Kinda along the lines of a previous post by Angel Soto. I have a Citirx
environment with 3 2003 servers and 3 2000 servers. I recently changed my
licensing server over to a 2003 machine and I have 200 2003 per user licenses
installed as well as 25 per device. I have all the 2003 servers set to per
user mode but looking in termincal server licensing i notice a lot of per
device temporary licenses being issued but 0 of the per user. The temporary
licenses will start to expire in about a month and I want to make sure that
there won't be any issues once that happens. Suggestions?

Also, if I have previous win 2000 TS liscenses can I also install them on
the new 2003 server? Thanks.

Have you checked the EventLog on your Terminal Servers?
They should not be logging any licensing events!

Also check the date that the latest temporary license was issued,
and compare this with when you changed your Terminal servers to
use the Per User licensing mode. No temporary Per Device licenses
should be issued after that date.

Tha fact that no Per User licenses are issued is in itself not a
sign that anything is wrong, because Per user licenses are
currently unmanaged, which means that the license count will not
be decremented.

But I would certainly check the EventLog regularly, until you are
completely sure that all is well.
If your clients are starting to receive warnings about their
license going to expire in xx days, then you can be sure that
something *is* wrong.

Yes, you can install W2K TS CALs on your 2003 LS, but you might
have to call the Clearinghouse to do so, since the license pack
previously has been installed on your old W2K LS.

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*

"=?Utf-8?B?RWxicnl5YW4=?=" <(E-Mail Removed)>
wrote on 14 jul 2005:

> Kinda along the lines of a previous post by Angel Soto. I have
> a Citirx environment with 3 2003 servers and 3 2000 servers. I
> recently changed my licensing server over to a 2003 machine and
> I have 200 2003 per user licenses installed as well as 25 per
> device. I have all the 2003 servers set to per user mode but
> looking in termincal server licensing i notice a lot of per
> device temporary licenses being issued but 0 of the per user.
> The temporary licenses will start to expire in about a month and
> I want to make sure that there won't be any issues once that
> happens. Suggestions?
>
> Also, if I have previous win 2000 TS liscenses can I also
> install them on the new 2003 server? Thanks.

Ok, I checked the event log and the 2000 servers are getting an event logged
stating the terminal server cannot issue a license. Event ID 1004 and the
terminal service client '%1' has provided an invalid license.

There are still temporary per client liscenses being issued. I learned that
2000 TS can only use per device liscenses and since I only have 2003 per user
liscenses installed but since they are per user I am assuming that they are
not backword compatible. Is that correct, or be causing the problem?

"Vera Noest [MVP]" wrote:

> Have you checked the EventLog on your Terminal Servers?
> They should not be logging any licensing events!
>
> Also check the date that the latest temporary license was issued,
> and compare this with when you changed your Terminal servers to
> use the Per User licensing mode. No temporary Per Device licenses
> should be issued after that date.
>
> Tha fact that no Per User licenses are issued is in itself not a
> sign that anything is wrong, because Per user licenses are
> currently unmanaged, which means that the license count will not
> be decremented.
>
> But I would certainly check the EventLog regularly, until you are
> completely sure that all is well.
> If your clients are starting to receive warnings about their
> license going to expire in xx days, then you can be sure that
> something *is* wrong.
>
> Yes, you can install W2K TS CALs on your 2003 LS, but you might
> have to call the Clearinghouse to do so, since the license pack
> previously has been installed on your old W2K LS.
>
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> *----------- Please reply in newsgroup -------------*
>
> "=?Utf-8?B?RWxicnl5YW4=?=" <(E-Mail Removed)>
> wrote on 14 jul 2005:
>
> > Kinda along the lines of a previous post by Angel Soto. I have
> > a Citirx environment with 3 2003 servers and 3 2000 servers. I
> > recently changed my licensing server over to a 2003 machine and
> > I have 200 2003 per user licenses installed as well as 25 per
> > device. I have all the 2003 servers set to per user mode but
> > looking in termincal server licensing i notice a lot of per
> > device temporary licenses being issued but 0 of the per user.
> > The temporary licenses will start to expire in about a month and
> > I want to make sure that there won't be any issues once that
> > happens. Suggestions?
> >
> > Also, if I have previous win 2000 TS liscenses can I also
> > install them on the new 2003 server? Thanks.
>

Yes, that's your problem.
If you have W2K Terminal Servers, you must have Per Device
licenses.
I'm not sure how you should proceed from here, since you have no
right to switch licenses from Per user to per Device if you don't
have Software Assurance.
If you do have SA, phone the Clearinghouse and change your
licenses to Per Device.

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*

"=?Utf-8?B?RWxicnl5YW4=?=" <(E-Mail Removed)>
wrote on 15 jul 2005:

> Ok, I checked the event log and the 2000 servers are getting an
> event logged stating the terminal server cannot issue a license.
> Event ID 1004 and the terminal service client '%1' has provided
> an invalid license.
>
> There are still temporary per client liscenses being issued. I
> learned that 2000 TS can only use per device liscenses and since
> I only have 2003 per user liscenses installed but since they are
> per user I am assuming that they are not backword compatible.
> Is that correct, or be causing the problem?
>
> "Vera Noest [MVP]" wrote:
>
>> Have you checked the EventLog on your Terminal Servers?
>> They should not be logging any licensing events!
>>
>> Also check the date that the latest temporary license was
>> issued, and compare this with when you changed your Terminal
>> servers to use the Per User licensing mode. No temporary Per
>> Device licenses should be issued after that date.
>>
>> Tha fact that no Per User licenses are issued is in itself not
>> a sign that anything is wrong, because Per user licenses are
>> currently unmanaged, which means that the license count will
>> not be decremented.
>>
>> But I would certainly check the EventLog regularly, until you
>> are completely sure that all is well.
>> If your clients are starting to receive warnings about their
>> license going to expire in xx days, then you can be sure that
>> something *is* wrong.
>>
>> Yes, you can install W2K TS CALs on your 2003 LS, but you might
>> have to call the Clearinghouse to do so, since the license pack
>> previously has been installed on your old W2K LS.
>>
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> *----------- Please reply in newsgroup -------------*
>>
>> "=?Utf-8?B?RWxicnl5YW4=?=" <(E-Mail Removed)>
>> wrote on 14 jul 2005:
>>
>> > Kinda along the lines of a previous post by Angel Soto. I
>> > have a Citirx environment with 3 2003 servers and 3 2000
>> > servers. I recently changed my licensing server over to a
>> > 2003 machine and I have 200 2003 per user licenses installed
>> > as well as 25 per device. I have all the 2003 servers set to
>> > per user mode but looking in termincal server licensing i
>> > notice a lot of per device temporary licenses being issued
>> > but 0 of the per user. The temporary licenses will start to
>> > expire in about a month and I want to make sure that there
>> > won't be any issues once that happens. Suggestions?
>> >
>> > Also, if I have previous win 2000 TS liscenses can I also
>> > install them on the new 2003 server? Thanks.

Thanks. We have additional 2000 liscenses but did not install them because
we figured the 2003 liscenses would be backward compatible. Did not realize
that 2000 only did per device and purchased per user liscenses. Learn
something new everyday though.

"Vera Noest [MVP]" wrote:

> Yes, that's your problem.
> If you have W2K Terminal Servers, you must have Per Device
> licenses.
> I'm not sure how you should proceed from here, since you have no
> right to switch licenses from Per user to per Device if you don't
> have Software Assurance.
> If you do have SA, phone the Clearinghouse and change your
> licenses to Per Device.
>
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> *----------- Please reply in newsgroup -------------*
>
> "=?Utf-8?B?RWxicnl5YW4=?=" <(E-Mail Removed)>
> wrote on 15 jul 2005:
>
> > Ok, I checked the event log and the 2000 servers are getting an
> > event logged stating the terminal server cannot issue a license.
> > Event ID 1004 and the terminal service client '%1' has provided
> > an invalid license.
> >
> > There are still temporary per client liscenses being issued. I
> > learned that 2000 TS can only use per device liscenses and since
> > I only have 2003 per user liscenses installed but since they are
> > per user I am assuming that they are not backword compatible.
> > Is that correct, or be causing the problem?
> >
> > "Vera Noest [MVP]" wrote:
> >
> >> Have you checked the EventLog on your Terminal Servers?
> >> They should not be logging any licensing events!
> >>
> >> Also check the date that the latest temporary license was
> >> issued, and compare this with when you changed your Terminal
> >> servers to use the Per User licensing mode. No temporary Per
> >> Device licenses should be issued after that date.
> >>
> >> Tha fact that no Per User licenses are issued is in itself not
> >> a sign that anything is wrong, because Per user licenses are
> >> currently unmanaged, which means that the license count will
> >> not be decremented.
> >>
> >> But I would certainly check the EventLog regularly, until you
> >> are completely sure that all is well.
> >> If your clients are starting to receive warnings about their
> >> license going to expire in xx days, then you can be sure that
> >> something *is* wrong.
> >>
> >> Yes, you can install W2K TS CALs on your 2003 LS, but you might
> >> have to call the Clearinghouse to do so, since the license pack
> >> previously has been installed on your old W2K LS.
> >>
> >> _________________________________________________________
> >> Vera Noest
> >> MCSE, CCEA, Microsoft MVP - Terminal Server
> >> TS troubleshooting: http://ts.veranoest.net
> >> *----------- Please reply in newsgroup -------------*
> >>
> >> "=?Utf-8?B?RWxicnl5YW4=?=" <(E-Mail Removed)>
> >> wrote on 14 jul 2005:
> >>
> >> > Kinda along the lines of a previous post by Angel Soto. I
> >> > have a Citirx environment with 3 2003 servers and 3 2000
> >> > servers. I recently changed my licensing server over to a
> >> > 2003 machine and I have 200 2003 per user licenses installed
> >> > as well as 25 per device. I have all the 2003 servers set to
> >> > per user mode but looking in termincal server licensing i
> >> > notice a lot of per device temporary licenses being issued
> >> > but 0 of the per user. The temporary licenses will start to
> >> > expire in about a month and I want to make sure that there
> >> > won't be any issues once that happens. Suggestions?
> >> >
> >> > Also, if I have previous win 2000 TS liscenses can I also
> >> > install them on the new 2003 server? Thanks.
>

Ok, I called the clearinghouse to install my 2000 TS liscenses on my 2003
liscence server and they tell me that the liscenses have expired and have to
have them reissued. I didn't think that liscenses expired. I then called my
vendor who we originally bought the liscense from and they tell me it isn't
possible to even load 2000 liscenses on a 2003 liscense server. I'm at a
loss here.

"Elbryyan" wrote:

> Kinda along the lines of a previous post by Angel Soto. I have a Citirx
> environment with 3 2003 servers and 3 2000 servers. I recently changed my
> licensing server over to a 2003 machine and I have 200 2003 per user licenses
> installed as well as 25 per device. I have all the 2003 servers set to per
> user mode but looking in termincal server licensing i notice a lot of per
> device temporary licenses being issued but 0 of the per user. The temporary
> licenses will start to expire in about a month and I want to make sure that
> there won't be any issues once that happens. Suggestions?
>
> Also, if I have previous win 2000 TS liscenses can I also install them on
> the new 2003 server? Thanks.

Your vendor has no clue (which is not uncommon :-)
A 2003 TS Licensing Server can handle W2K licenses, but not the
other way around.

About the Clearinghouse: yes, since you probably have installed
those W2K TS CALs previously on a W2K LS, they have to re-issue
those TS CALs so that you can install them on your 2003 LS. That's
a normal procedure. Or is that not what you mean?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

"=?Utf-8?B?RWxicnl5YW4=?=" <(E-Mail Removed)>
wrote on 15 jul 2005 in microsoft.public.win2000.termserv.apps:

> Ok, I called the clearinghouse to install my 2000 TS liscenses
> on my 2003 liscence server and they tell me that the liscenses
> have expired and have to have them reissued. I didn't think
> that liscenses expired. I then called my vendor who we
> originally bought the liscense from and they tell me it isn't
> possible to even load 2000 liscenses on a 2003 liscense server.
> I'm at a loss here.
>
> "Elbryyan" wrote:
>
>> Kinda along the lines of a previous post by Angel Soto. I have
>> a Citirx environment with 3 2003 servers and 3 2000 servers.
>> I recently changed my licensing server over to a 2003 machine
>> and I have 200 2003 per user licenses installed as well as 25
>> per device. I have all the 2003 servers set to per user mode
>> but looking in termincal server licensing i notice a lot of per
>> device temporary licenses being issued but 0 of the per user.
>> The temporary licenses will start to expire in about a month
>> and I want to make sure that there won't be any issues once
>> that happens. Suggestions?
>>
>> Also, if I have previous win 2000 TS liscenses can I also
>> install them on the new 2003 server? Thanks.

Actually, I called the clearinghouse to re-issue the CALS to load them on my
2003 LS and they tell me that the Liscenses are expired and I need the vendor
to re-issue them. I used the liscense numbers from our eOpen account and it
says the activation status is expired, which is why the clearinghouse is
telling me the vendor needs to re-issue them which seems weird to me.

"Vera Noest [MVP]" wrote:

> Your vendor has no clue (which is not uncommon :-)
> A 2003 TS Licensing Server can handle W2K licenses, but not the
> other way around.
>
> About the Clearinghouse: yes, since you probably have installed
> those W2K TS CALs previously on a W2K LS, they have to re-issue
> those TS CALs so that you can install them on your 2003 LS. That's
> a normal procedure. Or is that not what you mean?
>
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> ___ please respond in newsgroup, NOT by private email ___
>
> "=?Utf-8?B?RWxicnl5YW4=?=" <(E-Mail Removed)>
> wrote on 15 jul 2005 in microsoft.public.win2000.termserv.apps:
>
> > Ok, I called the clearinghouse to install my 2000 TS liscenses
> > on my 2003 liscence server and they tell me that the liscenses
> > have expired and have to have them reissued. I didn't think
> > that liscenses expired. I then called my vendor who we
> > originally bought the liscense from and they tell me it isn't
> > possible to even load 2000 liscenses on a 2003 liscense server.
> > I'm at a loss here.
> >
> > "Elbryyan" wrote:
> >
> >> Kinda along the lines of a previous post by Angel Soto. I have
> >> a Citirx environment with 3 2003 servers and 3 2000 servers.
> >> I recently changed my licensing server over to a 2003 machine
> >> and I have 200 2003 per user licenses installed as well as 25
> >> per device. I have all the 2003 servers set to per user mode
> >> but looking in termincal server licensing i notice a lot of per
> >> device temporary licenses being issued but 0 of the per user.
> >> The temporary licenses will start to expire in about a month
> >> and I want to make sure that there won't be any issues once
> >> that happens. Suggestions?
> >>
> >> Also, if I have previous win 2000 TS liscenses can I also
> >> install them on the new 2003 server? Thanks.
>

Also, it is the vendor that is saying they can't reissue them as the SKU for
2000 TS CALS are no longer valid.

"Elbryyan" wrote:

> Actually, I called the clearinghouse to re-issue the CALS to load them on my
> 2003 LS and they tell me that the Liscenses are expired and I need the vendor
> to re-issue them. I used the liscense numbers from our eOpen account and it
> says the activation status is expired, which is why the clearinghouse is
> telling me the vendor needs to re-issue them which seems weird to me.
>
> "Vera Noest [MVP]" wrote:
>
> > Your vendor has no clue (which is not uncommon :-)
> > A 2003 TS Licensing Server can handle W2K licenses, but not the
> > other way around.
> >
> > About the Clearinghouse: yes, since you probably have installed
> > those W2K TS CALs previously on a W2K LS, they have to re-issue
> > those TS CALs so that you can install them on your 2003 LS. That's
> > a normal procedure. Or is that not what you mean?
> >
> > _________________________________________________________
> > Vera Noest
> > MCSE, CCEA, Microsoft MVP - Terminal Server
> > TS troubleshooting: http://ts.veranoest.net
> > ___ please respond in newsgroup, NOT by private email ___
> >
> > "=?Utf-8?B?RWxicnl5YW4=?=" <(E-Mail Removed)>
> > wrote on 15 jul 2005 in microsoft.public.win2000.termserv.apps:
> >
> > > Ok, I called the clearinghouse to install my 2000 TS liscenses
> > > on my 2003 liscence server and they tell me that the liscenses
> > > have expired and have to have them reissued. I didn't think
> > > that liscenses expired. I then called my vendor who we
> > > originally bought the liscense from and they tell me it isn't
> > > possible to even load 2000 liscenses on a 2003 liscense server.
> > > I'm at a loss here.
> > >
> > > "Elbryyan" wrote:
> > >
> > >> Kinda along the lines of a previous post by Angel Soto. I have
> > >> a Citirx environment with 3 2003 servers and 3 2000 servers.
> > >> I recently changed my licensing server over to a 2003 machine
> > >> and I have 200 2003 per user licenses installed as well as 25
> > >> per device. I have all the 2003 servers set to per user mode
> > >> but looking in termincal server licensing i notice a lot of per
> > >> device temporary licenses being issued but 0 of the per user.
> > >> The temporary licenses will start to expire in about a month
> > >> and I want to make sure that there won't be any issues once
> > >> that happens. Suggestions?
> > >>
> > >> Also, if I have previous win 2000 TS liscenses can I also
> > >> install them on the new 2003 server? Thanks.
> >

I've never before heard about time-limited licenses.
I'm afraid that this is between you and the vendor. I would try to
find the original agreement and read the conditions to see what it
was you actually bought, and if the vendor can be forced to give
you new licenses.

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

"=?Utf-8?B?RWxicnl5YW4=?=" <(E-Mail Removed)>
wrote on 18 jul 2005 in microsoft.public.win2000.termserv.apps:

> Also, it is the vendor that is saying they can't reissue them as
> the SKU for 2000 TS CALS are no longer valid.
>
> "Elbryyan" wrote:
>
>> Actually, I called the clearinghouse to re-issue the CALS to
>> load them on my 2003 LS and they tell me that the Liscenses are
>> expired and I need the vendor to re-issue them. I used the
>> liscense numbers from our eOpen account and it says the
>> activation status is expired, which is why the clearinghouse is
>> telling me the vendor needs to re-issue them which seems weird
>> to me.
>>
>> "Vera Noest [MVP]" wrote:
>>
>> > Your vendor has no clue (which is not uncommon :-)
>> > A 2003 TS Licensing Server can handle W2K licenses, but not
>> > the other way around.
>> >
>> > About the Clearinghouse: yes, since you probably have
>> > installed those W2K TS CALs previously on a W2K LS, they have
>> > to re-issue those TS CALs so that you can install them on
>> > your 2003 LS. That's a normal procedure. Or is that not what
>> > you mean?
>> >
>> > _________________________________________________________
>> > Vera Noest
>> > MCSE, CCEA, Microsoft MVP - Terminal Server
>> > TS troubleshooting: http://ts.veranoest.net
>> > ___ please respond in newsgroup, NOT by private email ___
>> >
>> > "=?Utf-8?B?RWxicnl5YW4=?="
>> > <(E-Mail Removed)> wrote on 15 jul 2005 in
>> > microsoft.public.win2000.termserv.apps:
>> >
>> > > Ok, I called the clearinghouse to install my 2000 TS
>> > > liscenses on my 2003 liscence server and they tell me that
>> > > the liscenses have expired and have to have them reissued.
>> > > I didn't think that liscenses expired. I then called my
>> > > vendor who we originally bought the liscense from and they
>> > > tell me it isn't possible to even load 2000 liscenses on a
>> > > 2003 liscense server. I'm at a loss here.
>> > >
>> > > "Elbryyan" wrote:
>> > >
>> > >> Kinda along the lines of a previous post by Angel Soto. I
>> > >> have a Citirx environment with 3 2003 servers and 3 2000
>> > >> servers. I recently changed my licensing server over to a
>> > >> 2003 machine and I have 200 2003 per user licenses
>> > >> installed as well as 25 per device. I have all the 2003
>> > >> servers set to per user mode but looking in termincal
>> > >> server licensing i notice a lot of per device temporary
>> > >> licenses being issued but 0 of the per user. The temporary
>> > >> licenses will start to expire in about a month and I want
>> > >> to make sure that there won't be any issues once that
>> > >> happens. Suggestions?
>> > >>
>> > >> Also, if I have previous win 2000 TS liscenses can I also
>> > >> install them on the new 2003 server? Thanks.