First, you don't need to turn off the firewall to install this, and you
shouldn't need to turn off the anti-virus either. For the record, which
firewall/anti-virus are you using?
The problem is certainly privilege related. It appears to be caused by the
Streets and Trips installer launching the Text2Speech installer without
sufficient privileges. How exactly do you launch the Streets and Trips
installer? Do you right-click it and select "Run as administrator?" If so
then it is not launching the Text2Speech installer properly, which would be a
bug.
There are two options for working around the problem. The first is to
temporarily disable User Account Control. The second is to manually install
Text2Speech first before you launch the Streets and Trips installer.
To use the first option, do the following:
1. Open the Control Panel
2. Open User Accounts
3. Click "Turn User Account Control on or off"
4. Accept the elevation prompt
5. Uncheck the "Use User Account Control (UAC) to help protect your
computer" check box and click OK
6. Log off and back on
7. Install Streets and Trips
8. Repeat steps 1-5 but check the box to turn on UAC again.
The other option is to install the Text2Speech engine manually before
launching the Streets and Trips installer. I apologize that I don't know
where that installer is, but it should be on the DVD somewhere. Find it and
then right-click it and select "Run as an administrator." Once it is
installed the Streets and Trips installer *should* find it and not try to
install it.
---
Your question may already be answered in Windows Vista Security:
http://www.amazon.com/gp/product/047...otectyourwi-20
"Barbara" wrote:
> Hello, all.
>
> I just bought a new laptop running on Vista. This is my first experience
> with Vista. I created only one username and it was an Administrator-level
> user. I also bought MS S&T 2008 (the basic version, w/o GPS) earlier this
> week. This was my first experience with a DVD-based S&T. My previous S&T
> experiences were limited to CD-based edition, i.e. 2006 and before.
>
> I have had no luck installing S&T 2008, and some helpful posters on the
> Microsoft S&T forum suggested that I post here and on the general Vista
> forum for help.
>
> Whenever I try to run setup_ST.exe, as an administrator, and after turning
> off my firewalls and anti-virus programs, the setup program would begin to
> run, and I would see something about text-to-speech having to be installed
> first. Then, after one or two windows appearing and disappearing quickly, I
> would get the same error message that one of the prerequisite components
> failed to install and that setup would now exit.
>
> When I went to the Windows event log, I would find an error message like
> this:
>
> Product: TTS Wrapper -- Error 1303. The installer has insufficient
> privileges to access this directory: C:\Program Files\Common
> Files\SpeechEngines\Microsoft\TTS20\1033. The installation cannot continue.
> Log on as administrator or contact your system administrator.
>
> and
>
> + System
>
> - Provider
>
> [ Name] MsiInstaller
>
> - EventID 11303
>
> [ Qualifiers] 0
>
> Level 2
>
> Task 0
>
> Keywords 0x80000000000000
>
> - TimeCreated
>
> [ SystemTime] 2007-09-05T01:10:59.000Z
>
> EventRecordID 2
>
> Channel Application
>
> Computer DoubleChicken
>
> - Security
>
> [ UserID] S-1-5-21-3902239006-87774349-106280843-1000
>
>
> - EventData
>
> Product: TTS Wrapper -- Error 1303. The installer has insufficient
> privileges to access this directory: C:\Program Files\Common
> Files\SpeechEngines\Microsoft\TTS20\1033. The installation cannot continue.
> Log on as administrator or contact your system administrator.
> (NULL)
> (NULL)
> (NULL)
> (NULL)
>
>
> 7B39374430433041312D374536342D344230352D413245452D3631443243453233463135347D
>
>
> --------------------------------------------------------------------------------
>
> Binary data:
>
>
> In Words
>
> 0000: 4437397B 41304330 45372D31 342D3436
> 0008: 2D353042 45453241 4431362D 32454332
> 0010: 35314633 7D34
>
>
> In Bytes
>
> 0000: 7B 39 37 44 30 43 30 41 {97D0C0A
> 0008: 31 2D 37 45 36 34 2D 34 1-7E64-4
> 0010: 42 30 35 2D 41 32 45 45 B05-A2EE
> 0018: 2D 36 31 44 32 43 45 32 -61D2CE2
> 0020: 33 46 31 35 34 7D 3F154}
>
>
> I kept trying to research Error 1303 and Vista online, and found something
> from a Quickbooks page. Since that page outlined steps to change the
> security/permissions under Program/common files, I tried to follow those
> step to give full control to everyone, including administrators, before
> running setup_ST.exe again. I still got the same error message on screen --
> that setup had to exit because one of the prerequisite components had failed
> to install. However, there was now a different error in the Windows event
> log -- Error 1304 instead or 1303:
>
> - System
>
> - Provider
>
> [ Name] MsiInstaller
>
> - EventID 11304
>
> [ Qualifiers] 0
>
> Level 2
>
> Task 0
>
> Keywords 0x80000000000000
>
> - TimeCreated
>
> [ SystemTime] 2007-09-05T02:36:25.000Z
>
> EventRecordID 38
>
> Channel Application
>
> Computer DoubleChicken
>
> - Security
>
> [ UserID] S-1-5-21-3902239006-87774349-106280843-1000
>
>
> - EventData
>
> Product: TTS Wrapper -- Error 1304. Error writing to file: C:\Program
> Files\Common Files\SpeechEngines\Microsoft\TTS20\1033\enu-dsk\M1033DSK.WIH.
> Verify that you have access to that directory.
> (NULL)
> (NULL)
> (NULL)
> (NULL)
>
>
> 7B39374430433041312D374536342D344230352D413245452D3631443243453233463135347D
>
>
> --------------------------------------------------------------------------------
>
> Binary data:
>
>
> In Words
>
> 0000: 4437397B 41304330 45372D31 342D3436
> 0008: 2D353042 45453241 4431362D 32454332
> 0010: 35314633 7D34
>
>
> In Bytes
>
> 0000: 7B 39 37 44 30 43 30 41 {97D0C0A
> 0008: 31 2D 37 45 36 34 2D 34 1-7E64-4
> 0010: 42 30 35 2D 41 32 45 45 B05-A2EE
> 0018: 2D 36 31 44 32 43 45 32 -61D2CE2
> 0020: 33 46 31 35 34 7D 3F154}
>
>
> What can I do? Help, please?
>
> Thanks in advance.
>
>
>
>
> Barbara
>
>
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