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Need help with XP Remote Desktop

 
 
steetwolf
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      9th Oct 2005
I am trying to view my notebook from my desktop machine as my first
attempt at using MS RD under XP SP2 (both machines). They are side by
side for this.

I activated RD on both machines. My notebook admin user account (call
it USER1) is marked as having RD access. I also have a password for
this account. My desktop machine also has RD support checked.

At this point my notebook is logged on as USER1.

On my desktop machine I get into the RD Connection dialog and enter in
my notebook's computer name or IP address. The screen goes black, the
RD bar appears on top, and I get the 'Log on to Windows' dialog. I
enter USER1 and it's password.

After hitting enter my notebook logs off user1 and the XP login screen
appears for USER1. My desktop machine is still black. I login to my
notebook again and after a few seconds I get a message on my desktop
machine:

---------------------------
Remote Desktop Disconnected
---------------------------
The connection to the remote computer was broken. This may have been
caused by a network error.
Please try connecting to the remote computer again.
---------------------------
OK Help
---------------------------

My desktop machine has been black throughout this until after I receive
the message. Then I return to my Desktop's desktop.

OK. So what am I doing wrong? I previously tried some other RD
programs and never had a problem with them on the same two machines.
Seems MS likes to aggravate me.

Thanks.

 
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Sooner Al [MVP]
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      9th Oct 2005
Can your RD into the laptop from another machine besides the one that is
failing?

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual
benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...


"steetwolf" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I am trying to view my notebook from my desktop machine as my first
> attempt at using MS RD under XP SP2 (both machines). They are side by
> side for this.
>
> I activated RD on both machines. My notebook admin user account (call
> it USER1) is marked as having RD access. I also have a password for
> this account. My desktop machine also has RD support checked.
>
> At this point my notebook is logged on as USER1.
>
> On my desktop machine I get into the RD Connection dialog and enter in
> my notebook's computer name or IP address. The screen goes black, the
> RD bar appears on top, and I get the 'Log on to Windows' dialog. I
> enter USER1 and it's password.
>
> After hitting enter my notebook logs off user1 and the XP login screen
> appears for USER1. My desktop machine is still black. I login to my
> notebook again and after a few seconds I get a message on my desktop
> machine:
>
> ---------------------------
> Remote Desktop Disconnected
> ---------------------------
> The connection to the remote computer was broken. This may have been
> caused by a network error.
> Please try connecting to the remote computer again.
> ---------------------------
> OK Help
> ---------------------------
>
> My desktop machine has been black throughout this until after I receive
> the message. Then I return to my Desktop's desktop.
>
> OK. So what am I doing wrong? I previously tried some other RD
> programs and never had a problem with them on the same two machines.
> Seems MS likes to aggravate me.
>
> Thanks.
>



 
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steetwolf
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      9th Oct 2005
Thanks for the reply!

I tried running RD the other way. I accessed my Desktop PC from my
Notebook. This worked like a champ!!

I then tried going the reverse way again and the very first time I got
a little further. On my Desktop PC I saw the Program Launcher that
sits on my Notebook's desktop. It was partially drawn in on a totally
black desktop. It was not functional. After a few seconds a flashing
icon appeared on the upper right corner of the screen. It indicated
(via an 'X') that the connection was broken. After this one time I
could not get this far again. Always a black screen as in my original
post..

So what do you think this is telling me? I can go one way but not the
other.

btw... The notebook is on a wireless connection to my Linksys WRT54G
router. My Desktop PC is hard wired to the router.

It seems I am making a connection. Could it be a display problem as
opposed to a network problem?

As I would probably be more apt to access my Desktop PC from my
Notebook I suppose I really shouldn't complain :-) But from a
curiosity point of view I would like to determine what is preventing me
from accessing my Notebook remotely. Knowing the cause and finding the
solution might help me in the future not to mention others who are
reading this.

Thanks.

 
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=?Utf-8?B?QUtNZWRpYQ==?=
Guest
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      9th Oct 2005
I am having the very same issue with my RDC connection to my Dell Inspiron
8500 (Wide Screen) running XP Pro SP2 connected via a WPA-PSK-protected
wireless G network. I get the Windows login screen from the computer running
the RDC client but then I get the black screen and the connection eventually
times out with the same message that steetwolf gets. Both computers are on
the wireless network (RDC is running the Mac OS X version from a Mac laptop
though I've always been successful before and I believe that this is an issue
on the WinXP side as steetwolf is having the exact same issue.)

Any troubleshooting help would be appreciated.

"steetwolf" wrote:

> Thanks for the reply!
>
> I tried running RD the other way. I accessed my Desktop PC from my
> Notebook. This worked like a champ!!
>
> I then tried going the reverse way again and the very first time I got
> a little further. On my Desktop PC I saw the Program Launcher that
> sits on my Notebook's desktop. It was partially drawn in on a totally
> black desktop. It was not functional. After a few seconds a flashing
> icon appeared on the upper right corner of the screen. It indicated
> (via an 'X') that the connection was broken. After this one time I
> could not get this far again. Always a black screen as in my original
> post..
>
> So what do you think this is telling me? I can go one way but not the
> other.
>
> btw... The notebook is on a wireless connection to my Linksys WRT54G
> router. My Desktop PC is hard wired to the router.
>
> It seems I am making a connection. Could it be a display problem as
> opposed to a network problem?
>
> As I would probably be more apt to access my Desktop PC from my
> Notebook I suppose I really shouldn't complain :-) But from a
> curiosity point of view I would like to determine what is preventing me
> from accessing my Notebook remotely. Knowing the cause and finding the
> solution might help me in the future not to mention others who are
> reading this.
>
> Thanks.
>
>

 
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steetwolf
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      9th Oct 2005
My notebook is a Dell Latitude D600 with built in wireless. Also using
WPA-PSK.

 
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steetwolf
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      9th Oct 2005
It's interesting that I am actually logged onto my notebook from my
desktop even though I can't see anything.

During a test run, when my Desktop screen was black, I logged back onto
my notebook and had to restart Windows for something unrelated to RD.
I got a message asking if I wanted to restart because other users were
logged into this machine.

So I am connected. I just can't see anything.

 
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steetwolf
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      10th Oct 2005
Sorry to keep replying to myself.

Tried connecting to/from another Desktop PC in my house and RC worked
fine. This PC is wired. All PC's I tested go through my WRT54G
router.

 
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Sooner Al [MVP]
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      10th Oct 2005
Well that certainly points to something on the other RDP client... Weird
issue so the only thing I can suggest is...

1. Do you run some sort of anti-virus, anti-Trojan or firewall software that
may be causing this issue?
2. Is this an upgraded machine? If so its possible something in the upgrade
went wrong.

Beyond suggesting a repair install I really have no idea what the issue
might be...

--

Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the mutual
benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...


"steetwolf" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Sorry to keep replying to myself.
>
> Tried connecting to/from another Desktop PC in my house and RC worked
> fine. This PC is wired. All PC's I tested go through my WRT54G
> router.
>



 
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=?Utf-8?B?QUtNZWRpYQ==?=
Guest
Posts: n/a
 
      10th Oct 2005
I agree. It seems that I am logged in as well though I also only see the
black screen. I have EZ Antivirus running and also have MS's anti spyware
beta running though I've tried disabling them to no avail. I have also
connected via RDC to a Toshiba laptop running XP Pro with SP2 from the same
Mac RDC client, so I'm wondering if it has something to do with the fact that
the Dell Inspiron 8500 is wide screen laptop with a non-standard resolution
of 1280 x 800 -- someone stated that screen resolution could affect RDC's
performance, though just a guess...

More insight on this and also on how to troubleshoot the problem would be
appreciated.

Thanks!

"Sooner Al [MVP]" wrote:

> Well that certainly points to something on the other RDP client... Weird
> issue so the only thing I can suggest is...
>
> 1. Do you run some sort of anti-virus, anti-Trojan or firewall software that
> may be causing this issue?
> 2. Is this an upgraded machine? If so its possible something in the upgrade
> went wrong.
>
> Beyond suggesting a repair install I really have no idea what the issue
> might be...
>
> --
>
> Al Jarvi (MS-MVP Windows Networking)
>
> Please post *ALL* questions and replies to the news group for the mutual
> benefit of all of us...
> The MS-MVP Program - http://mvp.support.microsoft.com
> This posting is provided "AS IS" with no warranties, and confers no
> rights...
>
>
> "steetwolf" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > Sorry to keep replying to myself.
> >
> > Tried connecting to/from another Desktop PC in my house and RC worked
> > fine. This PC is wired. All PC's I tested go through my WRT54G
> > router.
> >

>
>
>

 
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steetwolf
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      10th Oct 2005
I tried different resolutions on my notebook, color depths, and also
set the DPI from Large to Normal. Didn't help at all. I really don't
see anything else regarding my notebook's display setup that would
cause this problem. I suppose I could use the default VGA drivers and
see if RD works with this configuration.

I grabbed a copy of RealVNC and that worked just fine both ways. But
why run an extra program when the same feature is built in to the OS?

 
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