Have you tried the phone support? 1-800-MICROSOFT (US & Canada.)
--
Jane, not plain

64 bit enabled :-)
Batteries not included. Braincell on vacation ;-)
"Chip" <(E-Mail Removed)> wrote in message
news:C2D486D7-681B-4A7F-A10D-(E-Mail Removed)...
>I can't get to MS Support. All I have so far is the License Key. They want
> the Product ID for all support channels. And that's not
> generated/displayed
> until after installation.....
>
> Chip
>
>
> "Rock" wrote:
>
>> "Chip" <(E-Mail Removed)> wrote
>>
>> > Hi
>> > Anyone got a solution for this one?
>> > I have now downloaded the ($250) legal version 3 times but every time
>> > it
>> > gives me this error.
>> > With and without antivirus prog running.
>> > With and without /properties/unblock
>>
>> Have you contacted MS tech support? There isn't much experience with
>> installing the downloaded version yet.
>>
>> --
>> Rock [MS-MVP User/Shell]
>>
>>