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-   -   New History Item - Mail Msg - does not link (http://www.pcreview.co.uk/forums/new-history-item-mail-msg-does-not-link-t4003152.html)

Richmond Admin 30th Apr 2010 08:18 PM

New History Item - Mail Msg - does not link
 
When I try to create a New History Item (mail message) through an Account,
the history item does not show in my History View; however, if I create a New
History Item (task), the item does show in my History view. If fact all other
history items: meeting, business project, opportunity phone log & business
note, will show in my History view.

The Microsoft Office instructions state that I must click "Save & Close" in
the "Actions" group on the Ribbon after completing my email form, but I don't
have an Actions group. I only have a "Send" button. Is this the cause of the
problem?


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