Since downloading MS Antispyware for XP I get this error message when trying
to sign in to my hotmail account -- "Your Web browser options are currently
set to disable cookies. To use .NET Passport, you must enable cookies".

Third party cookies have been checked allowed in IE so I can access my
hotmail account. Is there somewhere else I need to look to allow these
cookies?

In an earlier posting I was advised to "View the privacy report when at
hotmail to see if IE blocked the cookies. You can allow them by clicking on
the site name in the list."

If this means while in my hotmail account, I can't get in because of this
problem. OR - If it means when at the sign-in for hotmail, how do I access
the privacy report from there? OR - If it means in Internet Options for IE,
then the site address is not blocked there.

More advise is appreciated.

Thanks - Novice

I am getting this same message for my hotmail account but I haven't
downloaded antispyware. I have two hotmail accounts - one free and one paid
- and the problem only occurs with the one I pay for (weird, eh?). I have
emailed hotmail to see what they suggest, but in the meantime, I can access
the account via Messenger - I sign on, and then open new messages through
Msgr and the website opens no problem and I can navigate as usual.
Good luck,
Lisa

"Novice User" wrote:

> Since downloading MS Antispyware for XP I get this error message when trying
> to sign in to my hotmail account -- "Your Web browser options are currently
> set to disable cookies. To use .NET Passport, you must enable cookies".
>
> Third party cookies have been checked allowed in IE so I can access my
> hotmail account. Is there somewhere else I need to look to allow these
> cookies?
>
> In an earlier posting I was advised to "View the privacy report when at
> hotmail to see if IE blocked the cookies. You can allow them by clicking on
> the site name in the list."
>
> If this means while in my hotmail account, I can't get in because of this
> problem. OR - If it means when at the sign-in for hotmail, how do I access
> the privacy report from there? OR - If it means in Internet Options for IE,
> then the site address is not blocked there.
>
> More advise is appreciated.
>
> Thanks - Novice

Ok - here's what hotmail sent to me. I tried it all and the only thing that
worked was to "accept all cookies" which is not a great option for me. The
weird thing is that it's intermittent - sometimes I can get into hotmail no
problem, and other times I can't access either my paid or free account. But
good luck with your issue! (I can still access my account via Messenger or
Outlook though - go figure...)

***************************

Hello Lisa,

Thank you for writing. Your message has been forwarded to us, Microsoft .NET
Passport Technical Support.

We apologize for the delay in answering your mail. We normally respond
within one business day, but we have received an unusually large number of
messages recently. We appreciate your patience as we handle every customer
request as quickly as possible.

My name is Jake and based on your e-mail message, you have been prompted
that you should enable cookies when you sign-in to your e-mail account. Also,
you have set your system to allow it. In addition, you are able to access
other MSN Hotmail accounts. I understand how frustrating this can be for you,
and I am here to provide the assistance you need today.

Lisa, I appreciate the information you have provided. Please be informed
that cookies should be enabled when accessing your .NET Passport account.
Our Technical Support Team has simulated the problem you are having and in
order to resolve this issue I need you to follow the instructions which I
have provided below:

1.) Download the latest version of Internet Explorer. You may download the
latest version of Microsoft Internet Explorer at:

http://www.microsoft.com/windows/ie/...ad/default.asp

2.) Reconfigure your Browser to the default settings:

A. In Internet Explorer, select Internet Options from the Tools menu.

B. On the Security tab click on the button labeled "Default Level".

C. On the Privacy tab click on the button labeled "Default".

D. On the Advanced tab click on the button labeled "Restore Defaults".

E. For best results disable any firewall software you may be using that
could interfere with your login

3.) Enable cookies and add http://www.passport.net/ to the list of sites to
accept cookies in Microsoft Internet Explorer 6.x:

A. In Internet Explorer, on the "Tools" menu, click "Internet Options."

B. Open the "Privacy" tab.

C. Using the slider, select the security zone "Always Accept Cookies".

-or-

D. Click the "Advanced" button. If "Override Automatic Cookie Handling" is
selected, confirm that your system will accept both first party and third
party cookies.

D.1 Click "OK".

D.2 Click EDIT

D.3 Type http://www.passport.net/ in the "Address of Web Site"

D.4 Click Allow, and passport.net will be added in the list of domains that
will allow cookies to be accepted

D.5 Click "OK"

D.6 Click "Apply"

If the steps I have enumerated above did not work, please move on to the
following procedure.

1. Delete the contents of your Temporary Internet Files folder while the
cookie acceptance feature of your browser is disabled. Then enable the cookie
acceptance feature and try to sign in again.

2. Log-out from the web site you are trying to access and then log-in again.
If this procedure does not work, please try the next procedure.

3. Log-in from a different Passport site and then proceed to the web site
that you are trying to access while you're logged in.

4. Lower Security Settings.

5. Check Your Windows Time/Date Setting:

A. Double click on the date/time at the lower right corner of your monitor.

B. Update/edit your time zone, date and time accordingly.

Thank you for the time you took in writing to us about this matter and I am
glad that I was able to attend to your concern.

If you have any other question in mind, please feel free to write back to
us. We, the .NET Passport team, will be much more than willing to provide you
with all the help you need.

Sincerely,

Jake
Microsoft .NET Passport Technical Support Representative




"Novice User" wrote:

> Since downloading MS Antispyware for XP I get this error message when trying
> to sign in to my hotmail account -- "Your Web browser options are currently
> set to disable cookies. To use .NET Passport, you must enable cookies".
>
> Third party cookies have been checked allowed in IE so I can access my
> hotmail account. Is there somewhere else I need to look to allow these
> cookies?
>
> In an earlier posting I was advised to "View the privacy report when at
> hotmail to see if IE blocked the cookies. You can allow them by clicking on
> the site name in the list."
>
> If this means while in my hotmail account, I can't get in because of this
> problem. OR - If it means when at the sign-in for hotmail, how do I access
> the privacy report from there? OR - If it means in Internet Options for IE,
> then the site address is not blocked there.
>
> More advise is appreciated.
>
> Thanks - Novice

Ok - I lie. It worked once. Still can't get into hotmail all the time... I've
emailed them back. I'll only write again if I find the real solution! Not a
"back door" of having to go through another *^*%$*^( passport site!!!
Lisa


"Lisa" wrote:

> Ok - here's what hotmail sent to me. I tried it all and the only thing that
> worked was to "accept all cookies" which is not a great option for me. The
> weird thing is that it's intermittent - sometimes I can get into hotmail no
> problem, and other times I can't access either my paid or free account. But
> good luck with your issue! (I can still access my account via Messenger or
> Outlook though - go figure...)
>
> ***************************
>
> Hello Lisa,
>
> Thank you for writing. Your message has been forwarded to us, Microsoft .NET
> Passport Technical Support.
>
> We apologize for the delay in answering your mail. We normally respond
> within one business day, but we have received an unusually large number of
> messages recently. We appreciate your patience as we handle every customer
> request as quickly as possible.
>
> My name is Jake and based on your e-mail message, you have been prompted
> that you should enable cookies when you sign-in to your e-mail account. Also,
> you have set your system to allow it. In addition, you are able to access
> other MSN Hotmail accounts. I understand how frustrating this can be for you,
> and I am here to provide the assistance you need today.
>
> Lisa, I appreciate the information you have provided. Please be informed
> that cookies should be enabled when accessing your .NET Passport account.
> Our Technical Support Team has simulated the problem you are having and in
> order to resolve this issue I need you to follow the instructions which I
> have provided below:
>
> 1.) Download the latest version of Internet Explorer. You may download the
> latest version of Microsoft Internet Explorer at:
>
> http://www.microsoft.com/windows/ie/...ad/default.asp
>
> 2.) Reconfigure your Browser to the default settings:
>
> A. In Internet Explorer, select Internet Options from the Tools menu.
>
> B. On the Security tab click on the button labeled "Default Level".
>
> C. On the Privacy tab click on the button labeled "Default".
>
> D. On the Advanced tab click on the button labeled "Restore Defaults".
>
> E. For best results disable any firewall software you may be using that
> could interfere with your login
>
> 3.) Enable cookies and add http://www.passport.net/ to the list of sites to
> accept cookies in Microsoft Internet Explorer 6.x:
>
> A. In Internet Explorer, on the "Tools" menu, click "Internet Options."
>
> B. Open the "Privacy" tab.
>
> C. Using the slider, select the security zone "Always Accept Cookies".
>
> -or-
>
> D. Click the "Advanced" button. If "Override Automatic Cookie Handling" is
> selected, confirm that your system will accept both first party and third
> party cookies.
>
> D.1 Click "OK".
>
> D.2 Click EDIT
>
> D.3 Type http://www.passport.net/ in the "Address of Web Site"
>
> D.4 Click Allow, and passport.net will be added in the list of domains that
> will allow cookies to be accepted
>
> D.5 Click "OK"
>
> D.6 Click "Apply"
>
> If the steps I have enumerated above did not work, please move on to the
> following procedure.
>
> 1. Delete the contents of your Temporary Internet Files folder while the
> cookie acceptance feature of your browser is disabled. Then enable the cookie
> acceptance feature and try to sign in again.
>
> 2. Log-out from the web site you are trying to access and then log-in again.
> If this procedure does not work, please try the next procedure.
>
> 3. Log-in from a different Passport site and then proceed to the web site
> that you are trying to access while you're logged in.
>
> 4. Lower Security Settings.
>
> 5. Check Your Windows Time/Date Setting:
>
> A. Double click on the date/time at the lower right corner of your monitor.
>
> B. Update/edit your time zone, date and time accordingly.
>
> Thank you for the time you took in writing to us about this matter and I am
> glad that I was able to attend to your concern.
>
> If you have any other question in mind, please feel free to write back to
> us. We, the .NET Passport team, will be much more than willing to provide you
> with all the help you need.
>
> Sincerely,
>
> Jake
> Microsoft .NET Passport Technical Support Representative
>
>
>
>
> "Novice User" wrote:
>
> > Since downloading MS Antispyware for XP I get this error message when trying
> > to sign in to my hotmail account -- "Your Web browser options are currently
> > set to disable cookies. To use .NET Passport, you must enable cookies".
> >
> > Third party cookies have been checked allowed in IE so I can access my
> > hotmail account. Is there somewhere else I need to look to allow these
> > cookies?
> >
> > In an earlier posting I was advised to "View the privacy report when at
> > hotmail to see if IE blocked the cookies. You can allow them by clicking on
> > the site name in the list."
> >
> > If this means while in my hotmail account, I can't get in because of this
> > problem. OR - If it means when at the sign-in for hotmail, how do I access
> > the privacy report from there? OR - If it means in Internet Options for IE,
> > then the site address is not blocked there.
> >
> > More advise is appreciated.
> >
> > Thanks - Novice

They didn't mention the one thing that'll prolly work best for you:

IE Tools > Options > Privacy > Sites > type in

hotmail.com
msn.com
passport.net

and Allow Cookies for each domain, in turn.

Suggest disabling any firewall until cookies are working correctly. Make
certain your time, date, and time *zone* settings are all correct.

Managing Cookies
http://support.microsoft.com/?kbid=283185
http://inetexplorer.mvps.org/answers.htm#cookies

Web Site Reports That You Must Enable Cookies
http://support.microsoft.com/?kbid=299331

Error Message: Not Accepting Cookies
http://support.microsoft.com/?kbid=175662

Error Message: Your Web Browser Options Are Currently Set to Disable
Cookies...
(covers re-setting time via command line prompt)
http://support.microsoft.com/?kbid=814141

Treat Hotmail and .NET Passport as Secure Sites:

Troubleshooting Secure Sites (WinXP/IE6 SP1)
http://support.microsoft.com/default...b;en-us;813444
http://inetexplorer.mvps.org/answers2.htm#secure_sites

Troubleshooting Secure Site (WinXP/IE6 SP2)
http://support.microsoft.com/default...b;en-us;870700
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security



Lisa wrote:
> Ok - here's what hotmail sent to me. I tried it all and the only thing
> that worked was to "accept all cookies" which is not a great option for
> me. The weird thing is that it's intermittent - sometimes I can get into
> hotmail no problem, and other times I can't access either my paid or free
> account. But good luck with your issue! (I can still access my account
> via Messenger or Outlook though - go figure...)
>
> ***************************
>
> Hello Lisa,
>
> Thank you for writing. Your message has been forwarded to us, Microsoft
> .NET Passport Technical Support.
>
> We apologize for the delay in answering your mail. We normally respond
> within one business day, but we have received an unusually large number of
> messages recently. We appreciate your patience as we handle every customer
> request as quickly as possible.
>
> My name is Jake and based on your e-mail message, you have been prompted
> that you should enable cookies when you sign-in to your e-mail account.
> Also, you have set your system to allow it. In addition, you are able to
> access other MSN Hotmail accounts. I understand how frustrating this can
> be for you, and I am here to provide the assistance you need today.
>
> Lisa, I appreciate the information you have provided. Please be informed
> that cookies should be enabled when accessing your .NET Passport account.
> Our Technical Support Team has simulated the problem you are having and in
> order to resolve this issue I need you to follow the instructions which I
> have provided below:
>
> 1.) Download the latest version of Internet Explorer. You may download the
> latest version of Microsoft Internet Explorer at:
>
> http://www.microsoft.com/windows/ie/...ad/default.asp
>
> 2.) Reconfigure your Browser to the default settings:
>
> A. In Internet Explorer, select Internet Options from the Tools menu.
>
> B. On the Security tab click on the button labeled "Default Level".
>
> C. On the Privacy tab click on the button labeled "Default".
>
> D. On the Advanced tab click on the button labeled "Restore Defaults".
>
> E. For best results disable any firewall software you may be using that
> could interfere with your login
>
> 3.) Enable cookies and add http://www.passport.net/ to the list of sites
> to accept cookies in Microsoft Internet Explorer 6.x:
>
> A. In Internet Explorer, on the "Tools" menu, click "Internet Options."
>
> B. Open the "Privacy" tab.
>
> C. Using the slider, select the security zone "Always Accept Cookies".
>
> -or-
>
> D. Click the "Advanced" button. If "Override Automatic Cookie Handling" is
> selected, confirm that your system will accept both first party and third
> party cookies.
>
> D.1 Click "OK".
>
> D.2 Click EDIT
>
> D.3 Type http://www.passport.net/ in the "Address of Web Site"
>
> D.4 Click Allow, and passport.net will be added in the list of domains
> that will allow cookies to be accepted
>
> D.5 Click "OK"
>
> D.6 Click "Apply"
>
> If the steps I have enumerated above did not work, please move on to the
> following procedure.
>
> 1. Delete the contents of your Temporary Internet Files folder while the
> cookie acceptance feature of your browser is disabled. Then enable the
> cookie acceptance feature and try to sign in again.
>
> 2. Log-out from the web site you are trying to access and then log-in
> again. If this procedure does not work, please try the next procedure.
>
> 3. Log-in from a different Passport site and then proceed to the web site
> that you are trying to access while you're logged in.
>
> 4. Lower Security Settings.
>
> 5. Check Your Windows Time/Date Setting:
>
> A. Double click on the date/time at the lower right corner of your
> monitor.
>
> B. Update/edit your time zone, date and time accordingly.
>
> Thank you for the time you took in writing to us about this matter and I
> am glad that I was able to attend to your concern.
>
> If you have any other question in mind, please feel free to write back to
> us. We, the .NET Passport team, will be much more than willing to provide
> you with all the help you need.

Thanks - this is great. I have allowed all cookies on passport, but not the
others...

And this doesn't really matter but out of sheer curiosity, why does it
matter if the time zone etc are properly set? (They are, but just
wondering...)

Lisa


"PA Bear" wrote:

> They didn't mention the one thing that'll prolly work best for you:
>
> IE Tools > Options > Privacy > Sites > type in
>
> hotmail.com
> msn.com
> passport.net
>
> and Allow Cookies for each domain, in turn.
>
> Suggest disabling any firewall until cookies are working correctly. Make
> certain your time, date, and time *zone* settings are all correct.
>
> Managing Cookies
> http://support.microsoft.com/?kbid=283185
> http://inetexplorer.mvps.org/answers.htm#cookies
>
> Web Site Reports That You Must Enable Cookies
> http://support.microsoft.com/?kbid=299331
>
> Error Message: Not Accepting Cookies
> http://support.microsoft.com/?kbid=175662
>
> Error Message: Your Web Browser Options Are Currently Set to Disable
> Cookies...
> (covers re-setting time via command line prompt)
> http://support.microsoft.com/?kbid=814141
>
> Treat Hotmail and .NET Passport as Secure Sites:
>
> Troubleshooting Secure Sites (WinXP/IE6 SP1)
> http://support.microsoft.com/default...b;en-us;813444
> http://inetexplorer.mvps.org/answers2.htm#secure_sites
>
> Troubleshooting Secure Site (WinXP/IE6 SP2)
> http://support.microsoft.com/default...b;en-us;870700
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE) & Security
>
>
>
> Lisa wrote:
> > Ok - here's what hotmail sent to me. I tried it all and the only thing
> > that worked was to "accept all cookies" which is not a great option for
> > me. The weird thing is that it's intermittent - sometimes I can get into
> > hotmail no problem, and other times I can't access either my paid or free
> > account. But good luck with your issue! (I can still access my account
> > via Messenger or Outlook though - go figure...)
> >
> > ***************************
> >
> > Hello Lisa,
> >
> > Thank you for writing. Your message has been forwarded to us, Microsoft
> > .NET Passport Technical Support.
> >
> > We apologize for the delay in answering your mail. We normally respond
> > within one business day, but we have received an unusually large number of
> > messages recently. We appreciate your patience as we handle every customer
> > request as quickly as possible.
> >
> > My name is Jake and based on your e-mail message, you have been prompted
> > that you should enable cookies when you sign-in to your e-mail account.
> > Also, you have set your system to allow it. In addition, you are able to
> > access other MSN Hotmail accounts. I understand how frustrating this can
> > be for you, and I am here to provide the assistance you need today.
> >
> > Lisa, I appreciate the information you have provided. Please be informed
> > that cookies should be enabled when accessing your .NET Passport account.
> > Our Technical Support Team has simulated the problem you are having and in
> > order to resolve this issue I need you to follow the instructions which I
> > have provided below:
> >
> > 1.) Download the latest version of Internet Explorer. You may download the
> > latest version of Microsoft Internet Explorer at:
> >
> > http://www.microsoft.com/windows/ie/...ad/default.asp
> >
> > 2.) Reconfigure your Browser to the default settings:
> >
> > A. In Internet Explorer, select Internet Options from the Tools menu.
> >
> > B. On the Security tab click on the button labeled "Default Level".
> >
> > C. On the Privacy tab click on the button labeled "Default".
> >
> > D. On the Advanced tab click on the button labeled "Restore Defaults".
> >
> > E. For best results disable any firewall software you may be using that
> > could interfere with your login
> >
> > 3.) Enable cookies and add http://www.passport.net/ to the list of sites
> > to accept cookies in Microsoft Internet Explorer 6.x:
> >
> > A. In Internet Explorer, on the "Tools" menu, click "Internet Options."
> >
> > B. Open the "Privacy" tab.
> >
> > C. Using the slider, select the security zone "Always Accept Cookies".
> >
> > -or-
> >
> > D. Click the "Advanced" button. If "Override Automatic Cookie Handling" is
> > selected, confirm that your system will accept both first party and third
> > party cookies.
> >
> > D.1 Click "OK".
> >
> > D.2 Click EDIT
> >
> > D.3 Type http://www.passport.net/ in the "Address of Web Site"
> >
> > D.4 Click Allow, and passport.net will be added in the list of domains
> > that will allow cookies to be accepted
> >
> > D.5 Click "OK"
> >
> > D.6 Click "Apply"
> >
> > If the steps I have enumerated above did not work, please move on to the
> > following procedure.
> >
> > 1. Delete the contents of your Temporary Internet Files folder while the
> > cookie acceptance feature of your browser is disabled. Then enable the
> > cookie acceptance feature and try to sign in again.
> >
> > 2. Log-out from the web site you are trying to access and then log-in
> > again. If this procedure does not work, please try the next procedure.
> >
> > 3. Log-in from a different Passport site and then proceed to the web site
> > that you are trying to access while you're logged in.
> >
> > 4. Lower Security Settings.
> >
> > 5. Check Your Windows Time/Date Setting:
> >
> > A. Double click on the date/time at the lower right corner of your
> > monitor.
> >
> > B. Update/edit your time zone, date and time accordingly.
> >
> > Thank you for the time you took in writing to us about this matter and I
> > am glad that I was able to attend to your concern.
> >
> > If you have any other question in mind, please feel free to write back to
> > us. We, the .NET Passport team, will be much more than willing to provide
> > you with all the help you need.
>
>

Example: You go to sign in at .NET Passport/Hotmail at 1300 UTC on 02 May-05
| Your time zone is incorrect and your cookie says you last sign-in at 1500
UTC on 02 May-05 | It's not possible that you last signed-in 2 hours later
than it is now | The server figures you must be a hacker and...
--
~PA Bear


Lisa wrote:
> Thanks - this is great. I have allowed all cookies on passport, but not
> the others...
>
> And this doesn't really matter but out of sheer curiosity, why does it
> matter if the time zone etc are properly set? (They are, but just
> wondering...)
>
> Lisa
>
>
> "PA Bear" wrote:
>
> > They didn't mention the one thing that'll prolly work best for you:
> >
> > IE Tools > Options > Privacy > Sites > type in
> >
> > hotmail.com
> > msn.com
> > passport.net
> >
> > and Allow Cookies for each domain, in turn.
> >
> > Suggest disabling any firewall until cookies are working correctly.
> > Make certain your time, date, and time *zone* settings are all correct.
> >
> > Managing Cookies
> > http://support.microsoft.com/?kbid=283185
> > http://inetexplorer.mvps.org/answers.htm#cookies
> >
> > Web Site Reports That You Must Enable Cookies
> > http://support.microsoft.com/?kbid=299331
> >
> > Error Message: Not Accepting Cookies
> > http://support.microsoft.com/?kbid=175662
> >
> > Error Message: Your Web Browser Options Are Currently Set to Disable
> > Cookies...
> > (covers re-setting time via command line prompt)
> > http://support.microsoft.com/?kbid=814141
> >
> > Treat Hotmail and .NET Passport as Secure Sites:
> >
> > Troubleshooting Secure Sites (WinXP/IE6 SP1)
> > http://support.microsoft.com/default...b;en-us;813444
> > http://inetexplorer.mvps.org/answers2.htm#secure_sites
> >
> > Troubleshooting Secure Site (WinXP/IE6 SP2)
> > http://support.microsoft.com/default...b;en-us;870700
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-Windows (IE/OE) & Security
> >
> >
> >
> > Lisa wrote:
> > > Ok - here's what hotmail sent to me. I tried it all and the only thing
> > > that worked was to "accept all cookies" which is not a great option
> > > for me. The weird thing is that it's intermittent - sometimes I can
> > > get into hotmail no problem, and other times I can't access either my
> > > paid or free account. But good luck with your issue! (I can still
> > > access my account via Messenger or Outlook though - go figure...)
> > >
> > > ***************************
> > >
> > > Hello Lisa,
> > >
> > > Thank you for writing. Your message has been forwarded to us,
> > > Microsoft .NET Passport Technical Support.
> > >
> > > We apologize for the delay in answering your mail. We normally respond
> > > within one business day, but we have received an unusually large
> > > number of messages recently. We appreciate your patience as we handle
> > > every customer request as quickly as possible.
> > >
> > > My name is Jake and based on your e-mail message, you have been
> > > prompted that you should enable cookies when you sign-in to your
> > > e-mail account. Also, you have set your system to allow it. In
> > > addition, you are able to access other MSN Hotmail accounts. I
> > > understand how frustrating this can be for you, and I am here to
> > > provide the assistance you need today.
> > >
> > > Lisa, I appreciate the information you have provided. Please be
> > > informed that cookies should be enabled when accessing your .NET
> > > Passport account. Our Technical Support Team has simulated the
> > > problem you are having and in order to resolve this issue I need you
> > > to follow the instructions which I have provided below:
> > >
> > > 1.) Download the latest version of Internet Explorer. You may
> > > download the latest version of Microsoft Internet Explorer at:
> > >
> > > http://www.microsoft.com/windows/ie/...ad/default.asp
> > >
> > > 2.) Reconfigure your Browser to the default settings:
> > >
> > > A. In Internet Explorer, select Internet Options from the Tools menu.
> > >
> > > B. On the Security tab click on the button labeled "Default Level".
> > >
> > > C. On the Privacy tab click on the button labeled "Default".
> > >
> > > D. On the Advanced tab click on the button labeled "Restore Defaults".
> > >
> > > E. For best results disable any firewall software you may be using
> > > that could interfere with your login
> > >
> > > 3.) Enable cookies and add http://www.passport.net/ to the list of
> > > sites to accept cookies in Microsoft Internet Explorer 6.x:
> > >
> > > A. In Internet Explorer, on the "Tools" menu, click "Internet
> > > Options."
> > >
> > > B. Open the "Privacy" tab.
> > >
> > > C. Using the slider, select the security zone "Always Accept Cookies".
> > >
> > > -or-
> > >
> > > D. Click the "Advanced" button. If "Override Automatic Cookie
> > > Handling" is selected, confirm that your system will accept both
> > > first party and third party cookies.
> > >
> > > D.1 Click "OK".
> > >
> > > D.2 Click EDIT
> > >
> > > D.3 Type http://www.passport.net/ in the "Address of Web Site"
> > >
> > > D.4 Click Allow, and passport.net will be added in the list of domains
> > > that will allow cookies to be accepted
> > >
> > > D.5 Click "OK"
> > >
> > > D.6 Click "Apply"
> > >
> > > If the steps I have enumerated above did not work, please move on to
> > > the following procedure.
> > >
> > > 1. Delete the contents of your Temporary Internet Files folder while
> > > the cookie acceptance feature of your browser is disabled. Then
> > > enable the cookie acceptance feature and try to sign in again.
> > >
> > > 2. Log-out from the web site you are trying to access and then log-in
> > > again. If this procedure does not work, please try the next procedure.
> > >
> > > 3. Log-in from a different Passport site and then proceed to the web
> > > site that you are trying to access while you're logged in.
> > >
> > > 4. Lower Security Settings.
> > >
> > > 5. Check Your Windows Time/Date Setting:
> > >
> > > A. Double click on the date/time at the lower right corner of your
> > > monitor.
> > >
> > > B. Update/edit your time zone, date and time accordingly.
> > >
> > > Thank you for the time you took in writing to us about this matter
> > > and I am glad that I was able to attend to your concern.
> > >
> > > If you have any other question in mind, please feel free to write
> > > back to us. We, the .NET Passport team, will be much more than
> > > willing to provide you with all the help you need.