What command did you type in CMD ??
Quote:
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a scan on AVG, and Norton
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I hope you haven't got both AVG and Norton installed on your computer. The two will conflict with each other.
Try using the Offline defender I linked to in a previous post. Its a brilliant tool and often pics up stuff that other AV's and scans don't
Failing that, do a HJT and head over to Bleepingcomputers.com