It helps a lot if you can quote the exact message because it makes searching
much easier. Symantec recommends using the msi clean up utility, if this
message is the one you really mean:
http://service1.symantec.com/SUPPORT...03092915164136
--
Phil Wilson [MVP Windows Installer]
----
"Bernie McArdle" <(E-Mail Removed)> wrote in message
news:901c01c43309$b9065a20$(E-Mail Removed)...
> Hi, my trouble is that when installing Norton Internet
> Security 2004, I get the message "need to run MSI through
> set up"
>
> Ihave spent much time with "Symantec Help" who have
> instructed me to uninstall ALL norton products and clear
> registeries.
>
> Have run & installed All available Updates and Patches for
> 2000 Pro.
>
> Have renamed msiexec.exe in folder system32 to avoid this
> application. Downloaded and installed new MSI App from
> Microsoft.
>
> Still get the windows error message - "need to run msi
> through setup" which suggests that the MSI is corrupt or
> there is a conflict with Norton.
>
> Cheers