Glad to be of service! :-)
"Jimmy S." <Private> wrote in message news:eGemWC%(E-Mail Removed)...
| Hi Jen,
|
| A few ideas come to mind which you can try in this order..
|
| 1. Disable all other programs during installation especially Antivirus;
| 2. Uninstall the program using the steps posted below;
| 3. Use Compatibility mode to install and play that game as posted below.
|
| ==================================================
| Here's how to properly install or reinstall a game (and/or patch):
|
| 1. Backup any saved games and/or mods to a safe location.
|
| 2. Uninstall the game using Control Panel / Add-Remove programs.
| * Manually delete the game folder or saved games if necessary.
|
| 3. Clear any references to the game leftover in your registry using:
|
http://www.pcmedixwebs.com/regclean.htm
|
| 4. Click My Computer / Rightclick the Drive & Choose Properties
| / Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
| the "Error-Checking" and "Defragmentation" utilities.
|
| 5. After a reboot close & exit your Antivirus and any other programs
| using this method:
http://support.microsoft.com/?scid=331796
|
| 6. Install the game again from your original CD, do not use a backup.
|
| 7. Don't reuse the saved games/mods until you properly test the game.
|
| ====================================================
|
| To install a program using Windows XP's Compatibility Mode, hold
| down SHIFT as you insert the game CD, use My Computer to browse
| to the setup program, and then skip down to step 1 in the list below:
|
| To run an installed program using Windows XP's Compatibility Mode,
| first right click the program and "Send To..." / Desktop (create shortcut).
|
| 1.. Right click on the shortcut to the program.
| 2.. Click on Properties.
| 3.. Click on the Compatibility tab.
| 4.. Click on Run this program in compatibility mode and select one of these:
| a.. Windows 95
| b.. Windows 98
| c.. Windows NT 4
| d.. Windows 2000
| 5.. Under Display settings, check mark the mode that you think that is best:
| a.. Run in 256 colors.
| b.. Run in 640 X 480 screen resolution.
| c.. Disable visual themes.
|
| Click on Apply.Click on Ok.Double click on the program.
|
| For more details please review the source at:
|
http://support.microsoft.com/?kbid=292533
|
| Watch this Application Compatibility Troubleshooter (Power Point
| Presentation):
|
http://support.microsoft.com/service...2/WC112202.ppt
|
| --
| Cheers,
| Jimmy S.
|
| Additional Support Resources: My Zone.com Helpsite:
http://nibblesnbits.tk
| Microsoft Online Tech Support:
http://go.microsoft.com/fwlink/?LinkId=376
| Game FAQ's:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
| My advice is donated "AS IS" without warranty; nor do I confer any rights.
| _________________________________________________________
|
| "Jen" <(E-Mail Removed)> wrote in message news:2e0e01c33fbf$b257ae60$(E-Mail Removed)...
| | I have a program called Kid Pix, for my daughter. I had
| | it running fine for a couple of weeks, but then she
| | realised we weren't able to get the backgrounds for some
| | reason. So I uninstalled it, then tried to reinstall
| | it. But now I get a message saying: "Application error.
| | QTinstal caused a general protection fault in module QT
| | 16INST.exe at 0002:5DA9" and it won't load.
| |
| | Somebody please help!
| | She's so upset.
| |
| | Jen
| |
| |
|
|
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