> AV program and reinstall it without the mail scanning feature.
> --
> Brian Tillman [MVP-Outlook]


Actually - this Windows 7 machine doesn't have any antivirus software
installed. (Shhhh, don't tell anybody).
 
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Brian Tillman [MVP-Outlook]
Guest
Posts: n/a
 
      9th Mar 2010
"MCM" <(E-Mail Removed)> wrote in message
news:95ff3502-f8b7-43a9-ae3f-(E-Mail Removed)...

> Actually - this Windows 7 machine doesn't have any antivirus software
> installed. (Shhhh, don't tell anybody).


Well then, something is interfering with the proper reception of the MIME
structures, either because it was faulty when sent or because something
between the sender and your Outlook affected the data stream. AV programs are
the most common, but certainly not the only cause. Only you can determine the
rtue cause, since we can't investigate what's on your PC.

If your PC has no security software, don't connect it to the Internet.
--
Brian Tillman [MVP-Outlook]

 
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MCM
Guest
Posts: n/a
 
      9th Mar 2010
On Mar 9, 2:00*pm, "Brian Tillman [MVP-Outlook]"
<tillman1...@yahoo.com> wrote:
> "MCM" <mcmalb...@digitalmetrology.com> wrote in message
>
> news:95ff3502-f8b7-43a9-ae3f-(E-Mail Removed)...
>
> > Actually - this Windows 7 machine doesn't have any antivirus software
> > installed. *(Shhhh, don't tell anybody).

>
> Well then, something is interfering with the proper reception of the MIME
> structures, either because it was faulty when sent or because something
> between the sender and your Outlook affected the data stream. *AV programs are
> the most common, but certainly not the only cause. *Only you can determine the
> rtue cause, since we can't investigate what's on your PC.
>
> If your PC has no security software, don't connect it to the Internet.
> --
> Brian Tillman [MVP-Outlook]


I agree, Brian. Actually, I have Windows Defender running and was
running Norton but I removed Norton with the hope that I wouldn't get
garbled emails like I've reported above.

However, I'm still getting garbled emails. Any thoughts?

 
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Brian Tillman [MVP-Outlook]
Guest
Posts: n/a
 
      10th Mar 2010
"MCM" <(E-Mail Removed)> wrote in message
news:f3a316eb-3f2c-4edd-acdd-(E-Mail Removed)...

> I agree, Brian. Actually, I have Windows Defender running and was
> running Norton but I removed Norton with the hope that I wouldn't get
> garbled emails like I've reported above.
>
> However, I'm still getting garbled emails. Any thoughts?


When you look in the Trust Center at the add-ins you have, what do you see?
--
Brian Tillman [MVP-Outlook]

 
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MCM
Guest
Posts: n/a
 
      11th Mar 2010
On Mar 10, 9:07*am, "Brian Tillman [MVP-Outlook]"
<tillman1...@yahoo.com> wrote:
> "MCM" <mcmalb...@digitalmetrology.com> wrote in message
>
> news:f3a316eb-3f2c-4edd-acdd-(E-Mail Removed)...
>
> > I agree, Brian. *Actually, I have Windows Defender running and was
> > running Norton but I removed Norton with the hope that I wouldn't get
> > garbled emails like I've reported above.

>
> > However, I'm still getting garbled emails. *Any thoughts?

>
> When you look in the Trust Center at the add-ins you have, what do you see?
> --
> Brian Tillman [MVP-Outlook]


-Active-
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Microsoft VB for Outlook Addin

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