I am running a Pentium III 800 with Win 2000. I tried to
install Office 2000 using the autorun but I get an error
message that says "msiexec.exe has caused an error..." My
system then freezes and I have to turn it off manually.
If you have any suggestions please drop me an email and
let me know.
Thanks
Kyle

--------------------
From: "Kyle" <(E-Mail Removed)>
Subject: msiexec.exe error message
Date: Wed, 14 Apr 2004 06:49:51 -0700
Newsgroups: microsoft.public.win2000.msi

I am running a Pentium III 800 with Win 2000. I tried to
install Office 2000 using the autorun but I get an error
message that says "msiexec.exe has caused an error..." My
system then freezes and I have to turn it off manually.
If you have any suggestions please drop me an email and
let me know.
Thanks
Kyle
-----

Kyle,

What Service Pack are you running on Windows 2000? I ask because Service Packs after starting with 3 update Windows
Installer to version 2.

The error you listed normally indicates an entry is written into the Dr Watson log (drwtsn32.log) and some times a User
dump (user.dmp) is created for the failure. If you have these there may be some useful information in them, if you are
comfortable debugging a dump file.

You could try unregistering and reregistering Windows Installer with the below commands to see what happens.

msiexec.exe /unregister

msiexec.exe /regserver

Bill Peele
Microsoft Enterprise Support

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