Help! Fax console crashes when viewing sent items

's Computer Specifications

Hi there

Win XP fax console crashes when trying to view the sent items. I had to
rebuild the computer and neglected to copy the sent messages folder.

since the rebuild i have faxes in the sent folder that i can see in
explorer (in docs and settings/ allusers/ windows/msfax) but i can only
view half the files.

very odd.

Any ideas?

Thanks

Adrian

's Computer Specifications

What do you mean you can view half of the files? Where?
--
Russ Valentine
[MVP-Outlook]
"Adrian J" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Hi there
>
> Win XP fax console crashes when trying to view the sent items. I had to
> rebuild the computer and neglected to copy the sent messages folder.
>
> since the rebuild i have faxes in the sent folder that i can see in
> explorer (in docs and settings/ allusers/ windows/msfax) but i can only
> view half the files.
>
> very odd.
>
> Any ideas?
>
> Thanks
>
> Adrian
>

's Computer Specifications

I can see the files if i go to the default folder where they are stored
in XP i.e. c:\Documents and settings\All Users\Windows\MSFax.

I can see all of the icons, hwoever when i click on some fo them they
can not be loaded into picture and fax viewer.

in MS Fax, whenever i click on the sent folder MSFax crashes, I send
the error report but get nothing back from OCA.

Adrian

's Computer Specifications

What is the extension on these files?
It should be TIF. If so, what is your file association for TIF files?
--
Russ Valentine
[MVP-Outlook]
"Adrian J" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>I can see the files if i go to the default folder where they are stored
> in XP i.e. c:\Documents and settings\All Users\Windows\MSFax.
>
> I can see all of the icons, hwoever when i click on some fo them they
> can not be loaded into picture and fax viewer.
>
> in MS Fax, whenever i click on the sent folder MSFax crashes, I send
> the error report but get nothing back from OCA.
>
> Adrian
>

's Computer Specifications

all files have a tif extension. the association is still into ms
picture and fax viewer as it should be.

's Computer Specifications

State the error message.
--
Russ Valentine
[MVP-Outlook]
"Adrian J" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> all files have a tif extension. the association is still into ms
> picture and fax viewer as it should be.
>

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