Only when you are online?
Is it a USB unit and do you have a USB DSL modem?
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com
"Robert Montgomery" <(E-Mail Removed)> wrote in message
news:a2d901c4981e$4aef63e0$(E-Mail Removed)...
> My printer reinstalls about 3 or 4 times an hour when I'm
> on line and I get no help at all from HP support. Not
> only do they not understand the problem they have trouble
> with english. I've tried on the phone, email and fax
> support all with the same scripted responses. I have no
> doubt if I could talk with an Enslish speaker in Texas I
> could be understond and my problem resolved.