On Thu, 29 Mar 2007 17:57:23 -0400, "Ron Baird" <(E-Mail Removed)>
wrote:
>
>"Ron Baird" <(E-Mail Removed)> wrote in message
>news:460929d7$0$21279$(E-Mail Removed)...
>>
>> "Malcolm" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>>> Hi Folks,
>>>
>>> I just bought one of these Kodak printers and I can't get it to scan a
>>> document. I get "Error Code 1 - 2007" and "twaingui.exe has caused a
>>> problem and must quit" and just plain "an error has caused scan to
>>> abort". I installed from the web on the first try and then uninstalled
>>> and reinstalled from the CD, same problems both times. I can hear the
>>> scanner going but it never completes. I have followed the manual but
>>> no joy. The printer is fine. I am running Windows XP SP2 with all
>>> updates installed. I have an AMD Athlon 1.3 gig CPU with 512M of
>>> SDRAM. Any ideas would be appreciated.
>>>
>>>
>>> Thanks
>>>
>>> Later,
>>> Malcolm
>>
>>
>> Greetings Malcolm,
>>
>> Did you try to scan using the Camera and Scanner Wizard? The
>> printer/scanner does not use a twain and the report implies something
>> going on there, and that may have something to do with it? Are you using
>> the scanner software offered by Kodak?
>>
>> You can contact me directly if you like. Let me know more on the details
>> of your situation.
>>
>> Ron Baird
>> Eastman Kodak Company
>
>Greetings all,
>
>Whoa, what was I thinking? Sorry for the error. Indeed the 5100 and all the
>models use TWAIN. I meant to say that id does use this technology. The fix
>for you, Malcolm would be to use the noted option in the meantime. I am
>continuing the investigation into your error. When I have more I will post
>to you.
>
>Best Regards,
>
>Ron Baird
>Eastman Kodak Company
>
I have tried the camera & scanner wizard and I can scan with that. The
following is what happens when I try to use the Kodak software or the
button on the All in One:
Press scan button and start button.
Window pops up from AiO software and says “Scanning from scanner
glass”.
Next a message pops up and says “ An error has aborted your scanning
session. Press OK to continue”.
Start AiO Home Center
Click on Scan Pictures and Documents
Click on scan now
Window pops up “scanner warming up”
Then “Scanning from scanner glass”.
Then “Unable to complete scan” Error code: 1 – 2007.
Start AiO Home Center
Click on Scan Pictures and Documents.
Click on Preview
Then scanner warming up
Then “An error has aborted your scanning session.
Press OK to continue.
Then “Error code 1 – 2007”
During the scanning attempts I just noticed the copy light is lit on
the All in One and not the Scan light.
I have all updates on my Windows XP including “.NET framework and
MSXML which I did not have before installing the Kodak software. I
noticed Kodak installing the .Net Framework so I went to MS update and
did all the updates for MSXML and .NET Framework.
Thanks
Bye Now,
Malcolm
Thanks
Later,
Malcolm
|