I have the following problem:
1. While on-line I drop the connection to the internet but have a local
connection to get to the printers and drives.
2. I am unable to repair the connection.
3. When I re-start the computer to get my connection re-established the
system will not shut down.
4. I have to shutdown the hard way by holding down the power button.
5. When I restart the system gives me the option of launching in safe mode.
I have tried to identilfy the problem with no success.

I have Windows 1 Care and Spybot which I have run. I also have PC Pitstop
and have run scans with it.

Invariably the problem re-appears!!

Does anyone have any ideas.

Thanks

On Tue, 17 Feb 2009 17:01:01 -0800, waynel266
<(E-Mail Removed)> wrote:

>I have the following problem:
>1. While on-line I drop the connection to the internet but have a local
>connection to get to the printers and drives.
>2. I am unable to repair the connection.

That wouldn't resolve the problem after your comment in 1. above.

>3. When I re-start the computer to get my connection re-established the
>system will not shut down.
>4. I have to shutdown the hard way by holding down the power button.
>5. When I restart the system gives me the option of launching in safe mode.
>I have tried to identilfy the problem with no success.

This used to be a much bigger problem with older versions of windows
but thankfully isn't that common with xp. Hardware and software
conflicts are really hard to diagnose particularly from short usenet
posts.

Can you remember what you did just before the problem started? New
hardware or software installation? Have you tried anything like that?


Jim.

=?Utf-8?B?d2F5bmVsMjY2?= <(E-Mail Removed)> wrote
in news:37D5C51F-E672-4B5E-93D9-(E-Mail Removed):

> I have the following problem:
> 1. While on-line I drop the connection to the internet but have a
> local connection to get to the printers and drives.
> 2. I am unable to repair the connection.
> 3. When I re-start the computer to get my connection
> re-established the system will not shut down.
> 4. I have to shutdown the hard way by holding down the power
> button. 5. When I restart the system gives me the option of
> launching in safe mode. I have tried to identilfy the problem with
> no success.
>
> I have Windows 1 Care and Spybot which I have run. I also have PC
> Pitstop and have run scans with it.

I am assuming that your "local connection to printers and drives" are
USB connections.

Do you have this problem in Safe Mode w/ networking?

If not, it is probably caused by one of the lesser-essential programs
that launch with a normal start. Try using "msconfig" to narrow down
which program or service is affecting this problem.

"How to troubleshoot configuration errors by using the System
Configuration utility in Windows XP"
<http://support.microsoft.com/kb/310560>

HTH,
John

Hi
What your Internet source is, and how the Network is configured?
This might help in checking the general status of the Network configuration
http://www.ezlan.net/debug.html
Jack (MS, MVP-Networking)

"waynel266" <(E-Mail Removed)> wrote in message
news:37D5C51F-E672-4B5E-93D9-(E-Mail Removed)...
>I have the following problem:
> 1. While on-line I drop the connection to the internet but have a local
> connection to get to the printers and drives.
> 2. I am unable to repair the connection.
> 3. When I re-start the computer to get my connection re-established the
> system will not shut down.
> 4. I have to shutdown the hard way by holding down the power button.
> 5. When I restart the system gives me the option of launching in safe
> mode.
> I have tried to identilfy the problem with no success.
>
> I have Windows 1 Care and Spybot which I have run. I also have PC Pitstop
> and have run scans with it.
>
> Invariably the problem re-appears!!
>
> Does anyone have any ideas.
>
> Thanks
>
>