WHEN I CLICK ON PORPERTIES IN CONTACTS, THE BOX FOR "MAKE CONTACTS THE
DEFAULT ADDRESS BOOK IS GRAYED OUT." I HAVE NO ADDRESS BOOKS, TO ACCESS TO
SEND E-MAIL

I WANT ALL THE E-MAIL ADDRESSES IN MY CONTACTS TO BE IN AN ADDRESS BOOK

THANKS
--
Joanne Irving

Did you read and follow the instructions we post here every day?
http://support.microsoft.com/default...Product=ol2002

Your Caps Lock is on.
--
Russ Valentine
[MVP-Outlook]
"JBI" <(E-Mail Removed)> wrote in message
news:C453DB42-CAB9-4B18-B5B6-(E-Mail Removed)...
> WHEN I CLICK ON PORPERTIES IN CONTACTS, THE BOX FOR "MAKE CONTACTS THE
> DEFAULT ADDRESS BOOK IS GRAYED OUT." I HAVE NO ADDRESS BOOKS, TO ACCESS TO
> SEND E-MAIL
>
> I WANT ALL THE E-MAIL ADDRESSES IN MY CONTACTS TO BE IN AN ADDRESS BOOK
>
> THANKS
> --
> Joanne Irving

I've got the same problem. Just re-installed outlook 2007 and restored from
a .pst file. Is that the problem?

Jim

"Russ Valentine [MVP-Outlook]" wrote:

> Did you read and follow the instructions we post here every day?
> http://support.microsoft.com/default...Product=ol2002
>
> Your Caps Lock is on.
> --
> Russ Valentine
> [MVP-Outlook]
> "JBI" <(E-Mail Removed)> wrote in message
> news:C453DB42-CAB9-4B18-B5B6-(E-Mail Removed)...
> > WHEN I CLICK ON PORPERTIES IN CONTACTS, THE BOX FOR "MAKE CONTACTS THE
> > DEFAULT ADDRESS BOOK IS GRAYED OUT." I HAVE NO ADDRESS BOOKS, TO ACCESS TO
> > SEND E-MAIL
> >
> > I WANT ALL THE E-MAIL ADDRESSES IN MY CONTACTS TO BE IN AN ADDRESS BOOK
> >
> > THANKS
> > --
> > Joanne Irving
>

Further, the instructions you refer to do not solve the problem. Help, I've
spent hours on this to no avail.

"Jim Hermann" wrote:

> I've got the same problem. Just re-installed outlook 2007 and restored from
> a .pst file. Is that the problem?
>
> Jim
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
> > Did you read and follow the instructions we post here every day?
> > http://support.microsoft.com/default...Product=ol2002
> >
> > Your Caps Lock is on.
> > --
> > Russ Valentine
> > [MVP-Outlook]
> > "JBI" <(E-Mail Removed)> wrote in message
> > news:C453DB42-CAB9-4B18-B5B6-(E-Mail Removed)...
> > > WHEN I CLICK ON PORPERTIES IN CONTACTS, THE BOX FOR "MAKE CONTACTS THE
> > > DEFAULT ADDRESS BOOK IS GRAYED OUT." I HAVE NO ADDRESS BOOKS, TO ACCESS TO
> > > SEND E-MAIL
> > >
> > > I WANT ALL THE E-MAIL ADDRESSES IN MY CONTACTS TO BE IN AN ADDRESS BOOK
> > >
> > > THANKS
> > > --
> > > Joanne Irving
> >

"Jim Hermann" <(E-Mail Removed)> wrote in message
news:76F60298-2AB3-402A-8416-(E-Mail Removed)...
> I've got the same problem. Just re-installed outlook 2007 and restored
> from
> a .pst file. Is that the problem?
>

How did you "restore" from the pst file?

I am having the same problem.

When I follow the directions for Outlook 2007 to fix this my Tools ->
Account Settings -> Address Books Tab shows "Outlook Address Book", but when
I double click and bring up the property dialog the list is empty. When I go
to the Contacts folder property dialog and the Outlook Address Book tab the
"Show this folder..." check box is grayed out!

Even the Tools -> Address Book -> Tools -> Options "Addressing" lists are
empty!

Could it have something to do with the file format? When I go to Tools ->
Account Settings -> Data files and select my Personal Folders properties it
shows the format as "Personal Folders File (97-2002)". I thought this format
was not compatible with Outlook 2007.

Very frustrating reading through so many posts and seeing the same
instructions and not being able to affect any change.

Diane Poremsky mentioned a Outlook 2007 bug in another post here. Has this
been confirmed and if so does anyone know when it might be addressed?

Thanks,
Richard

"Gordon" wrote:

> "Jim Hermann" <(E-Mail Removed)> wrote in message
> news:76F60298-2AB3-402A-8416-(E-Mail Removed)...
> > I've got the same problem. Just re-installed outlook 2007 and restored
> > from
> > a .pst file. Is that the problem?
> >
>
> How did you "restore" from the pst file?
>
>

The instructions work fine. We have no idea what you did, so we have no idea
what you did wrong. You must post information. You've posted none.
--
Russ Valentine
[MVP-Outlook]
"Jim Hermann" <(E-Mail Removed)> wrote in message
news:16695A05-76BA-48BE-A387-(E-Mail Removed)...
> Further, the instructions you refer to do not solve the problem. Help,
> I've
> spent hours on this to no avail.
>
> "Jim Hermann" wrote:
>
>> I've got the same problem. Just re-installed outlook 2007 and restored
>> from
>> a .pst file. Is that the problem?
>>
>> Jim
>>
>> "Russ Valentine [MVP-Outlook]" wrote:
>>
>> > Did you read and follow the instructions we post here every day?
>> > http://support.microsoft.com/default...Product=ol2002
>> >
>> > Your Caps Lock is on.
>> > --
>> > Russ Valentine
>> > [MVP-Outlook]
>> > "JBI" <(E-Mail Removed)> wrote in message
>> > news:C453DB42-CAB9-4B18-B5B6-(E-Mail Removed)...
>> > > WHEN I CLICK ON PORPERTIES IN CONTACTS, THE BOX FOR "MAKE CONTACTS
>> > > THE
>> > > DEFAULT ADDRESS BOOK IS GRAYED OUT." I HAVE NO ADDRESS BOOKS, TO
>> > > ACCESS TO
>> > > SEND E-MAIL
>> > >
>> > > I WANT ALL THE E-MAIL ADDRESSES IN MY CONTACTS TO BE IN AN ADDRESS
>> > > BOOK
>> > >
>> > > THANKS
>> > > --
>> > > Joanne Irving
>> >

Most likely you migrated your data to this installation incorrectly and
corrupted your profile. Create a new one. To avoid making the same mistake,
tell us clearly what you did so we can tell you what you did wrong.
--
Russ Valentine
[MVP-Outlook]
"Richard Macdonald" <Richard (E-Mail Removed)> wrote in
message news:F2A461AC-4C25-4B01-9DA7-(E-Mail Removed)...
>I am having the same problem.
>
> When I follow the directions for Outlook 2007 to fix this my Tools ->
> Account Settings -> Address Books Tab shows "Outlook Address Book", but
> when
> I double click and bring up the property dialog the list is empty. When I
> go
> to the Contacts folder property dialog and the Outlook Address Book tab
> the
> "Show this folder..." check box is grayed out!
>
> Even the Tools -> Address Book -> Tools -> Options "Addressing" lists are
> empty!
>
> Could it have something to do with the file format? When I go to Tools ->
> Account Settings -> Data files and select my Personal Folders properties
> it
> shows the format as "Personal Folders File (97-2002)". I thought this
> format
> was not compatible with Outlook 2007.
>
> Very frustrating reading through so many posts and seeing the same
> instructions and not being able to affect any change.
>
> Diane Poremsky mentioned a Outlook 2007 bug in another post here. Has
> this
> been confirmed and if so does anyone know when it might be addressed?
>
> Thanks,
> Richard
>
> "Gordon" wrote:
>
>> "Jim Hermann" <(E-Mail Removed)> wrote in message
>> news:76F60298-2AB3-402A-8416-(E-Mail Removed)...
>> > I've got the same problem. Just re-installed outlook 2007 and restored
>> > from
>> > a .pst file. Is that the problem?
>> >
>>
>> How did you "restore" from the pst file?
>>
>>

Russ,

I followed the instructions given by Outlook 2007 when it opened my .pst
file. The file was transferred from Win XP/Office XP via the MS File
Transfer utility. So if anything was done "wrong" it was done so by the MS
tools themselves. Gordon had previously suggested a new profile and I have
tried that approach successfully.

This was a major pain to do and required either rebooting or using Task
Manager to End Process Tree each time I needed to switch profiles as Outlook
did not recognize the new profile (or ask to switch profiles) unless it was
completely shutdown. Is there a way to REALLY shutdown Outlook more gently
or to switch profiles while Outlook is running? I now have to repeat all my
setup and display changes that I have been customizing over the past month to
get this to be a useful tool again...

Thanks for your help,
Richard

"Russ Valentine [MVP-Outlook]" wrote:

> Most likely you migrated your data to this installation incorrectly and
> corrupted your profile. Create a new one. To avoid making the same mistake,
> tell us clearly what you did so we can tell you what you did wrong.
> --
> Russ Valentine
> [MVP-Outlook]
> "Richard Macdonald" <Richard (E-Mail Removed)> wrote in
> message news:F2A461AC-4C25-4B01-9DA7-(E-Mail Removed)...
> >I am having the same problem.
> >
> > When I follow the directions for Outlook 2007 to fix this my Tools ->
> > Account Settings -> Address Books Tab shows "Outlook Address Book", but
> > when
> > I double click and bring up the property dialog the list is empty. When I
> > go
> > to the Contacts folder property dialog and the Outlook Address Book tab
> > the
> > "Show this folder..." check box is grayed out!
> >
> > Even the Tools -> Address Book -> Tools -> Options "Addressing" lists are
> > empty!
> >
> > Could it have something to do with the file format? When I go to Tools ->
> > Account Settings -> Data files and select my Personal Folders properties
> > it
> > shows the format as "Personal Folders File (97-2002)". I thought this
> > format
> > was not compatible with Outlook 2007.
> >
> > Very frustrating reading through so many posts and seeing the same
> > instructions and not being able to affect any change.
> >
> > Diane Poremsky mentioned a Outlook 2007 bug in another post here. Has
> > this
> > been confirmed and if so does anyone know when it might be addressed?
> >
> > Thanks,
> > Richard
> >
> > "Gordon" wrote:
> >
> >> "Jim Hermann" <(E-Mail Removed)> wrote in message
> >> news:76F60298-2AB3-402A-8416-(E-Mail Removed)...
> >> > I've got the same problem. Just re-installed outlook 2007 and restored
> >> > from
> >> > a .pst file. Is that the problem?
> >> >
> >>
> >> How did you "restore" from the pst file?
> >>
> >>
>

"Richard Macdonald" <(E-Mail Removed)> wrote in
message news:EE4FE39C-6650-4F01-9608-(E-Mail Removed)...
> Russ,
>
> I followed the instructions given by Outlook 2007 when it opened my .pst
> file. The file was transferred from Win XP/Office XP via the MS File
> Transfer utility.

Unfortunately, that does tend to muck up Outlook. It's not the recommended
way of transferring Outlook data.

> So if anything was done "wrong" it was done so by the MS
> tools themselves.

Correct.

> Gordon had previously suggested a new profile and I have
> tried that approach successfully.
>
> This was a major pain to do and required either rebooting or using Task
> Manager to End Process Tree each time I needed to switch profiles as
> Outlook
> did not recognize the new profile (or ask to switch profiles) unless it
> was
> completely shutdown. Is there a way to REALLY shutdown Outlook more
> gently
> or to switch profiles while Outlook is running?

There is no way to switch profiles while Outlook is running. You have to
close Outlook and restart.....