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HP970cse printer wont print the color blue

 
 
Tom
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      21st Sep 2003
Can anyone tell me why this printer (HP970Cse)decided to
quit printing the color blue and also green. All other
colors are fine. I have tried 4 new different HP6578A
cartridges and after the inital installation which works
fine on all colors the printer will subsequently quit
printing any thing using the blue jet. I am sure there
is blue ink in the cartridges, It has to be the
printer! Has anyone else experienced this problem?
HELP!!
 
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Lem
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      21st Sep 2003
I agree, this sounds like a printer problem -- so you should look to hp
for assistance. See http://tinyurl.com/o56a
Tom wrote:
> Can anyone tell me why this printer (HP970Cse)decided to
> quit printing the color blue and also green. All other
> colors are fine. I have tried 4 new different HP6578A
> cartridges and after the inital installation which works
> fine on all colors the printer will subsequently quit
> printing any thing using the blue jet. I am sure there
> is blue ink in the cartridges, It has to be the
> printer! Has anyone else experienced this problem?
> HELP!!


 
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Cari \(MS-MVP\)
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      21st Sep 2003
You'd probably have to contact HP for this.....

If you've done the usual tasks of running a maintenance and cleaning cycles
(as per the printer manual) then it could be some deeper problem with the
print head itself.

Cari
www.coribright.com

"Tom" <(E-Mail Removed)> wrote in message
news:06f101c3800b$34176590$(E-Mail Removed)...
> Can anyone tell me why this printer (HP970Cse)decided to
> quit printing the color blue and also green. All other
> colors are fine. I have tried 4 new different HP6578A
> cartridges and after the inital installation which works
> fine on all colors the printer will subsequently quit
> printing any thing using the blue jet. I am sure there
> is blue ink in the cartridges, It has to be the
> printer! Has anyone else experienced this problem?
> HELP!!



 
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