I am a newbie to newsgroups, so please excuse me if I use incorrect
etiquette.

I am mass faxing from Microsoft Word using a macro on Windows XP SP2. Faxes
go into the outbox in Fax Console and go out OK initially. After sending
maybe 20-30 faxes, Fax Monitor reports "This number cannot be dialed at
present" as it starts dialling, followed immediately by "The attempt to send
the fax failed", and these errors repeat for all remaining faxes. In Fax
Console Outbox they show as "retries exceeded".

If I then try a manual fax, it wants to print to file. Even if I uncheck
this option and print to fax, it just disappears (no Fax Wizard !). From Fax
Console trying to send a fax still gives the above error. I can get the Fax
Wizard to come up with a manual fax again, if I first print to another
printer, and then to fax. However the "number cannot be dialed at present"
error persists. Switching the modem off and on does not help --faxes get
pended. Shutting down the PC, switching off the modem, and starting again,
helps temporarily.

Windows Fax's Help is useless on this subject, as is Microsoft's Knowledge
Base. Any ideas?

Thanks and RICKgards

You need to purchase some fax software.
Windows XP Fax cannot send multiple faxes reliably. It was intended for
occasional sending of single faxes.
--
Russ Valentine
[MVP-Outlook]
"Rick Raubenheimer" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I am a newbie to newsgroups, so please excuse me if I use incorrect
>etiquette.
>
> I am mass faxing from Microsoft Word using a macro on Windows XP SP2.
> Faxes go into the outbox in Fax Console and go out OK initially. After
> sending maybe 20-30 faxes, Fax Monitor reports "This number cannot be
> dialed at present" as it starts dialling, followed immediately by "The
> attempt to send the fax failed", and these errors repeat for all remaining
> faxes. In Fax Console Outbox they show as "retries exceeded".
>
> If I then try a manual fax, it wants to print to file. Even if I uncheck
> this option and print to fax, it just disappears (no Fax Wizard !). From
> Fax Console trying to send a fax still gives the above error. I can get
> the Fax Wizard to come up with a manual fax again, if I first print to
> another printer, and then to fax. However the "number cannot be dialed at
> present" error persists. Switching the modem off and on does not
> help --faxes get pended. Shutting down the PC, switching off the modem,
> and starting again, helps temporarily.
>
> Windows Fax's Help is useless on this subject, as is Microsoft's Knowledge
> Base. Any ideas?
>
> Thanks and RICKgards
>
>

Thank you for your response. My experience is that Microsoft Fax is
rock-solid problem-free for my mass faxes, until it reaches some sort of
pre-set limit and refuses to send any more faxes. The error message "This
number cannot be dialed at present" appears to be undocumented in Windows
and on the internet. It looks like the product has been deliberately
crippled so as not to compete with commercial fax software. What fax
software do you recommend?

RICKgards

"Russ Valentine [MVP-Outlook]" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> You need to purchase some fax software.
> Windows XP Fax cannot send multiple faxes reliably. It was intended for
> occasional sending of single faxes.
> --
> Russ Valentine
> [MVP-Outlook]

You've been luckier than most. Most report that Windows XP Fax croaks after
three.
Sorry. I haven't had the occasion to need or try third party offerings.
--
Russ Valentine
[MVP-Outlook]
"Rick Raubenheimer" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Thank you for your response. My experience is that Microsoft Fax is
> rock-solid problem-free for my mass faxes, until it reaches some sort of
> pre-set limit and refuses to send any more faxes. The error message "This
> number cannot be dialed at present" appears to be undocumented in Windows
> and on the internet. It looks like the product has been deliberately
> crippled so as not to compete with commercial fax software. What fax
> software do you recommend?
>
> RICKgards
>
> "Russ Valentine [MVP-Outlook]" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> You need to purchase some fax software.
>> Windows XP Fax cannot send multiple faxes reliably. It was intended for
>> occasional sending of single faxes.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>
>

Symantec WinFax is pretty good.


"Rick Raubenheimer" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Thank you for your response. My experience is that Microsoft Fax is
> rock-solid problem-free for my mass faxes, until it reaches some sort of
> pre-set limit and refuses to send any more faxes. The error message "This
> number cannot be dialed at present" appears to be undocumented in Windows
> and on the internet. It looks like the product has been deliberately
> crippled so as not to compete with commercial fax software. What fax
> software do you recommend?
>
> RICKgards
>
> "Russ Valentine [MVP-Outlook]" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> You need to purchase some fax software.
>> Windows XP Fax cannot send multiple faxes reliably. It was intended for
>> occasional sending of single faxes.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>
>