I had a problem with my Norton System Works 2003 and
removed it from my computer but can't reinstall it again.
I get an error message that says that all of the files
(which may include newer versions due to live update) have
not been removed from my computer. Specifically Norton
Clean sweep and Norton Utilities. I tried using the system
clean directly from the NSW CD and it says that all the
files have been removed. I downloaded the RNAV2003
removal tool and that has not worked either. If anyone
can help me, please reply, thanks.
I am using windows 98, don't know what is the best
newsgroup to post this question on.

Hello Robin,

| am using windows 98
| the best newsgroup to post this question on

Ummm... How about...
http://support.microsoft.com/newsgroups/
- Windows
- Windows 98

Also, forums at Norton.

Jan


>-----Original Message-----
>I had a problem with my Norton System Works 2003 and
>removed it from my computer but can't reinstall it
again.
>I get an error message that says that all of the files
>(which may include newer versions due to live update)
have
>not been removed from my computer. Specifically Norton
>Clean sweep and Norton Utilities. I tried using the
system
>clean directly from the NSW CD and it says that all the
>files have been removed. I downloaded the RNAV2003
>removal tool and that has not worked either. If anyone
>can help me, please reply, thanks.
>I am using windows 98, don't know what is the best
>newsgroup to post this question on.
>.
>

Could you tell me how to find a forum that deals with
norton problems.
>-----Original Message-----
>Hello Robin,
>
>| am using windows 98
>| the best newsgroup to post this question on
>
> Ummm... How about...
>http://support.microsoft.com/newsgroups/
>- Windows
> - Windows 98
>
> Also, forums at Norton.
>
>Jan
>
>
>>-----Original Message-----
>>I had a problem with my Norton System Works 2003 and
>>removed it from my computer but can't reinstall it
>again.
>>I get an error message that says that all of the files
>>(which may include newer versions due to live update)
>have
>>not been removed from my computer. Specifically Norton
>>Clean sweep and Norton Utilities. I tried using the
>system
>>clean directly from the NSW CD and it says that all the
>>files have been removed. I downloaded the RNAV2003
>>removal tool and that has not worked either. If anyone
>>can help me, please reply, thanks.
>>I am using windows 98, don't know what is the best
>>newsgroup to post this question on.
>>.
>>
>.
>

Try this:

http://service1.symantec.com/SUPPORT...01100212100807

--

Randy Byrne
Microsoft MVP - Setup/Deployment
http://support.microsoft.com/support/mvp
Associate Expert
http://www.microsoft.com/windowsxp/expertzone
Do not email me, please use the newsgroup so that everyone benefits.


"robin" <(E-Mail Removed)> wrote in message
news:06d301c38de8$33667e70$(E-Mail Removed)...
> I had a problem with my Norton System Works 2003 and
> removed it from my computer but can't reinstall it again.
> I get an error message that says that all of the files
> (which may include newer versions due to live update) have
> not been removed from my computer. Specifically Norton
> Clean sweep and Norton Utilities. I tried using the system
> clean directly from the NSW CD and it says that all the
> files have been removed. I downloaded the RNAV2003
> removal tool and that has not worked either. If anyone
> can help me, please reply, thanks.
> I am using windows 98, don't know what is the best
> newsgroup to post this question on.