I have been attempting to install my Epson Perfection 1200U on my new XP PC
and have already read that one of the commonest problems is not installing
the software before connecting the hardware.
To make sure I uninstalled the software and disconnected the scanner power
supply and USB connecter..
Rebooted and checked that the scanner was listed in Device manager and
working OK.
Then turned on the smart panel and got the same message "The scanner cannot
be detected. Make sure the scanner is connected properly."
I have checked the USB connecter and it seems OK
What can be the problem?
Blair

Blair wrote:

> I have been attempting to install my Epson Perfection 1200U on my new XP PC
> and have already read that one of the commonest problems is not installing
> the software before connecting the hardware.
> To make sure I uninstalled the software and disconnected the scanner power
> supply and USB connecter..
> Rebooted and checked that the scanner was listed in Device manager and
> working OK.
> Then turned on the smart panel and got the same message "The scanner cannot
> be detected. Make sure the scanner is connected properly."
> I have checked the USB connecter and it seems OK
> What can be the problem?
> Blair

Hi...

Un-install again. Then (if you have no other scanners) erase
everything in your windows\twain_32 directory. Including any
subdirectory's under twain_32


If you do have other scanners, then delete windows\escndv\*.* and any
subdirectory's under that.

Next, make sure the scanner is disconnected, and re-install the
software. With any luck you'll be good to go.

Take care.

Ken

In message <3Enog.102853$Mn5.97911@pd7tw3no>, Ken Weitzel
<(E-Mail Removed)> writes
>
>
>Blair wrote:
>
>> I have been attempting to install my Epson Perfection 1200U on my new
>>XP PC and have already read that one of the commonest problems is not
>>installing the software before connecting the hardware.
>> To make sure I uninstalled the software and disconnected the scanner
>>power supply and USB connecter..
>> Rebooted and checked that the scanner was listed in Device manager
>>and working OK.
>> Then turned on the smart panel and got the same message "The scanner
>>cannot be detected. Make sure the scanner is connected properly."
>> I have checked the USB connecter and it seems OK
>> What can be the problem?
>> Blair
>
>Hi...
>
>Un-install again. Then (if you have no other scanners) erase
>everything in your windows\twain_32 directory. Including any
>subdirectory's under twain_32
>
>
>If you do have other scanners, then delete windows\escndv\*.* and any
>subdirectory's under that.
>
Also set the following environment variable:

devmgr_show_nonpresent_devices=1

Once that is set, open device manager and click View, Show Hidden
Devices.

Check to see if the scanner shows up, and if it does right-click it and
select 'Uninstall'.


>Next, make sure the scanner is disconnected, and re-install the
>software. With any luck you'll be good to go.

Indeed. I have a 1200U and XP, and it all works just fine. BTW do
check the HP web site as I found a later version of the software than
what came on the CD with my scanner.

--
Surfer!
Email to: ramwater at uk2 dot net

"Ken Weitzel" <(E-Mail Removed)> wrote in message
news:3Enog.102853$Mn5.97911@pd7tw3no...
>
>
> Blair wrote:
>
>> I have been attempting to install my Epson Perfection 1200U on my new XP
>> PC and have already read that one of the commonest problems is not
>> installing the software before connecting the hardware.
>> To make sure I uninstalled the software and disconnected the scanner
>> power supply and USB connecter..
>> Rebooted and checked that the scanner was listed in Device manager and
>> working OK.
>> Then turned on the smart panel and got the same message "The scanner
>> cannot be detected. Make sure the scanner is connected properly."
>> I have checked the USB connecter and it seems OK
>> What can be the problem?
>> Blair
>
> Hi...
>
> Un-install again. Then (if you have no other scanners) erase
> everything in your windows\twain_32 directory. Including any
> subdirectory's under twain_32
>
>
> If you do have other scanners, then delete windows\escndv\*.* and any
> subdirectory's under that.
>
> Next, make sure the scanner is disconnected, and re-install the
> software. With any luck you'll be good to go.
>
> Take care.
>
> Ken
Carried out your instructions but the same result happened.
What now?
Blair

"Surfer!" <surfer@127.0.0.1> wrote in message
news:QE$z8ICP$(E-Mail Removed)...
> In message <3Enog.102853$Mn5.97911@pd7tw3no>, Ken Weitzel
> <(E-Mail Removed)> writes
>>
>>
>>Blair wrote:
>>
>>> I have been attempting to install my Epson Perfection 1200U on my new XP
>>> PC and have already read that one of the commonest problems is not
>>> installing the software before connecting the hardware.
>>> To make sure I uninstalled the software and disconnected the scanner
>>> power supply and USB connecter..
>>> Rebooted and checked that the scanner was listed in Device manager and
>>> working OK.
>>> Then turned on the smart panel and got the same message "The scanner
>>> cannot be detected. Make sure the scanner is connected properly."
>>> I have checked the USB connecter and it seems OK
>>> What can be the problem?
>>> Blair
>>
>>Hi...
>>
>>Un-install again. Then (if you have no other scanners) erase
>>everything in your windows\twain_32 directory. Including any
>>subdirectory's under twain_32
>>
>>
>>If you do have other scanners, then delete windows\escndv\*.* and any
>>subdirectory's under that.
>>
> Also set the following environment variable:
>
> devmgr_show_nonpresent_devices=1
>
> Once that is set, open device manager and click View, Show Hidden Devices.
>
> Check to see if the scanner shows up, and if it does right-click it and
> select 'Uninstall'.
>
>
>>Next, make sure the scanner is disconnected, and re-install the
>>software. With any luck you'll be good to go.
>
> Indeed. I have a 1200U and XP, and it all works just fine. BTW do check
> the HP web site as I found a later version of the software than what came
> on the CD with my scanner.
>
> --
> Surfer!
> Email to: ramwater at uk2 dot net

I got the following " Not recognised batch file" when I tried you first
suggestion
Blair

Blair wrote:
> "Ken Weitzel" <(E-Mail Removed)> wrote in message
> news:3Enog.102853$Mn5.97911@pd7tw3no...
>
>>
>>Blair wrote:
>>
>>
>>>I have been attempting to install my Epson Perfection 1200U on my new XP
>>>PC and have already read that one of the commonest problems is not
>>>installing the software before connecting the hardware.
>>>To make sure I uninstalled the software and disconnected the scanner
>>>power supply and USB connecter..
>>>Rebooted and checked that the scanner was listed in Device manager and
>>>working OK.
>>>Then turned on the smart panel and got the same message "The scanner
>>>cannot be detected. Make sure the scanner is connected properly."
>>>I have checked the USB connecter and it seems OK
>>>What can be the problem?
>>>Blair
>>
>>Hi...
>>
>>Un-install again. Then (if you have no other scanners) erase
>>everything in your windows\twain_32 directory. Including any
>>subdirectory's under twain_32
>>
>>
>>If you do have other scanners, then delete windows\escndv\*.* and any
>>subdirectory's under that.
>>
>>Next, make sure the scanner is disconnected, and re-install the
>>software. With any luck you'll be good to go.
>>
>>Take care.
>>
>>Ken
>
> Carried out your instructions but the same result happened.
> What now?
> Blair

Hi...

Darn. The plot thickens

Are your usb ports working? Anything else usb to plug in and try?
Or perhaps something you could borrow, like a camera or mass storage
device?

If nothing else works, then is usb support enabled in bios?

Ken

I think you mean the Epson website.

The latest driver, for WinXP (TWAIN Driver v5.53A), can be found at

http://www.epson.com/cgi-bin/Store/s...Type=Downloads

a/k/a http://tinyurl.com/ul2u

Maris

Surfer! wrote:
[snipped]
>
> Indeed. I have a 1200U and XP, and it all works just fine. BTW do
> check the HP web site as I found a later version of the software than
> what came on the CD with my scanner.

On 28/6/06 19:37, in article e7uidu$q8s$(E-Mail Removed), "Blair"
<(E-Mail Removed)> wrote:

> Carried out your instructions but the same result happened.
> What now?
> Blair

Get a Mac!!!

Sorry. I just HAD to say it.

In message <5WFog.57302$(E-Mail Removed)>, Maris V.
Lidaka Sr. <(E-Mail Removed)> writes
>I think you mean the Epson website.

Yes. Hangs head at that slip!

>
>The latest driver, for WinXP (TWAIN Driver v5.53A), can be found at
>
>http://www.epson.com/cgi-bin/Store/s...V_UseBVCookie=
>yes&oid=14568&infoType=Downloads
>
>a/k/a http://tinyurl.com/ul2u
>
>Maris
>
>Surfer! wrote:
>[snipped]
>>
>> Indeed. I have a 1200U and XP, and it all works just fine. BTW do
>> check the HP web site as I found a later version of the software than
>> what came on the CD with my scanner.
>
>

--
Surfer!
Email to: ramwater at uk2 dot net

"Ken Weitzel" <(E-Mail Removed)> wrote in message
news:rOAog.101933$iF6.12135@pd7tw2no...
>
>
> Blair wrote:
>> "Ken Weitzel" <(E-Mail Removed)> wrote in message
>> news:3Enog.102853$Mn5.97911@pd7tw3no...
>>
>>>
>>>Blair wrote:
>>>
>>>
>>>>I have been attempting to install my Epson Perfection 1200U on my new XP
>>>>PC and have already read that one of the commonest problems is not
>>>>installing the software before connecting the hardware.
>>>>To make sure I uninstalled the software and disconnected the scanner
>>>>power supply and USB connecter..
>>>>Rebooted and checked that the scanner was listed in Device manager and
>>>>working OK.
>>>>Then turned on the smart panel and got the same message "The scanner
>>>>cannot be detected. Make sure the scanner is connected properly."
>>>>I have checked the USB connecter and it seems OK
>>>>What can be the problem?
>>>>Blair
>>>
>>>Hi...
>>>
>>>Un-install again. Then (if you have no other scanners) erase
>>>everything in your windows\twain_32 directory. Including any
>>>subdirectory's under twain_32
>>>
>>>
>>>If you do have other scanners, then delete windows\escndv\*.* and any
>>>subdirectory's under that.
>>>
>>>Next, make sure the scanner is disconnected, and re-install the
>>>software. With any luck you'll be good to go.
>>>
>>>Take care.
>>>
>>>Ken
>>
>> Carried out your instructions but the same result happened.
>> What now?
>> Blair
>
> Hi...
>
> Darn. The plot thickens
>
> Are your usb ports working? Anything else usb to plug in and try?
> Or perhaps something you could borrow, like a camera or mass storage
> device?
>
> If nothing else works, then is usb support enabled in bios?
>
> Ken

Thanks Ken - I decided to change the USB connection to be direct into the PC
instead of through a 4 port connecter and it worked!!
Many thanks- I do appreciate you and others help
Blair