I installed NAV2004 (running W98SE) 2 weeks ago and everything seemed fine,
till the update of 13th June. Now, it seems to be hanging and is preventing
any program from using the cable modem (when I check what programs are
running CFGWIZ and SBSERV are both there).
I can only get online at all by totally disabling NAV.

Symantec Support Asst. says the registry keys are missing or damaged and
that I need to reinstall NAV. I don't see how this can have happened - Live
Update has been running daily with no problems, there have been no other
problems and I certainly have not been trying to edit the registry.

Don't want to have reinstall, except as a last resort - has this happened to
anyone else ? Or does anyone have any ideas.

TIA

Jude

"Jude" <(E-Mail Removed)> wrote in message
news:lqWzc.68$(E-Mail Removed)...
> I installed NAV2004 (running W98SE) 2 weeks ago and
everything seemed fine,
> till the update of 13th June. Now, it seems to be hanging
and is preventing
> any program from using the cable modem (when I check what
programs are
> running CFGWIZ and SBSERV are both there).
> I can only get online at all by totally disabling NAV.
>
> Symantec Support Asst. says the registry keys are missing
or damaged and
> that I need to reinstall NAV. I don't see how this can
have happened - Live
> Update has been running daily with no problems, there have
been no other
> problems and I certainly have not been trying to edit the
registry.
>
> Don't want to have reinstall, except as a last resort -
has this happened to
> anyone else ? Or does anyone have any ideas.
>
> TIA
>
> Jude
>
>
What's so bad about reinstalling NAV? Seems like an easy
answer to me, esp if you need to fix reg entries.
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