Outlook changed, don't know why and now can't configure. Outlook was
configured to view an email in a "reading pane" and has been working fine for
a long time. Suddenly it isn't and when I go to "view-reading pane", it's
grayed out and I'm unable to configure it. I've looked most places I know
and can't find a solution or why it's suddenly grayed out and unconfigurable.
Assistance please.. many thanks. D
--
David..Vizslas of Texas

David <(E-Mail Removed)> wrote:

> Outlook changed, don't know why and now can't configure. Outlook was
> configured to view an email in a "reading pane" and has been working
> fine for a long time. Suddenly it isn't and when I go to
> "view-reading pane", it's grayed out and I'm unable to configure it.
> I've looked most places I know and can't find a solution or why it's
> suddenly grayed out and unconfigurable. Assistance please.. many
> thanks. D

What view do you have selected? Have you tried resetting your view? Is
this a home PC or one in a corporate environment?
--
Brian Tillman [MVP-Outlook]

--
David..Vizslas of Texas


"Brian Tillman" wrote:

> David <(E-Mail Removed)> wrote:
>
> > Outlook changed, don't know why and now can't configure. Outlook was
> > configured to view an email in a "reading pane" and has been working
> > fine for a long time. Suddenly it isn't and when I go to
> > "view-reading pane", it's grayed out and I'm unable to configure it.
> > I've looked most places I know and can't find a solution or why it's
> > suddenly grayed out and unconfigurable. Assistance please.. many
> > thanks. D
>
> What view do you have selected? Have you tried resetting your view? Is
> this a home PC or one in a corporate environment?
> --
> Brian Tillman [MVP-Outlook]
>
> The current view is just a list of the emails by day/time. I'm not sure what you mean by "reset" view.. I've run detect and repair.. I've gone to tools-options-other and changed the configuration there... and now of these have un-grayed the reading pane option.. I'm certainly confused.. appreciate your help.. please explain your reset. thanks... David

David <(E-Mail Removed)> wrote:

> The current view is just a list of the emails by day/time. I'm not
> sure what you mean by "reset" view.. I've run detect and repair..

View>Arrange By>Current View>Customize Current View>Reset Current View

You didn't answer my question about whether this is a home or work computer.
If the latter, the Reading pane could be disabled by policy.
--
Brian Tillman [MVP-Outlook]

Sorry.. home computer and has no connection to a corp network. D
--
David..Vizslas of Texas


"Brian Tillman" wrote:

> David <(E-Mail Removed)> wrote:
>
> > The current view is just a list of the emails by day/time. I'm not
> > sure what you mean by "reset" view.. I've run detect and repair..
>
> View>Arrange By>Current View>Customize Current View>Reset Current View
>
> You didn't answer my question about whether this is a home or work computer.
> If the latter, the Reading pane could be disabled by policy.
> --
> Brian Tillman [MVP-Outlook]
>
>

Forgot to update... tried you suggestion and directions to reset... done,
closed, restarted.. same result. Reading Pane is still grayed out.. D
--
David..Vizslas of Texas


"Brian Tillman" wrote:

> David <(E-Mail Removed)> wrote:
>
> > The current view is just a list of the emails by day/time. I'm not
> > sure what you mean by "reset" view.. I've run detect and repair..
>
> View>Arrange By>Current View>Customize Current View>Reset Current View
>
> You didn't answer my question about whether this is a home or work computer.
> If the latter, the Reading pane could be disabled by policy.
> --
> Brian Tillman [MVP-Outlook]
>
>

David <(E-Mail Removed)> wrote:

> Forgot to update... tried you suggestion and directions to reset...
> done, closed, restarted.. same result. Reading Pane is still grayed
> out..

Have you tried a new mail profile?
--
Brian Tillman [MVP-Outlook]