Ok...in this case, can you give her a new ntuser.dat file,
but keep the rest of her profile intact?
-M
>-----Original Message-----
>Yes, Matt, you are on the right track, the behavior does
>seem to follow the log-in and I've *thought* about giving
>her a new profile, but she has so much STUFF (bookmarks,
>addresses, old emails she just "CAN'T" part with) that
>she'll want moved to the new profile, and I don't know
>what I can move that won't carry the problem with it. :-)
>
>Jim
>
>>-----Original Message-----
>>If she moves to a different Winterm, does the same
>>bahavior occur (most likely yes)?
>>
>>Have you tried giving her a new profile to see if that
>>clears it up?
>>
>>-M
>>
>>>-----Original Message-----
>>>I don't know where to post this anomoly...
>>>We have a Win2000 server running TS. Laser printers are
>>>connected to the network with JetDirect cards/servers.
>>>Users access the TS server through Wyse Winterms.
>>>
>>>We have a laser printer identified as SP57.
>>>
>>>User NANCY (names have been changed to protect the
>>>innocent) can print Excel, Word, and IE to SP57. If she
>>>tries to print an Outlook Express email, however, it
>will
>>>not print. It goes through the motions (that is the
>>>printer icon shows up in the system tray, but if you
>>click
>>>on it, the window has no jobs), but does not print a
>>>thing. IF she prints to another laser printer (all
other
>>>lasers are in different parts of the building), it
>prints
>>>fine. IF I log in to HER winterm as under a different
>>>USER account, SP57 prints the outlook express email
just
>>>fine.
>>>
>>>Only if NANCY is logged into HER winterm printing an
>>>outlook express (5.5) message to SP57 is there any
>>problem.
>>>
>>>ANY IDEAS?
>>>
>>>.
>>>
>>.
>>
>.
>
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