Hi Duane,
"Duane Arnold" <(E-Mail Removed)> wrote in message
news:Xns9420BFAF14B76darnold92insightbbco@63.240.76.16...
> "Jan Il" <(E-Mail Removed)> wrote in
> news:sZWmb.82449$vj2.43285@fed1read06:
>
> > Hi all - I have been using MailWasher for the past few weeks, and it
> > has been working fine. However, suddenly, yesterday and today, when I
> > shut it down, it gives me the Bums' Rush and just gives me the blue
> > screen. When I shut it down from the Power on/off button, and then
> > restart, when it comes back up I get an error box that says there was
> > a Kernel386 error. I have never seen this before, so I have no idea
> > what it is referring to. I recently installed Mozilla, and it also
> > boots to the blue screen. I did not have any problems like this until
> > after I installed Mozilla a few days ago, but just. I can't get to the
> > Mozilla support, 'cause as soon as I click on support it boots to the
> > blue screen.
> >
> > I am hoping that perhaps someone might be able to shed some light on
> > what might be happening. My RAM, Memory and resources are sufficient
> > to handle the program.
> >
> > Best regards,
> > Jan 
> >
> >
> >
> >
>
> http://www3.sympatico.ca/mikenowo/hi...ors.htm#kern32
>
> Now, I am not saying to do anything here. You just wanted to know about
> the error and possible fix.
>
> I'll just say that a possible upgrade of the O/S over the top of the
> existing install might fix the problem. It won't break anything with
> other programs. I would uninsatll the two applications that are giving
> you the problems and then upgrade over the top. And then reinstall the
> applications. But it could just be that you have installed a old version
> of one of the programs that is not compatible.
>
> I have used the upgrade and reinstall and application method a few times
> over the years to fix a problem. If you have applied SP(s)and I believe
> Hot Fixes you'll have to reinstall them, if O/S upgrade fix is used.
>
> Duane
I really appreciate this information. I must say that I don't /really/
think it is the MW, as it had been working fine since I installed it.
Perhaps you are right that the Mozie I installed was not a good version, as
the problem did not happen with MW until I installed the Mozie 1.2. I tried
the newer version but, I couldn't get it to open without crashing, I tried
the 1.2.
I have uninstalled Mozie for now, but, when I shut down MW I still got the
blue screen. I don't spazzz as much as I used to when I get one of those,
but, shooo...it does still make me take a big gulp, and utter a few Hoollyyy
Cooww's when it pops up out of the...well...blue. <g>
Ya know, I know that the reinstall of the ME is a good way to sort things
out...but, I have such a hard time with so many problems with reinstalling
all the SP's, updates, and patches, that I tarry to do that unless there is
no other recourse. :-)
Thanks again for your time and assistance, I do appreciate it.
Jan