Oddly enough I've just had a big row and a bit of a falling out with Amazon. Mostly not their fault, twas down to a crappy courier company (HDNL/Yodel) but I got somebody on the phone line at Amazon with the IQ of an amoeba.
I ended shouting at him 'For ****'s sake man, you are just not listening to me are you?' followed by 'Sorry about that, I lost my temper and swore'.
He replied 'That's ok Mr Flops, but the courier company said they tried to deliver it yesterday but you weren't in'
'What time does their delivery attempt show?'
'23.48'
'And what does that tell you?'
'That you were out'
*sob*
So, my plans to buy a Kindle are on ice, my refund from Amazon is estimated at 10 days and I found the goods cheaper at HMV and have now ordered them from HMV.
Never thought I'd see the day when Amazon cheesed me off, but it happened. I won't bore you with the full saga