Hi Niendertal;
It's important in this situation to attempt removal with the latest definition
updates, in Safe boot mode, using a full deep scan before reporting the problem.
Getting to Safe mode:
http://service1.symantec.com/SUPPORT...01052409420406
If the problem remains, use MSAS > Tools > Suspected Spyware Report to notify
SpyNet of the failure to remove.
--
Regards, Dave
Niendertal wrote:
> I have scan and found recently this Dialer on a computer in my network with
> the Microsoft Antispyware (Beta) program.
> Registry entries:
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution
> Units\11010101-1001-1111-1000-110112345678
>
> The Microsoft antispyware removes this key from the regestry but the Dialer
> activeX is steel running... so if you try to run IE it will infect the
> registry again.
> There wore some other files running on the system. I suspect other dialer is
> running and the sotware didn't detect.
> The files are:
> SVCHOP.EXE, VXH8JKN1.EXE, VXH8JKN2.EXE, VXH8JKN3.EXE, VXH8JKN4.EXE,
> VXH8JKN5.EXE, VXH8JKN8.EXE, NEWDIAL.EXE, PAYDIAL.EXE, TIBS.EXE and
> KERNELS32.EXE
>
> I can send this files and the report by email if you want.
>
> Bye, bye
> <: Niendertal :>