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Outlook 2003 Can't Read Hotmail - Error 0x8007007E on Windows Server 2003 Standard

 
 
John Saunders
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Posts: n/a
 
      26th Oct 2003
This is a strange one. I've looked in this newsgroup and did a Google
search, and tried everything suggested, and it still doesn't work.

As suggested, I created a profile just for Hotmail. I told it to prompt for
my password. After I start Outlook and specify my password, it shows me the
correct number of unread messages. When I click on the "Inbox in Hotmail"
folder, it shows me all the headers. But when I select the latest e-mail,
the reading pane says "This item cannot be displayed in the Reading Pane.
Open the item to read its contents." When I double-click the item, it says
"Can't open this item". When I mark the item for download and then use
"Process Marked Headers in this Folder", I get an error 0x8007007E.

So I turned on mail logging and looked at the http0.log and http1.log files.
There were no errors and it seemed to be getting all the information it
requested. The only thing I noticed was that the content of the e-mail
messages was not showing up in the logs. I figured this was probably the
intended behavior.

Being an "Internet Developer", I fired up ProxyTrace (from
http://pocketsoap.com) and set my IE connection settings to go through that
proxy. I then tried again, and got a very interesting result - Hotmail was
sending the entire e-mail message which Outlook wouldn't show me! I
confirmed this by copying the e-mail message out of the ProxyTrace display
and pasting it into an empty HTML file. It's a slow way to read my e-mail,
but it worked!

So, if anyone has any ideas on this, I'd appreciate hearing them. Although
this is specific enough for a Support Incident, I'm not even supposed to be
running Outlook 2003 yet, so I'm not going to spend an incident fixing a
problem Outlook has with reading my personal mail!

Thanks,
John Saunders
"Internet Developer"


 
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John Saunders
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Posts: n/a
 
      30th Oct 2003
No clues, anyone?

--
John


"John Saunders" <john.saunders at surfcontrol.com> wrote in message
news:#7obJ9#(E-Mail Removed)...
> This is a strange one. I've looked in this newsgroup and did a Google
> search, and tried everything suggested, and it still doesn't work.
>
> As suggested, I created a profile just for Hotmail. I told it to prompt

for
> my password. After I start Outlook and specify my password, it shows me

the
> correct number of unread messages. When I click on the "Inbox in Hotmail"
> folder, it shows me all the headers. But when I select the latest e-mail,
> the reading pane says "This item cannot be displayed in the Reading Pane.
> Open the item to read its contents." When I double-click the item, it says
> "Can't open this item". When I mark the item for download and then use
> "Process Marked Headers in this Folder", I get an error 0x8007007E.
>
> So I turned on mail logging and looked at the http0.log and http1.log

files.
> There were no errors and it seemed to be getting all the information it
> requested. The only thing I noticed was that the content of the e-mail
> messages was not showing up in the logs. I figured this was probably the
> intended behavior.
>
> Being an "Internet Developer", I fired up ProxyTrace (from
> http://pocketsoap.com) and set my IE connection settings to go through

that
> proxy. I then tried again, and got a very interesting result - Hotmail was
> sending the entire e-mail message which Outlook wouldn't show me! I
> confirmed this by copying the e-mail message out of the ProxyTrace display
> and pasting it into an empty HTML file. It's a slow way to read my e-mail,
> but it worked!
>
> So, if anyone has any ideas on this, I'd appreciate hearing them. Although
> this is specific enough for a Support Incident, I'm not even supposed to

be
> running Outlook 2003 yet, so I'm not going to spend an incident fixing a
> problem Outlook has with reading my personal mail!
>
> Thanks,
> John Saunders
> "Internet Developer"
>
>



 
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Graham
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Posts: n/a
 
      2nd Nov 2003
I don't know but I'm having the same problem getting into
my 2 mail accounts - neither of which are Hotmail.

This has only started since I loaded the latest outlook
security patch and Office 2000 SP3.


>-----Original Message-----
>No clues, anyone?
>
>--
>John
>
>
>"John Saunders" <john.saunders at surfcontrol.com> wrote

in message
>news:#7obJ9#(E-Mail Removed)...
>> This is a strange one. I've looked in this newsgroup

and did a Google
>> search, and tried everything suggested, and it still

doesn't work.
>>
>> As suggested, I created a profile just for Hotmail. I

told it to prompt
>for
>> my password. After I start Outlook and specify my

password, it shows me
>the
>> correct number of unread messages. When I click on

the "Inbox in Hotmail"
>> folder, it shows me all the headers. But when I select

the latest e-mail,
>> the reading pane says "This item cannot be displayed in

the Reading Pane.
>> Open the item to read its contents." When I double-

click the item, it says
>> "Can't open this item". When I mark the item for

download and then use
>> "Process Marked Headers in this Folder", I get an error

0x8007007E.
>>
>> So I turned on mail logging and looked at the http0.log

and http1.log
>files.
>> There were no errors and it seemed to be getting all

the information it
>> requested. The only thing I noticed was that the

content of the e-mail
>> messages was not showing up in the logs. I figured this

was probably the
>> intended behavior.
>>
>> Being an "Internet Developer", I fired up ProxyTrace

(from
>> http://pocketsoap.com) and set my IE connection

settings to go through
>that
>> proxy. I then tried again, and got a very interesting

result - Hotmail was
>> sending the entire e-mail message which Outlook

wouldn't show me! I
>> confirmed this by copying the e-mail message out of the

ProxyTrace display
>> and pasting it into an empty HTML file. It's a slow way

to read my e-mail,
>> but it worked!
>>
>> So, if anyone has any ideas on this, I'd appreciate

hearing them. Although
>> this is specific enough for a Support Incident, I'm not

even supposed to
>be
>> running Outlook 2003 yet, so I'm not going to spend an

incident fixing a
>> problem Outlook has with reading my personal mail!
>>
>> Thanks,
>> John Saunders
>> "Internet Developer"
>>
>>

>
>
>.
>

 
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Graham
Guest
Posts: n/a
 
      2nd Nov 2003
I have just ran a repair on Office and it works fine now.


>-----Original Message-----
>I don't know but I'm having the same problem getting into
>my 2 mail accounts - neither of which are Hotmail.
>
>This has only started since I loaded the latest outlook
>security patch and Office 2000 SP3.
>
>
>>-----Original Message-----
>>No clues, anyone?
>>
>>--
>>John
>>
>>
>>"John Saunders" <john.saunders at surfcontrol.com> wrote

>in message
>>news:#7obJ9#(E-Mail Removed)...
>>> This is a strange one. I've looked in this newsgroup

>and did a Google
>>> search, and tried everything suggested, and it still

>doesn't work.
>>>
>>> As suggested, I created a profile just for Hotmail. I

>told it to prompt
>>for
>>> my password. After I start Outlook and specify my

>password, it shows me
>>the
>>> correct number of unread messages. When I click on

>the "Inbox in Hotmail"
>>> folder, it shows me all the headers. But when I select

>the latest e-mail,
>>> the reading pane says "This item cannot be displayed

in
>the Reading Pane.
>>> Open the item to read its contents." When I double-

>click the item, it says
>>> "Can't open this item". When I mark the item for

>download and then use
>>> "Process Marked Headers in this Folder", I get an

error
>0x8007007E.
>>>
>>> So I turned on mail logging and looked at the

http0.log
>and http1.log
>>files.
>>> There were no errors and it seemed to be getting all

>the information it
>>> requested. The only thing I noticed was that the

>content of the e-mail
>>> messages was not showing up in the logs. I figured

this
>was probably the
>>> intended behavior.
>>>
>>> Being an "Internet Developer", I fired up ProxyTrace

>(from
>>> http://pocketsoap.com) and set my IE connection

>settings to go through
>>that
>>> proxy. I then tried again, and got a very interesting

>result - Hotmail was
>>> sending the entire e-mail message which Outlook

>wouldn't show me! I
>>> confirmed this by copying the e-mail message out of

the
>ProxyTrace display
>>> and pasting it into an empty HTML file. It's a slow

way
>to read my e-mail,
>>> but it worked!
>>>
>>> So, if anyone has any ideas on this, I'd appreciate

>hearing them. Although
>>> this is specific enough for a Support Incident, I'm

not
>even supposed to
>>be
>>> running Outlook 2003 yet, so I'm not going to spend an

>incident fixing a
>>> problem Outlook has with reading my personal mail!
>>>
>>> Thanks,
>>> John Saunders
>>> "Internet Developer"
>>>
>>>

>>
>>
>>.
>>

>.
>

 
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New Member
Join Date: Oct 2006
Posts: 1
 
      26th Oct 2006
I also have this problem. After much swearing and banging about I decided to use 'Outlook express' as my e-mail reciever. This works fine, however, it is a bit basic after using 'MS Office Outlook'.I can still use MS Office Outlook to send mail with no problem.
If anyone can resolve this, please let us know.
Microsoft, you've done it again.
 
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