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Outbox NOT sending messages

 
 
Kirie
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Posts: n/a
 
      4th Aug 2008

I can receive email but cannot send. Email meant to be sent remain in the
Outbox and are not sent.
I am using Outlook 2007.

what can i do?


 
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Roady [MVP]
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      4th Aug 2008
Do you get any send/receive errors?
Which mail account type are you using?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Kirie" <(E-Mail Removed)> wrote in message
news:4EA9349B-E077-436E-8586-(E-Mail Removed)...
>
> I can receive email but cannot send. Email meant to be sent remain in the
> Outbox and are not sent.
> I am using Outlook 2007.
>
> what can i do?
>
>

 
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Kirie
Guest
Posts: n/a
 
      5th Aug 2008
a message box pops up saying that its trying to connect to the server
which usually takes about 20 min..
whatever's incoming arrives, but the outbox begins to stack up.
i'm using outlook 2007> windows vista home

"Roady [MVP]" wrote:

> Do you get any send/receive errors?
> Which mail account type are you using?
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Kirie" <(E-Mail Removed)> wrote in message
> news:4EA9349B-E077-436E-8586-(E-Mail Removed)...
> >
> > I can receive email but cannot send. Email meant to be sent remain in the
> > Outbox and are not sent.
> > I am using Outlook 2007.
> >
> > what can i do?
> >
> >

 
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Roady [MVP]
Guest
Posts: n/a
 
      5th Aug 2008
But which mail account type are you using? HTTP, IMAP, POP3, Exchange?
If you have a virus scanner that integrates with Outlook, disable this
integration and try again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Kirie" <(E-Mail Removed)> wrote in message
news:3B521BDB-59C8-4136-B353-(E-Mail Removed)...
> a message box pops up saying that its trying to connect to the server
> which usually takes about 20 min..
> whatever's incoming arrives, but the outbox begins to stack up.
> i'm using outlook 2007> windows vista home
>
> "Roady [MVP]" wrote:
>
>> Do you get any send/receive errors?
>> Which mail account type are you using?
>>
>> --
>> Robert Sparnaaij [MVP-Outlook]
>> Coauthor, Configuring Microsoft Outlook 2003
>> http://www.howto-outlook.com/
>> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>>
>> http://www.msoutlook.info/
>> Real World Questions, Real World Answers
>>
>> -----
>>
>> "Kirie" <(E-Mail Removed)> wrote in message
>> news:4EA9349B-E077-436E-8586-(E-Mail Removed)...
>> >
>> > I can receive email but cannot send. Email meant to be sent remain in
>> > the
>> > Outbox and are not sent.
>> > I am using Outlook 2007.
>> >
>> > what can i do?
>> >
>> >

 
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Terri in Florida
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Posts: n/a
 
      6th Aug 2008
Hi - not trying to hijack a post but I'm still having the same problem also.
I also can't send mail from Outlook 2007 (but can receive). It is Pop3. A
coworker used the settings on her computer (outlook 2003) and it
sent/received with no problem.
I am using Outlook 2007/Vista. (i uninstalled my PCCillin on Thursday and
reinstalled with no email functions checked and that did not correct the
problem)



"Roady [MVP]" wrote:

> But which mail account type are you using? HTTP, IMAP, POP3, Exchange?
> If you have a virus scanner that integrates with Outlook, disable this
> integration and try again.
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Kirie" <(E-Mail Removed)> wrote in message
> news:3B521BDB-59C8-4136-B353-(E-Mail Removed)...
> > a message box pops up saying that its trying to connect to the server
> > which usually takes about 20 min..
> > whatever's incoming arrives, but the outbox begins to stack up.
> > i'm using outlook 2007> windows vista home
> >
> > "Roady [MVP]" wrote:
> >
> >> Do you get any send/receive errors?
> >> Which mail account type are you using?
> >>
> >> --
> >> Robert Sparnaaij [MVP-Outlook]
> >> Coauthor, Configuring Microsoft Outlook 2003
> >> http://www.howto-outlook.com/
> >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >>
> >> http://www.msoutlook.info/
> >> Real World Questions, Real World Answers
> >>
> >> -----
> >>
> >> "Kirie" <(E-Mail Removed)> wrote in message
> >> news:4EA9349B-E077-436E-8586-(E-Mail Removed)...
> >> >
> >> > I can receive email but cannot send. Email meant to be sent remain in
> >> > the
> >> > Outbox and are not sent.
> >> > I am using Outlook 2007.
> >> >
> >> > what can i do?
> >> >
> >> >

 
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Brian Tillman
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Posts: n/a
 
      6th Aug 2008
Terri in Florida <(E-Mail Removed)> wrote:

> Hi - not trying to hijack a post but I'm still having the same
> problem also. I also can't send mail from Outlook 2007 (but can
> receive). It is Pop3.


You say what doesn't happen, but you don't say what does. Exactly what
happens when you press Send/Receive?
--
Brian Tillman [MVP-Outlook]

 
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Terri in Florida
Guest
Posts: n/a
 
      6th Aug 2008
Sorry Brian - This is the message I get

Send test e-mail message: The operation timed out waiting for a response
from the sending (SMTP) server. If you continue to receive this message,
contact your server administrator or Internet service provider (ISP).




"Brian Tillman" wrote:

> Terri in Florida <(E-Mail Removed)> wrote:
>
> > Hi - not trying to hijack a post but I'm still having the same
> > problem also. I also can't send mail from Outlook 2007 (but can
> > receive). It is Pop3.

>
> You say what doesn't happen, but you don't say what does. Exactly what
> happens when you press Send/Receive?
> --
> Brian Tillman [MVP-Outlook]
>
>

 
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Kirie
Guest
Posts: n/a
 
      7th Aug 2008
POP3
i'll check on the virus scanner and see..

thanks.

"Roady [MVP]" wrote:

> But which mail account type are you using? HTTP, IMAP, POP3, Exchange?
> If you have a virus scanner that integrates with Outlook, disable this
> integration and try again.
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Kirie" <(E-Mail Removed)> wrote in message
> news:3B521BDB-59C8-4136-B353-(E-Mail Removed)...
> > a message box pops up saying that its trying to connect to the server
> > which usually takes about 20 min..
> > whatever's incoming arrives, but the outbox begins to stack up.
> > i'm using outlook 2007> windows vista home
> >
> > "Roady [MVP]" wrote:
> >
> >> Do you get any send/receive errors?
> >> Which mail account type are you using?
> >>
> >> --
> >> Robert Sparnaaij [MVP-Outlook]
> >> Coauthor, Configuring Microsoft Outlook 2003
> >> http://www.howto-outlook.com/
> >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >>
> >> http://www.msoutlook.info/
> >> Real World Questions, Real World Answers
> >>
> >> -----
> >>
> >> "Kirie" <(E-Mail Removed)> wrote in message
> >> news:4EA9349B-E077-436E-8586-(E-Mail Removed)...
> >> >
> >> > I can receive email but cannot send. Email meant to be sent remain in
> >> > the
> >> > Outbox and are not sent.
> >> > I am using Outlook 2007.
> >> >
> >> > what can i do?
> >> >
> >> >

 
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Kirie
Guest
Posts: n/a
 
      7th Aug 2008
ok, so it didnt work.
here's images of what i'm seeing

http://i37.tinypic.com/6fcj8j.jpg
http://i37.tinypic.com/erfiw6.jpg

maybe this will help?

"Roady [MVP]" wrote:

> But which mail account type are you using? HTTP, IMAP, POP3, Exchange?
> If you have a virus scanner that integrates with Outlook, disable this
> integration and try again.
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Kirie" <(E-Mail Removed)> wrote in message
> news:3B521BDB-59C8-4136-B353-(E-Mail Removed)...
> > a message box pops up saying that its trying to connect to the server
> > which usually takes about 20 min..
> > whatever's incoming arrives, but the outbox begins to stack up.
> > i'm using outlook 2007> windows vista home
> >
> > "Roady [MVP]" wrote:
> >
> >> Do you get any send/receive errors?
> >> Which mail account type are you using?
> >>
> >> --
> >> Robert Sparnaaij [MVP-Outlook]
> >> Coauthor, Configuring Microsoft Outlook 2003
> >> http://www.howto-outlook.com/
> >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >>
> >> http://www.msoutlook.info/
> >> Real World Questions, Real World Answers
> >>
> >> -----
> >>
> >> "Kirie" <(E-Mail Removed)> wrote in message
> >> news:4EA9349B-E077-436E-8586-(E-Mail Removed)...
> >> >
> >> > I can receive email but cannot send. Email meant to be sent remain in
> >> > the
> >> > Outbox and are not sent.
> >> > I am using Outlook 2007.
> >> >
> >> > what can i do?
> >> >
> >> >

 
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Brian Tillman
Guest
Posts: n/a
 
      7th Aug 2008
Terri in Florida <(E-Mail Removed)> wrote:

> Send test e-mail message: The operation timed out waiting for a
> response from the sending (SMTP) server. If you continue to receive
> this message, contact your server administrator or Internet service
> provider (ISP).


I'd verify that all of the settings, the server names, ports, encryption
methods, and so on, are correct. If that didn't help, I'd turn on
diagnostic logging and see what the logs contain.
http://support.microsoft.com/kb/300479/en-us
--
Brian Tillman [MVP-Outlook]

 
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