Hi,

Recently I had a problem with my computer with XP Pro
installed. I talked to the tech support from Dell (yes
it's a Dell), and ended up doing a repair installation to
XP.

Originally I get this blue-screen message whenever I boot
up:
IRQL_NOT_LESS_OR_EQUAL
I thought I had hardware problems but we couldn't identify
any problem with any of the hardware, thus decided to do a
repair installation.

After the repair installation, it would boot up properly
now and I can get to the log in screen... The problem is
that whenever I try to type something, they keyboard and
the mouse would both freeze. It looked suspiciously
similar to the problem specified in Knowledge Base article
324754... but I can't really perform any of the steps past
step 1. My BIOS is up-to-date, and I can't log into
Windows because I can't even get past the password screen.

My mouse is a USB mouse using a PS/2 port... so I've also
tried disabling legacy USB support in BIOS setup, using
the USB port(which the mouse stayed working but keyboard
still locks up), and using a PS/2 mouse. None of those
helped me.

I really don't want to try a fresh install if possible,
can someone shine some light on this situation? Thanks.

Peter Tung

Hi peter!
I am having the exact same issue.
I can find no help
Did you find a solution?


>-----Original Message-----
>Hi,
>
>Recently I had a problem with my computer with XP Pro
>installed. I talked to the tech support from Dell (yes
>it's a Dell), and ended up doing a repair installation to
>XP.
>
>Originally I get this blue-screen message whenever I boot
>up:
>IRQL_NOT_LESS_OR_EQUAL
>I thought I had hardware problems but we couldn't
identify
>any problem with any of the hardware, thus decided to do
a
>repair installation.
>
>After the repair installation, it would boot up properly
>now and I can get to the log in screen... The problem is
>that whenever I try to type something, they keyboard and
>the mouse would both freeze. It looked suspiciously
>similar to the problem specified in Knowledge Base
article
>324754... but I can't really perform any of the steps
past
>step 1. My BIOS is up-to-date, and I can't log into
>Windows because I can't even get past the password screen.
>
>My mouse is a USB mouse using a PS/2 port... so I've also
>tried disabling legacy USB support in BIOS setup, using
>the USB port(which the mouse stayed working but keyboard
>still locks up), and using a PS/2 mouse. None of those
>helped me.
>
>I really don't want to try a fresh install if possible,
>can someone shine some light on this situation? Thanks.
>
>Peter Tung
>.
>