I'm recently purchased a new pc for my mother and we are have a hard time
with email account setup in windows vista-mail.
I know I am using the correct stmp and pop information; yet, I continue to
get the same message:

The connection to the server has failed. Account: 'pop.gmail.com',
Server: 'pop.gmail.com', Protocol: POP3, Port: 995,
Secure (SSL): Yes, Socket Error: 10061, Error Number: 0x800CCC0E

Can anyone out there offer any suggestions.

Thanks in advance

Cheers

Your settings look good.
Which antivirus are you using?

Gary VanderMolen


"Lauralee " <(E-Mail Removed)> wrote in message news:OtwwDhX$(E-Mail Removed)...
> I'm recently purchased a new pc for my mother and we are have a hard time with email account setup in windows vista-mail.
> I know I am using the correct stmp and pop information; yet, I continue to get the same message:
>
> The connection to the server has failed. Account: 'pop.gmail.com', Server: 'pop.gmail.com', Protocol: POP3, Port: 995, Secure
> (SSL): Yes, Socket Error: 10061, Error Number: 0x800CCC0E
>
> Can anyone out there offer any suggestions.
>
> Thanks in advance
>
> Cheers

"Lauralee " <(E-Mail Removed)> wrote in message
news:OtwwDhX$(E-Mail Removed)...
> I'm recently purchased a new pc for my mother and we are have a hard time
> with email account setup in windows vista-mail.
> I know I am using the correct stmp and pop information; yet, I continue to
> get the same message:
>
> The connection to the server has failed. Account: 'pop.gmail.com',
> Server: 'pop.gmail.com', Protocol: POP3, Port: 995, Secure (SSL):
> Yes, Socket Error: 10061, Error Number: 0x800CCC0E
>
> Can anyone out there offer any suggestions.
>
> Thanks in advance
>
> Cheers

gmail's POP3 uses port 995 I think.
Tools | Accounts | Properties | Advanced

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

I know that the gmail server does not use SSL -
"(SSL): Yes" is the reason the server is rejecting the connection.

"Gary VanderMolen" <(E-Mail Removed)> wrote in message
news:ugezmvX$(E-Mail Removed)...
> Your settings look good.
> Which antivirus are you using?
>
> Gary VanderMolen
>
>
> "Lauralee " <(E-Mail Removed)> wrote in message
> news:OtwwDhX$(E-Mail Removed)...
>> I'm recently purchased a new pc for my mother and we are have a hard time with email
>> account setup in windows vista-mail.
>> I know I am using the correct stmp and pop information; yet, I continue to get the same
>> message:
>>
>> The connection to the server has failed. Account: 'pop.gmail.com', Server:
>> 'pop.gmail.com', Protocol: POP3, Port: 995, Secure (SSL): Yes, Socket Error: 10061, Error
>> Number: 0x800CCC0E
>>
>> Can anyone out there offer any suggestions.
>>
>> Thanks in advance
>>
>> Cheers
>
>

Au contraire, it does use SSL:
http://mail.google.com/support/bin/a...y?answer=13276

Gary VanderMolen


"Michael Jennings" <(E-Mail Removed)> wrote in message news:erYtw3X$(E-Mail Removed)...
> I know that the gmail server does not use SSL -
> "(SSL): Yes" is the reason the server is rejecting the connection.
>
> "Gary VanderMolen" <(E-Mail Removed)> wrote in message news:ugezmvX$(E-Mail Removed)...
>> Your settings look good.
>> Which antivirus are you using?
>>
>> Gary VanderMolen
>>
>>
>> "Lauralee " <(E-Mail Removed)> wrote in message news:OtwwDhX$(E-Mail Removed)...
>>> I'm recently purchased a new pc for my mother and we are have a hard time with email account setup in windows vista-mail.
>>> I know I am using the correct stmp and pop information; yet, I continue to get the same message:
>>>
>>> The connection to the server has failed. Account: 'pop.gmail.com', Server: 'pop.gmail.com', Protocol: POP3, Port: 995,
>>> Secure (SSL): Yes, Socket Error: 10061, Error Number: 0x800CCC0E
>>>
>>> Can anyone out there offer any suggestions.
>>>
>>> Thanks in advance
>>>
>>> Cheers
>>
>>
>
>

Tools | Accounts | Mail | highlight pop.gmail.com | "Properties" button
| "Servers" tab | *uncheck* [ ] Log on using Secure Password Authentication.

[x] "My server requires authentication" should be checked, and the "Settings.."
button should be set to "Use same settings as my incoming mail server"

"Lauralee " <(E-Mail Removed)> wrote in message
news:OtwwDhX$(E-Mail Removed)...
> I'm recently purchased a new pc for my mother and we are have a hard time with email
> account setup in windows vista-mail.
> I know I am using the correct stmp and pop information; yet, I continue to get the same
> message:
>
> The connection to the server has failed. Account: 'pop.gmail.com', Server:
> 'pop.gmail.com', Protocol: POP3, Port: 995, Secure (SSL): Yes, Socket Error: 10061,
> Error Number: 0x800CCC0E
>
> Can anyone out there offer any suggestions.
>
> Thanks in advance
>
> Cheers

Scroll down to item number 16 and note that there is no check in
" [ ] Log on using Secure Password Authentication ", which is
the SSL - My server requires authentication, yeah, but not SSL.

"Gary VanderMolen" <(E-Mail Removed)> wrote in message
news:uvnF6DY$(E-Mail Removed)...
> Au contraire, it does use SSL:
> http://mail.google.com/support/bin/a...y?answer=13276
>
> Gary VanderMolen
>
>
> "Michael Jennings" <(E-Mail Removed)> wrote in message
> news:erYtw3X$(E-Mail Removed)...
>> I know that the gmail server does not use SSL -
>> "(SSL): Yes" is the reason the server is rejecting the connection.
>>
>> "Gary VanderMolen" <(E-Mail Removed)> wrote in message
>> news:ugezmvX$(E-Mail Removed)...
>>> Your settings look good.
>>> Which antivirus are you using?
>>>
>>> Gary VanderMolen
>>>
>>>
>>> "Lauralee " <(E-Mail Removed)> wrote in message
>>> news:OtwwDhX$(E-Mail Removed)...
>>>> I'm recently purchased a new pc for my mother and we are have a hard time with email
>>>> account setup in windows vista-mail.
>>>> I know I am using the correct stmp and pop information; yet, I continue to get the same
>>>> message:
>>>>
>>>> The connection to the server has failed. Account: 'pop.gmail.com', Server:
>>>> 'pop.gmail.com', Protocol: POP3, Port: 995, Secure (SSL): Yes, Socket Error: 10061,
>>>> Error Number: 0x800CCC0E
>>>>
>>>> Can anyone out there offer any suggestions.
>>>>
>>>> Thanks in advance
>>>>
>>>> Cheers
>>>
>>>
>>
>>
>

VanderMolen,

thanks for the tip--our email client is working like a dream.

By the way, can I import my Windows live mail account into windows mail
client.


"Lauralee " <(E-Mail Removed)> wrote in message
news:OtwwDhX$(E-Mail Removed)...
> I'm recently purchased a new pc for my mother and we are have a hard time
> with email account setup in windows vista-mail.
> I know I am using the correct stmp and pop information; yet, I continue to
> get the same message:
>
> The connection to the server has failed. Account: 'pop.gmail.com',
> Server: 'pop.gmail.com', Protocol: POP3, Port: 995, Secure (SSL):
> Yes, Socket Error: 10061, Error Number: 0x800CCC0E
>
> Can anyone out there offer any suggestions.
>
> Thanks in advance
>
> Cheers

No, SPA is not the same as SSL.
Note that in OE and WM/WLM those options appear on
different screens.
The SSL option is on the Advanced tab.
The SPA option is on the Servers tab.

Gary VanderMolen


"Michael Jennings" <(E-Mail Removed)> wrote in message news:ejN35HY$(E-Mail Removed)...
> Scroll down to item number 16 and note that there is no check in
> " [ ] Log on using Secure Password Authentication ", which is
> the SSL - My server requires authentication, yeah, but not SSL.
>
> "Gary VanderMolen" <(E-Mail Removed)> wrote in message news:uvnF6DY$(E-Mail Removed)...
>> Au contraire, it does use SSL:
>> http://mail.google.com/support/bin/a...y?answer=13276
>>
>> Gary VanderMolen
>>
>>
>> "Michael Jennings" <(E-Mail Removed)> wrote in message news:erYtw3X$(E-Mail Removed)...
>>> I know that the gmail server does not use SSL -
>>> "(SSL): Yes" is the reason the server is rejecting the connection.
>>>
>>> "Gary VanderMolen" <(E-Mail Removed)> wrote in message news:ugezmvX$(E-Mail Removed)...
>>>> Your settings look good.
>>>> Which antivirus are you using?
>>>>
>>>> Gary VanderMolen
>>>>
>>>>
>>>> "Lauralee " <(E-Mail Removed)> wrote in message news:OtwwDhX$(E-Mail Removed)...
>>>>> I'm recently purchased a new pc for my mother and we are have a hard time with email account setup in windows vista-mail.
>>>>> I know I am using the correct stmp and pop information; yet, I continue to get the same message:
>>>>>
>>>>> The connection to the server has failed. Account: 'pop.gmail.com', Server: 'pop.gmail.com', Protocol: POP3, Port: 995,
>>>>> Secure (SSL): Yes, Socket Error: 10061, Error Number: 0x800CCC0E
>>>>>
>>>>> Can anyone out there offer any suggestions.
>>>>>
>>>>> Thanks in advance
>>>>>
>>>>> Cheers
>>>>
>>>>
>>>
>>>
>>
>
>

The older Windows Mail client was not designed to import from
the newer Windows Live Mail client. What are you trying to
import, account information, emails, or contacts?

Gary VanderMolen


"Lauralee " <(E-Mail Removed)> wrote in message news:eLIQZmY$(E-Mail Removed)...
> VanderMolen,
>
> thanks for the tip--our email client is working like a dream.
>
> By the way, can I import my Windows live mail account into windows mail client.
>
>
> "Lauralee " <(E-Mail Removed)> wrote in message news:OtwwDhX$(E-Mail Removed)...
>> I'm recently purchased a new pc for my mother and we are have a hard time with email account setup in windows vista-mail.
>> I know I am using the correct stmp and pop information; yet, I continue to get the same message:
>>
>> The connection to the server has failed. Account: 'pop.gmail.com', Server: 'pop.gmail.com', Protocol: POP3, Port: 995,
>> Secure (SSL): Yes, Socket Error: 10061, Error Number: 0x800CCC0E
>>
>> Can anyone out there offer any suggestions.
>>
>> Thanks in advance
>>
>> Cheers
>