Knowledge base article 258795 states how to restore the
keyboard and mouse subkeys for safe mode, but assumes one
has access to a properly working W2K machine in order to
export and copy the registry files. Where can I get
copies of these registry files since I don't have access
to a properly working W2K machine?

In microsoft.public.win2000.registry Fred wrote:

> Knowledge base article 258795 states how to restore the
> keyboard and mouse subkeys for safe mode, but assumes one
> has access to a properly working W2K machine in order to
> export and copy the registry files. Where can I get
> copies of these registry files since I don't have access
> to a properly working W2K machine?

As I read the article the intent is to boot "normally" (i.e. Not in
a Safe Mode) since this "fix" only applies to problems in one of
the Safe Modes. If you cannot boot normally and have Mouse/Keyboard,
I don't think that 258795 will help.

FWIW here (W2KmSP4 PS2 Mouse and Keyboard and default MS OS drivers)
those keys have nothing but

REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E96F-E325-11CE-BFC1-08002BE10318}]
@="Mouse"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E96B-E325-11CE-BFC1-08002BE10318}]
@="Keyboard"

If appropriate you could always do a "parallel install".

Yes, the article is only in reference to safe mode. I can
boot normally with no problems with the keyboard or
mouse. I only have a problem when trying to boot into
safe mode, which is needed occasionally to delete infected
files. Booting to safe mode results in no keyboard or
mouse functionality. The registry subkeys have "Keyboard"
and "Mouse" as the data fields respectively. Any ideas?

>-----Original Message-----
>In microsoft.public.win2000.registry Fred wrote:
>
>> Knowledge base article 258795 states how to restore the
>> keyboard and mouse subkeys for safe mode, but assumes
one
>> has access to a properly working W2K machine in order
to
>> export and copy the registry files. Where can I get
>> copies of these registry files since I don't have
access
>> to a properly working W2K machine?
>
>As I read the article the intent is to boot "normally"
(i.e. Not in
>a Safe Mode) since this "fix" only applies to problems in
one of
>the Safe Modes. If you cannot boot normally and have
Mouse/Keyboard,
>I don't think that 258795 will help.
>
>FWIW here (W2KmSP4 PS2 Mouse and Keyboard and default MS
OS drivers)
>those keys have nothing but
>
> REGEDIT4
>
>
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBo
ot\Minimal\{4D36E96F-E325-11CE-BFC1-08002BE10318}]
> @="Mouse"
>
>
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBo
ot\Minimal\{4D36E96B-E325-11CE-BFC1-08002BE10318}]
> @="Keyboard"
>
>If appropriate you could always do a "parallel install".
>.
>

In microsoft.public.win2000.registry wrote:

> Yes, the article is only in reference to safe mode. I can
> boot normally with no problems with the keyboard or
> mouse. I only have a problem when trying to boot into
> safe mode, which is needed occasionally to delete infected
> files. Booting to safe mode results in no keyboard or
> mouse functionality. The registry subkeys have "Keyboard"
> and "Mouse" as the data fields respectively. Any ideas?

What mouse/keyb do you have and what drivers? The original intent (I
think) was to support direct PS/2 connected peripherals. If USB, I
don't know but you might double check BIOS settings for USB support
perhaps.


>
>>-----Original Message-----
>>In microsoft.public.win2000.registry Fred wrote:
>>
>>> Knowledge base article 258795 states how to restore the
>>> keyboard and mouse subkeys for safe mode, but assumes
> one
>>> has access to a properly working W2K machine in order
> to
>>> export and copy the registry files. Where can I get
>>> copies of these registry files since I don't have
> access
>>> to a properly working W2K machine?
>>
>>As I read the article the intent is to boot "normally"
> (i.e. Not in
>>a Safe Mode) since this "fix" only applies to problems in
> one of
>>the Safe Modes. If you cannot boot normally and have
> Mouse/Keyboard,
>>I don't think that 258795 will help.
>>
>>FWIW here (W2KmSP4 PS2 Mouse and Keyboard and default MS
> OS drivers)
>>those keys have nothing but
>>
>> REGEDIT4
>>
>>
> [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBo
> ot\Minimal\{4D36E96F-E325-11CE-BFC1-08002BE10318}]
>> @="Mouse"
>>
>>
> [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBo
> ot\Minimal\{4D36E96B-E325-11CE-BFC1-08002BE10318}]
>> @="Keyboard"
>>
>>If appropriate you could always do a "parallel install".
>>.
>>

The keyboard and mouse are both PS/2 hardware, and there
are no drivers installed (they are not required with
W2K). I'm not using any USB connections.

Thanks for your continuing help.
>-----Original Message-----
>In microsoft.public.win2000.registry wrote:
>
>> Yes, the article is only in reference to safe mode. I
can
>> boot normally with no problems with the keyboard or
>> mouse. I only have a problem when trying to boot into
>> safe mode, which is needed occasionally to delete
infected
>> files. Booting to safe mode results in no keyboard or
>> mouse functionality. The registry subkeys
have "Keyboard"
>> and "Mouse" as the data fields respectively. Any ideas?
>
>What mouse/keyb do you have and what drivers? The
original intent (I
>think) was to support direct PS/2 connected peripherals.
If USB, I
>don't know but you might double check BIOS settings for
USB support
>perhaps.
>
>
>>
>>>-----Original Message-----
>>>In microsoft.public.win2000.registry Fred wrote:
>>>
>>>> Knowledge base article 258795 states how to restore
the
>>>> keyboard and mouse subkeys for safe mode, but assumes
>> one
>>>> has access to a properly working W2K machine in order
>> to
>>>> export and copy the registry files. Where can I get
>>>> copies of these registry files since I don't have
>> access
>>>> to a properly working W2K machine?
>>>
>>>As I read the article the intent is to boot "normally"
>> (i.e. Not in
>>>a Safe Mode) since this "fix" only applies to problems
in
>> one of
>>>the Safe Modes. If you cannot boot normally and have
>> Mouse/Keyboard,
>>>I don't think that 258795 will help.
>>>
>>>FWIW here (W2KmSP4 PS2 Mouse and Keyboard and default
MS
>> OS drivers)
>>>those keys have nothing but
>>>
>>> REGEDIT4
>>>
>>>
>>
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBo
>> ot\Minimal\{4D36E96F-E325-11CE-BFC1-08002BE10318}]
>>> @="Mouse"
>>>
>>>
>>
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBo
>> ot\Minimal\{4D36E96B-E325-11CE-BFC1-08002BE10318}]
>>> @="Keyboard"
>>>
>>>If appropriate you could always do a "parallel install".
>>>.
>>>
>
>.
>

In microsoft.public.win2000.registry Fred wrote:

[ ]
>>>>> Knowledge base article 258795 states how to restore
[ ]
>>> boot normally with no problems with the keyboard or
>>> mouse. I only have a problem when trying to boot into
>>> safe mode, which is needed occasionally to delete
>>> files. Booting to safe mode results in no keyboard or
>>> mouse functionality. The registry subkeys
[ ]
>>What mouse/keyb do you have and what drivers? The

[ ]
> The keyboard and mouse are both PS/2 hardware, and there
> are no drivers installed (they are not required with
> W2K). I'm not using any USB connections.

Okay. I don't know. :-)
But I will see what I can up with here by rebooting with bootlogging
enabled into Safe Mode. Just to clarify, you mean ordinary Safe Mode
right? Not Command Prompt Only or Recovery Console. Try to get back
here Tuesday.

Yes, ordinary safe mode is the problem.
Can you highlight and export the subkey registry files as
suggested in KB article 258795 from a W2K machine? If so,
could you e-mail them to me and I can try that for a fix?

Thanks again for your help.

>-----Original Message-----
>In microsoft.public.win2000.registry Fred wrote:
>
>[ ]
>>>>>> Knowledge base article 258795 states how to restore
>[ ]
>>>> boot normally with no problems with the keyboard or
>>>> mouse. I only have a problem when trying to boot
into
>>>> safe mode, which is needed occasionally to delete
>>>> files. Booting to safe mode results in no keyboard
or
>>>> mouse functionality. The registry subkeys
>[ ]
>>>What mouse/keyb do you have and what drivers? The
>
>[ ]
>> The keyboard and mouse are both PS/2 hardware, and
there
>> are no drivers installed (they are not required with
>> W2K). I'm not using any USB connections.
>
>Okay. I don't know. :-)
>But I will see what I can up with here by rebooting with
bootlogging
>enabled into Safe Mode. Just to clarify, you mean
ordinary Safe Mode
>right? Not Command Prompt Only or Recovery Console. Try
to get back
>here Tuesday.
>
>.
>

In microsoft.public.win2000.registry Fred wrote:

> Yes, ordinary safe mode is the problem.
> Can you highlight and export the subkey registry files as
> suggested in KB article 258795 from a W2K machine? If so,
> could you e-mail them to me and I can try that for a fix?

Sure Fred but see http://www.jsiinc.com/
Tip number 2423
where you could copy/paste it.
Basically the same as I posted up-thread, but includes also
"Safe Boot with Networking".
A great site BTW.

I am at a loss. My Safe Mode dutifully loads up basic mouse and
keyboard support. From ntbtlog.txt (about half way through):
...
Loaded driver \SystemRoot\System32\DRIVERS\i8042prt.sys
Loaded driver \SystemRoot\System32\DRIVERS\mouclass.sys
Loaded driver \SystemRoot\System32\DRIVERS\kbdclass.sys
...

And I would have expected you to get something like an Event Log
entry from Service Control Manager reporting a load failure or
some other event indicating an error.

Perhaps those key valuenames are bad but not visibly detected as such.
"(Default)" entries can be confusing sometimes. I would in fact try
merging the standard values were I in this situation. Please say if this
fixes the problem. And I think it is perhaps possible a
"BIOS Plug and Play OS = Yes" setting could be a problems (that is a
guess). Good luck.



>
> Thanks again for your help.
>
>>-----Original Message-----
>>In microsoft.public.win2000.registry Fred wrote:
>>
>>[ ]
>>>>>>> Knowledge base article 258795 states how to restore
>>[ ]
>>>>> boot normally with no problems with the keyboard or
>>>>> mouse. I only have a problem when trying to boot
> into
>>>>> safe mode, which is needed occasionally to delete
>>>>> files. Booting to safe mode results in no keyboard
> or
>>>>> mouse functionality. The registry subkeys
>>[ ]
>>>>What mouse/keyb do you have and what drivers? The
>>
>>[ ]
>>> The keyboard and mouse are both PS/2 hardware, and
> there
>>> are no drivers installed (they are not required with
>>> W2K). I'm not using any USB connections.
>>
>>Okay. I don't know. :-)
>>But I will see what I can up with here by rebooting with
> bootlogging
>>enabled into Safe Mode. Just to clarify, you mean
> ordinary Safe Mode
>>right? Not Command Prompt Only or Recovery Console. Try
> to get back
>>here Tuesday.
>>
>>.
>>
>

Thanks for the help Mark, but I'm going to give up on this
for now. Maybe I'll try some more after the holidays.

I created the reg file from the jsiinc.com site and added
it to the registry. Still no luck with the safe mode
boot. I also checked that the BIOS Plug & Play is set to
yes. I've tried both yes and no to no avail. I've run
out of ideas to try.


>-----Original Message-----
>In microsoft.public.win2000.registry Fred wrote:
>
>> Yes, ordinary safe mode is the problem.
>> Can you highlight and export the subkey registry files
as
>> suggested in KB article 258795 from a W2K machine? If
so,
>> could you e-mail them to me and I can try that for a
fix?
>
>Sure Fred but see http://www.jsiinc.com/
>Tip number 2423
>where you could copy/paste it.
>Basically the same as I posted up-thread, but includes
also
>"Safe Boot with Networking".
>A great site BTW.
>
>I am at a loss. My Safe Mode dutifully loads up basic
mouse and
>keyboard support. From ntbtlog.txt (about half way
through):
> ...
> Loaded driver \SystemRoot\System32\DRIVERS\i8042prt.sys
> Loaded driver \SystemRoot\System32\DRIVERS\mouclass.sys
> Loaded driver \SystemRoot\System32\DRIVERS\kbdclass.sys
> ...
>
>And I would have expected you to get something like an
Event Log
>entry from Service Control Manager reporting a load
failure or
>some other event indicating an error.
>
>Perhaps those key valuenames are bad but not visibly
detected as such.
>"(Default)" entries can be confusing sometimes. I would
in fact try
>merging the standard values were I in this situation.
Please say if this
>fixes the problem. And I think it is perhaps possible a
>"BIOS Plug and Play OS = Yes" setting could be a problems
(that is a
>guess). Good luck.
>
>
>
>>
>> Thanks again for your help.
>>
>>>-----Original Message-----
>>>In microsoft.public.win2000.registry Fred wrote:
>>>
>>>[ ]
>>>>>>>> Knowledge base article 258795 states how to
restore
>>>[ ]
>>>>>> boot normally with no problems with the keyboard or
>>>>>> mouse. I only have a problem when trying to boot
>> into
>>>>>> safe mode, which is needed occasionally to delete
>>>>>> files. Booting to safe mode results in no keyboard
>> or
>>>>>> mouse functionality. The registry subkeys
>>>[ ]
>>>>>What mouse/keyb do you have and what drivers? The
>>>
>>>[ ]
>>>> The keyboard and mouse are both PS/2 hardware, and
>> there
>>>> are no drivers installed (they are not required with
>>>> W2K). I'm not using any USB connections.
>>>
>>>Okay. I don't know. :-)
>>>But I will see what I can up with here by rebooting
with
>> bootlogging
>>>enabled into Safe Mode. Just to clarify, you mean
>> ordinary Safe Mode
>>>right? Not Command Prompt Only or Recovery Console.
Try
>> to get back
>>>here Tuesday.
>>>
>>>.
>>>
>>
>
>.
>

In microsoft.public.win2000.registry Fred wrote:

> Thanks for the help Mark, but I'm going to give up on this
> for now. Maybe I'll try some more after the holidays.

Understood Fred. Post fresh when you've the time including newer
details and get some other eyes on this one.

Happy Holidays.


>
> I created the reg file from the jsiinc.com site and added
> it to the registry. Still no luck with the safe mode
> boot. I also checked that the BIOS Plug & Play is set to
> yes. I've tried both yes and no to no avail. I've run
> out of ideas to try.
>
>
>>-----Original Message-----
>>In microsoft.public.win2000.registry Fred wrote:
>>
>>> Yes, ordinary safe mode is the problem.
>>> Can you highlight and export the subkey registry files
> as
>>> suggested in KB article 258795 from a W2K machine? If
> so,
>>> could you e-mail them to me and I can try that for a
> fix?
>>
>>Sure Fred but see http://www.jsiinc.com/
>>Tip number 2423
>>where you could copy/paste it.
>>Basically the same as I posted up-thread, but includes
> also
>>"Safe Boot with Networking".
>>A great site BTW.
>>
>>I am at a loss. My Safe Mode dutifully loads up basic
> mouse and
>>keyboard support. From ntbtlog.txt (about half way
> through):
>> ...
>> Loaded driver \SystemRoot\System32\DRIVERS\i8042prt.sys
>> Loaded driver \SystemRoot\System32\DRIVERS\mouclass.sys
>> Loaded driver \SystemRoot\System32\DRIVERS\kbdclass.sys
>> ...
>>
>>And I would have expected you to get something like an
> Event Log
>>entry from Service Control Manager reporting a load
> failure or
>>some other event indicating an error.
>>
>>Perhaps those key valuenames are bad but not visibly
> detected as such.
>>"(Default)" entries can be confusing sometimes. I would
> in fact try
>>merging the standard values were I in this situation.
> Please say if this
>>fixes the problem. And I think it is perhaps possible a
>>"BIOS Plug and Play OS = Yes" setting could be a problems
> (that is a
>>guess). Good luck.
>>
>>
>>
>>>
>>> Thanks again for your help.
>>>
>>>>-----Original Message-----
>>>>In microsoft.public.win2000.registry Fred wrote:
>>>>
>>>>[ ]
>>>>>>>>> Knowledge base article 258795 states how to
> restore
>>>>[ ]
>>>>>>> boot normally with no problems with the keyboard or
>>>>>>> mouse. I only have a problem when trying to boot
>>> into
>>>>>>> safe mode, which is needed occasionally to delete
>>>>>>> files. Booting to safe mode results in no keyboard
>>> or
>>>>>>> mouse functionality. The registry subkeys
>>>>[ ]
>>>>>>What mouse/keyb do you have and what drivers? The
>>>>
>>>>[ ]
>>>>> The keyboard and mouse are both PS/2 hardware, and
>>> there
>>>>> are no drivers installed (they are not required with
>>>>> W2K). I'm not using any USB connections.
>>>>
>>>>Okay. I don't know. :-)
>>>>But I will see what I can up with here by rebooting
> with
>>> bootlogging
>>>>enabled into Safe Mode. Just to clarify, you mean
>>> ordinary Safe Mode
>>>>right? Not Command Prompt Only or Recovery Console.
> Try
>>> to get back
>>>>here Tuesday.
>>>>
>>>>.
>>>>
>>>
>>
>>.
>>
>