Hello AES,
I'm checking my email before bed and thought I'd check my home email
when I noticed your post. Sorry about the late response. A4 documents
shouldn't be a problem for the ScanSnap Mac (fi-5110EOXM). It's common
for the ScanSnap Manager to have letter as the default document size
settings ~ or legal size depending on you're specific scanning needs.
The most likely cause of your symptoms is the scanner's Double-Feed
detection fail-safe. All Fujitsu ADF scanners have at least one system
of components verifying that your documents feed through one at a time.
The ScanSnap Mac uses a mechanical flag sensor located in the center of
the ADF door between the 4 amber feed rollers- (not to mistaken with
your pic roller which feels like a sponge material). The sensor is used
to check the length of each document fed through the scanner and
compares the length with the following document. If a variance of 10mm
- 20mm is detected, AND you have your doublefeed detection enabled,
then the scanner will stop automatically.
Try turning off your double feed detection within the ScanSnap manager
and scan again. If that works, then the thing to remember is that your
double-feed detection is triggering anytime you have a mixed size
batch. (only measurement the scanner uses to detect size is based on
the docuement length- i.e. steps from leading edge to trailing edge)
Give me a call direct if you have any questions... My number at work is
408-746-7096 / cell 408-203-6057. my email address is
(E-Mail Removed)
If I'm in the middle of a big project, I may need to call you back in
the evening or over the weekend if you don't mind~
Thank you,
Danny
AES wrote:
> In article <(E-Mail Removed)>,
> "Danny" <danny-(E-Mail Removed)> wrote:
>
> > I'd be happy to help you out if you'd like. I've recently moved over to
> > the Product Management team at Fujitsu . . .
>
> Risky thing to post on a newsgroup -- you're likely to get other
> questions (like this one) coming back at you!
>
> I attempted to scan an A4 document (which is of course slightly narrower
> and slightly longer than a US letter sized page) into a US letter size
> PDF page by pre-setting the paper size to the Letter Size option,
> realizing that I would lose the bottom 1/2 inch or so of the A4 document
> (which was blank anyway).
>
> When I do this, the ScanSnap software brings up an error dialog box
> saying "Wrong paper size -- must rescan," with apparently no scan data
> stored; and I haven't found a way to get around this.
>
> Why canšt the ScanSnap capture whatever it can capture from the inserted
> and scanned document (in fact, I assume it must actually do so; the
> detected pixels must actually be within the unit's memory at the end of
> the scan); and then just give me just a *warning*, with an option to
> accept either a truncated input or a demagnified input?
>
> The software does seem to be able scan *smaller* documents, like file
> cards or smaller notepad pages, and put these into letter sized output
> PDFs on my HD.
>
> (And by the way, the ScanSnap unit itself should really have some kind
> of indentation or handle in the back to serve as a grip, so that the
> unit can be picked up, from above, _with one hand_.)
>
> (Mac iBook G4, OS 10.3.9, ScanSnap 5110EOXM, ScanSnap Manager Version
> 1.0 L21)
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