Hi all,

First please accept my apology for cross-posting. I really don't know which
area does my question belong to so as an intial try, I post to forums of
different fields and hope to receive attention and advice from experts in
these fields...

I bought a Kinston 1G memory for my Toshiba M4 Tablet PC long time ago from
newegg.com.

I am using Windows XP SP2.

The seemingly smooth upgrade brought me into hidden troubles: my laptop kept
crashing.

At the beginning I didn't notice it was all due to the memory because at
that time I was new to the whole laptop too(I upgraded it immediately after
I bought the laptop).

Gradually I began to find out the crashing was due to the combination of
Windows Media Player 10 + Kinston memory.

The memory was good on everything else except it was harsh to Windows Media
Player 10.

Whenever Windows Media Player was used to playback video, after about 0.5 to
1 hour, the laptop will always crash 100% of the time.

If the 1GB memory is removed, the original 512MB memory from Toshiba M4
remaining, then Windows Meida Player would have no trouble.

The Windows Media Player was so cursed by the memory that even when I use MS
OneNote to record a lecture or meeting, (OneNote internally use Windows
Media Player to compress audio recordings), after 0.5 to 1 hour, it will
crash with 100% assurance.

-----------------------

Here is a sample blue screen of OS crashing today:

KERNEL_STACK_INPAGE_ERROR
STOP: 0X00000077
(0X00000000, 0X8940AC00, 0X00000000, 0XB70A0C34)

-----------------------

Please note that the memory is okay with all other softwares and all crashes
was when MS WMP is active.

It was so difficult to notice this weird conflicting between Windows Media
Player 10 and the Kinston memory and I slipped through newegg's 30 days
warranty. Now they refuse to give me a refund or replacement.

I was stuck for long time.

So I decide I must find a way out, the software have to be able to work with
the memory,

can anybody help me?

Thank you so much!!!

You should use a program/utility to actually test the RAM. Not just rely on
the "my other programs have no issues".


"cfman" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> Hi all,
>
> First please accept my apology for cross-posting. I really don't know
> which area does my question belong to so as an intial try, I post to
> forums of different fields and hope to receive attention and advice from
> experts in these fields...
>
> I bought a Kinston 1G memory for my Toshiba M4 Tablet PC long time ago
> from newegg.com.
>
> I am using Windows XP SP2.
>
> The seemingly smooth upgrade brought me into hidden troubles: my laptop
> kept crashing.
>
> At the beginning I didn't notice it was all due to the memory because at
> that time I was new to the whole laptop too(I upgraded it immediately
> after I bought the laptop).
>
> Gradually I began to find out the crashing was due to the combination of
> Windows Media Player 10 + Kinston memory.
>
> The memory was good on everything else except it was harsh to Windows
> Media Player 10.
>
> Whenever Windows Media Player was used to playback video, after about 0.5
> to 1 hour, the laptop will always crash 100% of the time.
>
> If the 1GB memory is removed, the original 512MB memory from Toshiba M4
> remaining, then Windows Meida Player would have no trouble.
>
> The Windows Media Player was so cursed by the memory that even when I use
> MS OneNote to record a lecture or meeting, (OneNote internally use Windows
> Media Player to compress audio recordings), after 0.5 to 1 hour, it will
> crash with 100% assurance.
>
> -----------------------
>
> Here is a sample blue screen of OS crashing today:
>
> KERNEL_STACK_INPAGE_ERROR
> STOP: 0X00000077
> (0X00000000, 0X8940AC00, 0X00000000, 0XB70A0C34)
>
> -----------------------
>
> Please note that the memory is okay with all other softwares and all
> crashes was when MS WMP is active.
>
> It was so difficult to notice this weird conflicting between Windows Media
> Player 10 and the Kinston memory and I slipped through newegg's 30 days
> warranty. Now they refuse to give me a refund or replacement.
>
> I was stuck for long time.
>
> So I decide I must find a way out, the software have to be able to work
> with the memory,
>
> can anybody help me?
>
> Thank you so much!!!
>

cfman wrote:
> Hi all,
>
> First please accept my apology for cross-posting. I really don't know which
> area does my question belong to so as an intial try, I post to forums of
> different fields and hope to receive attention and advice from experts in
> these fields...

This is really wild cross-posting. I can't imagine what half of these
groups have to do with the subject. Did you examine posts or FAQs for
any of these groups?????????

>
> I bought a Kinston 1G memory for my Toshiba M4 Tablet PC long time ago from
> newegg.com.


Kingston memory chips? I haven't had any problems with them (on a Tablet
and with Windows Media Player).

I'd be checking there are no Toshiba BIOS issues with Toshiba support.

>
> I am using Windows XP SP2.
>
> The seemingly smooth upgrade brought me into hidden troubles: my laptop kept
> crashing.
>
> At the beginning I didn't notice it was all due to the memory because at
> that time I was new to the whole laptop too(I upgraded it immediately after
> I bought the laptop).
>
> Gradually I began to find out the crashing was due to the combination of
> Windows Media Player 10 + Kinston memory.
>
> The memory was good on everything else except it was harsh to Windows Media
> Player 10.
>
> Whenever Windows Media Player was used to playback video, after about 0.5 to
> 1 hour, the laptop will always crash 100% of the time.
>
> If the 1GB memory is removed, the original 512MB memory from Toshiba M4
> remaining, then Windows Meida Player would have no trouble.
>
> The Windows Media Player was so cursed by the memory that even when I use MS
> OneNote to record a lecture or meeting, (OneNote internally use Windows
> Media Player to compress audio recordings), after 0.5 to 1 hour, it will
> crash with 100% assurance.
>
> -----------------------
>
> Here is a sample blue screen of OS crashing today:
>
> KERNEL_STACK_INPAGE_ERROR
> STOP: 0X00000077
> (0X00000000, 0X8940AC00, 0X00000000, 0XB70A0C34)
>
> -----------------------
>
> Please note that the memory is okay with all other softwares and all crashes
> was when MS WMP is active.
>
> It was so difficult to notice this weird conflicting between Windows Media
> Player 10 and the Kinston memory and I slipped through newegg's 30 days
> warranty. Now they refuse to give me a refund or replacement.
>
> I was stuck for long time.
>
> So I decide I must find a way out, the software have to be able to work with
> the memory,
>
> can anybody help me?
>
> Thank you so much!!!
>
>

that does not mean wmp is the problem...

go to your bios and see if there is an option for
timing controled by SPD

if not try manualy adjusting the timing of the ram
by increasing the latency, ect....


"cfman" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> Hi all,
>
> First please accept my apology for cross-posting. I really don't know
> which area does my question belong to so as an intial try, I post to
> forums of different fields and hope to receive attention and advice from
> experts in these fields...
>
> I bought a Kinston 1G memory for my Toshiba M4 Tablet PC long time ago
> from newegg.com.
>
> I am using Windows XP SP2.
>
> The seemingly smooth upgrade brought me into hidden troubles: my laptop
> kept crashing.
>
> At the beginning I didn't notice it was all due to the memory because at
> that time I was new to the whole laptop too(I upgraded it immediately
> after I bought the laptop).
>
> Gradually I began to find out the crashing was due to the combination of
> Windows Media Player 10 + Kinston memory.
>
> The memory was good on everything else except it was harsh to Windows
> Media Player 10.
>
> Whenever Windows Media Player was used to playback video, after about 0.5
> to 1 hour, the laptop will always crash 100% of the time.
>
> If the 1GB memory is removed, the original 512MB memory from Toshiba M4
> remaining, then Windows Meida Player would have no trouble.
>
> The Windows Media Player was so cursed by the memory that even when I use
> MS OneNote to record a lecture or meeting, (OneNote internally use Windows
> Media Player to compress audio recordings), after 0.5 to 1 hour, it will
> crash with 100% assurance.
>
> -----------------------
>
> Here is a sample blue screen of OS crashing today:
>
> KERNEL_STACK_INPAGE_ERROR
> STOP: 0X00000077
> (0X00000000, 0X8940AC00, 0X00000000, 0XB70A0C34)
>
> -----------------------
>
> Please note that the memory is okay with all other softwares and all
> crashes was when MS WMP is active.
>
> It was so difficult to notice this weird conflicting between Windows Media
> Player 10 and the Kinston memory and I slipped through newegg's 30 days
> warranty. Now they refuse to give me a refund or replacement.
>
> I was stuck for long time.
>
> So I decide I must find a way out, the software have to be able to work
> with the memory,
>
> can anybody help me?
>
> Thank you so much!!!
>

<DownWithBugs> wrote in message
news:(E-Mail Removed)...
> You should use a program/utility to actually test the RAM. Not just rely
> on the "my other programs have no issues".
>
>


what program? I didn't know that...

"cfman" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> Hi all,
>
> First please accept my apology for cross-posting. I really don't know
which
> area does my question belong to so as an intial try, I post to forums of
> different fields and hope to receive attention and advice from experts in
> these fields...
>
> I bought a Kinston 1G memory for my Toshiba M4 Tablet PC long time ago
from
> newegg.com.
>
> I am using Windows XP SP2.
>
> The seemingly smooth upgrade brought me into hidden troubles: my laptop
kept
> crashing.
>
> At the beginning I didn't notice it was all due to the memory because at
> that time I was new to the whole laptop too(I upgraded it immediately
after
> I bought the laptop).
>
> Gradually I began to find out the crashing was due to the combination of
> Windows Media Player 10 + Kinston memory.
>
> The memory was good on everything else except it was harsh to Windows
Media
> Player 10.
>
> Whenever Windows Media Player was used to playback video, after about 0.5
to
> 1 hour, the laptop will always crash 100% of the time.
>
> If the 1GB memory is removed, the original 512MB memory from Toshiba M4
> remaining, then Windows Meida Player would have no trouble.
>
> The Windows Media Player was so cursed by the memory that even when I use
MS
> OneNote to record a lecture or meeting, (OneNote internally use Windows
> Media Player to compress audio recordings), after 0.5 to 1 hour, it will
> crash with 100% assurance.
>
> -----------------------
>
> Here is a sample blue screen of OS crashing today:
>
> KERNEL_STACK_INPAGE_ERROR
> STOP: 0X00000077
> (0X00000000, 0X8940AC00, 0X00000000, 0XB70A0C34)
>
> -----------------------
>
> Please note that the memory is okay with all other softwares and all
crashes
> was when MS WMP is active.
>
> It was so difficult to notice this weird conflicting between Windows Media
> Player 10 and the Kinston memory and I slipped through newegg's 30 days
> warranty. Now they refuse to give me a refund or replacement.
>
> I was stuck for long time.
>
> So I decide I must find a way out, the software have to be able to work
with
> the memory,
>
> can anybody help me?
>
> Thank you so much!!!

This may not be a conflict with Kingston memory.

Instead, it may simply be a bad piece of RAM whose defect appears only
under load. The fact that you can prevent the error by removing the
original RAM is a clue to this, particularly since damaged or unreliable RAM
is one of the known causes of this error. .

Have you been able to swap in a different stick of RAM?

http://support.microsoft.com/?kbid=315266

"Defective or unreliable random access memory (RAM) is another common cause
of this issue."

In the meantime, you *might* be able to change BIOS memory settings to be a
bit gentler on the memory (i.e. slower), and so avoid the problem.

HTH
-pk

"John Jay Smith" <-> wrote in message
news:(E-Mail Removed)...
> that does not mean wmp is the problem...
>
> go to your bios and see if there is an option for
> timing controled by SPD
>
> if not try manualy adjusting the timing of the ram
> by increasing the latency, ect....
>
>


Timing?

Please be advised before I bought the chip and I did my homework a lot, and
in particular,

I've used the following website and software tool to determine what was the
memory that fits into my system:

http://www.crucial.com/systemscanner/

Their recommendation:

Crucial recommends this 200-pin SODIMM DDR2 PC2-4200 module, or you can view
the full list of upgrades compatible with your Standard Toshiba Tecra M4
Series.
Details

1GB¡ªCT454277
DDR2 PC2-4200
CL=4
NON-ECC


-------------------------------

I then followed exactly the numbers and the specifications in buying the
Kinston on newegg.com...

What could be wrong?

"Mike Williams" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> cfman wrote:
>> Hi all,
>>
>> First please accept my apology for cross-posting. I really don't know
>> which area does my question belong to so as an intial try, I post to
>> forums of different fields and hope to receive attention and advice from
>> experts in these fields...
>
> This is really wild cross-posting. I can't imagine what half of these
> groups have to do with the subject. Did you examine posts or FAQs for any
> of these groups?????????
>

Mike don't say that. I've already been very sad and extremely desperate. As
you can see, I could not determine what might be the problem so I post to
forums with diverse expertise...

>>
>> I bought a Kinston 1G memory for my Toshiba M4 Tablet PC long time ago
>> from newegg.com.
>
>
> Kingston memory chips? I haven't had any problems with them (on a Tablet
> and with Windows Media Player).
>
> I'd be checking there are no Toshiba BIOS issues with Toshiba support.
>

Could you please elaborate more on this? Thanks

Hi Pk,



>
> This may not be a conflict with Kingston memory.
>
> Instead, it may simply be a bad piece of RAM whose defect appears only
> under load.

But when it crashes with WMP, it was quite low loaded. Only the WMP was
running in my latest test.

> The fact that you can prevent the error by removing the
> original RAM is a clue to this, particularly since damaged or unreliable
> RAM
> is one of the known causes of this error. .
>

Any way to diagonose it?

> Have you been able to swap in a different stick of RAM?
>
> http://support.microsoft.com/?kbid=315266
>
> "Defective or unreliable random access memory (RAM) is another common
> cause
> of this issue."

NO I didn't. I don't have any memory stick avaiable. newegg requires 30%
restocking fee plus mailing charge even for a valid replacement within 30
days. Not to say I was already out of 30 days when I gradually learned my
frustrating memory + WMP problem.

>
> In the meantime, you *might* be able to change BIOS memory settings to be
> a
> bit gentler on the memory (i.e. slower), and so avoid the problem.
>

How to do that? Please see my specifications below and please let me know
how to change the BIOS settings.

------------------------------------------
http://www.crucial.com/systemscanner/

Crucial recommends this 200-pin SODIMM DDR2 PC2-4200 module, or you can view
the full list of upgrades compatible with your Standard Toshiba Tecra M4
Series.
Details

1GB¡ªCT454277
DDR2 PC2-4200
CL=4
NON-ECC


------------------------------------------

How much is the overall performance going to be downgraded if I change a
number in BIOS?

I frequently have to run computational intensive jobs such as Matlab
programs and I really hope that I can have a percentage slowness estimate...

cfman wrote:
> "Mike Williams" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> cfman wrote:
>>> Hi all,
>>>
>>> First please accept my apology for cross-posting. I really don't know
>>> which area does my question belong to so as an intial try, I post to
>>> forums of different fields and hope to receive attention and advice from
>>> experts in these fields...
>> This is really wild cross-posting. I can't imagine what half of these
>> groups have to do with the subject. Did you examine posts or FAQs for any
>> of these groups?????????
>>
>
> Mike don't say that. I've already been very sad and extremely desperate. As
> you can see, I could not determine what might be the problem so I post to
> forums with diverse expertise...

And what relevance would "help_and_support", "device_driver_dev" etc
have to do with the problem????

>
>>> I bought a Kinston 1G memory for my Toshiba M4 Tablet PC long time ago
>>> from newegg.com.
>>
>> Kingston memory chips? I haven't had any problems with them (on a Tablet
>> and with Windows Media Player).
>>
>> I'd be checking there are no Toshiba BIOS issues with Toshiba support.
>>
>
> Could you please elaborate more on this? Thanks
>

Check Toshiba's online KB.