I just cannot send any mail or receive. What's going on. Please help me

Dear Gary,



I checked with RCN and they told me the settings were fine, so I followed
the advice you gave to Chris and Dave. I deleted Norton Anti-virus,
restarted Windows Mail, then recreated the account, typing in POP and SMTP
again.



Thank you!!! Everything is working fine now. Just like magic.



Sab









> Gary Wrote:



> Erols was bought out by RCN a long time ago.
> Are you sure you shouldn't be using the RCN mail settings?

> Gary VanderMolen









"Sab" <(E-Mail Removed)> wrote in message
news:OhCKU7v#(E-Mail Removed)...
> My last computer was Windows 2000 - I missed XP altogether. I feel like a
> cave dweller. The new Windows Vista is so foreign to me.
>
> At first things were fine - sending and receiving for about a month, then
> it suddenly stopped letting me send pictures. About a week later it
> stopped altogether. The Windows Vista Email will not send nor receive. Not
> even junk-mail came in.
>
> I got rid of Norton Antivirus, but - still no improvement.
>
> I sent test messages to myself and they won't even leave the Outbox.
>
> These messages come up every single time I click the SEND-RECEIVE:
>
> "Subject 'What', Account: 'pop.erols.com', Server: 'smtp.erols.com',
> Protocol: SMTP, Server Response: '250 AUTH=PLAIN LOGIN', Port: 25,
> Secure(SSL): Yes, Server Error: 250, Error Number: 0x800CCC7D"
>
> "The connection to the server has failed. Account: 'pop.erols.com',
> Server: 'pop.erols.com', Protocol: POP3, Port: 995, Secure(SSL): Yes,
> Socket Error: 10060, Error Number: 0x800CCC0E"
>
> Can anyone help me with this, or should I go back to my cave?
>
> Sab

"Va Palfi" <(E-Mail Removed)> wrote in message
news:u4F4bVb$(E-Mail Removed)...
>I just cannot send any mail or receive. What's going on. Please help me

What happens when you try?
Please give complete error messages.

--
Frank Saunders, MS-MVP OE/WM
Do not send mail.

"Va Palfi" <(E-Mail Removed)> wrote in message
news:u4F4bVb$(E-Mail Removed)...
> I just cannot send any mail or receive. What's going on. Please help me

We need more information.

--
Cassandra
Life is not measured by the number of breaths you take, but by the moments
that take your breath away.

Thanks for that feedback, and for having some initiative.
It is surprising how many people, even when advised by experts,
won't even try a temporary uninstall of their antivirus.

Gary VanderMolen


"Sab" <(E-Mail Removed)> wrote in message news:eCgL65b$(E-Mail Removed)...
> Dear Gary,
>
>
>
> I checked with RCN and they told me the settings were fine, so I followed the advice you gave to Chris and Dave. I deleted
> Norton Anti-virus, restarted Windows Mail, then recreated the account, typing in POP and SMTP again.
>
>
>
> Thank you!!! Everything is working fine now. Just like magic.
>
>
>
> Sab
>
>
>
>
>
>
>
>
>
>> Gary Wrote:
>
>
>
>> Erols was bought out by RCN a long time ago.
>> Are you sure you shouldn't be using the RCN mail settings?
>
>> Gary VanderMolen
>
>
>
>
>
>
>
>
>
> "Sab" <(E-Mail Removed)> wrote in message
> news:OhCKU7v#(E-Mail Removed)...
>> My last computer was Windows 2000 - I missed XP altogether. I feel like a cave dweller. The new Windows Vista is so foreign to
>> me.
>>
>> At first things were fine - sending and receiving for about a month, then it suddenly stopped letting me send pictures. About a
>> week later it stopped altogether. The Windows Vista Email will not send nor receive. Not even junk-mail came in.
>>
>> I got rid of Norton Antivirus, but - still no improvement.
>>
>> I sent test messages to myself and they won't even leave the Outbox.
>>
>> These messages come up every single time I click the SEND-RECEIVE:
>>
>> "Subject 'What', Account: 'pop.erols.com', Server: 'smtp.erols.com', Protocol: SMTP, Server Response: '250 AUTH=PLAIN LOGIN',
>> Port: 25, Secure(SSL): Yes, Server Error: 250, Error Number: 0x800CCC7D"
>>
>> "The connection to the server has failed. Account: 'pop.erols.com', Server: 'pop.erols.com', Protocol: POP3, Port: 995,
>> Secure(SSL): Yes, Socket Error: 10060, Error Number: 0x800CCC0E"
>>
>> Can anyone help me with this, or should I go back to my cave?
>>
>> Sab
>