I have the problem described in Knowledge Base Article 271248, but this article only applies to Windows 2000. How do I fix this problem in Windows XP?

Although the prnters do not appear in the control pannel "printers and faxes" window, I and limted users can still print.

Thank you.

Sorry I did not provide full information in my initial post. The problem is that the installed printers do not appear in the "printers and faxes" folder and the Printer setup wizard does not run. Knowledge Base Article 271248 (which applied to Windows 2000) suggests that there may be duplicate dll files in the %systemroot% folder. I checked this and did not find any duplicates. The files in the \Windows folder are

opuc.dll
PCDLIB32.DLL
qvphook.dll
twain.dll
twain_32.dll
vmmreg32.dll

How can I fix this problem?

Thanks in advance.

Bruce

"Bruce" wrote:

> I have the problem described in Knowledge Base Article 271248, but this article only applies to Windows 2000. How do I fix this problem in Windows XP?
>
> Although the prnters do not appear in the control pannel "printers and faxes" window, I and limted users can still print.
>
> Thank you.

Bruce wrote:
> I have the problem described in Knowledge Base Article 271248, but
> this article only applies to Windows 2000. How do I fix this problem
> in Windows XP?
>
> Although the prnters do not appear in the control pannel "printers
> and faxes" window, I and limted users can still print.
>
> Thank you.

Windows 2000 and XP are essentially the same. That fix will work for XP.

This happened on a friend's computer yesterday. We
haven't fixed it yet but it seems like this problem
occurred just after installing the latest critical updates
for XP..

>-----Original Message-----
>Sorry I did not provide full information in my initial
post. The problem is that the installed printers do not
appear in the "printers and faxes" folder and the Printer
setup wizard does not run. Knowledge Base Article 271248
(which applied to Windows 2000) suggests that there may be
duplicate dll files in the %systemroot% folder. I checked
this and did not find any duplicates. The files in the
\Windows folder are
>
>opuc.dll
>PCDLIB32.DLL
>qvphook.dll
>twain.dll
>twain_32.dll
>vmmreg32.dll
>
>How can I fix this problem?
>
>Thanks in advance.
>
>Bruce
>
>"Bruce" wrote:
>
>> I have the problem described in Knowledge Base Article
271248, but this article only applies to Windows 2000. How
do I fix this problem in Windows XP?
>>
>> Although the prnters do not appear in the control
pannel "printers and faxes" window, I and limted users
can still print.
>>
>> Thank you.
>.
>