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Jan Il
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Hi FreeSpirit :-)
What exactly is the "error" you are getting when this happens? Can you give us the exact wording of the error message, it would be very helpful. As would the version of Windows and IE you are using. Also, are you on dialup, broadband or other connection? Does it just stop working, or does it shut down completely? There are a few things that can cause these types of problems outside of bugs, so, not knowing the OS you have, I can only toss out a few random suggestions you might try. But, BohDemon that you have, or perhaps it is Bozeman, is not exactly a good indicator of whether or not you have a hijacker. And, there may be other types of malware or parasites on your system that Norton, AdAware or SpyBot are not programmed to detect. Thus, your system may actually not be clean. Also, it may be that your connection setups need to be adjusted, as in, they could be disconnecting for some reason, or dropping off. There are other things besides scumware that can cause that to happen. Here's a few things to check: AutoDisconnect doesn't work or the settings change http://inetexplorer.mvps.org/answers.htm#disconnect or.............. Most versions of Windows will have an option that will disconnect the computer from the Internet after a certain amount of time the system has been idle while on the Internet. This is referred to as the Idle Disconnect feature. When this occurs, the system will bring up a warning to let you know that "the connection has been idle for X amount of time, would you like to stay online" and then give you the option to stay connected or disconnect. While this can be a nifty feature, many find this to be a nuisance. Here's how to disable this feature: Click on the START button, Go to SETTINGS, and then click on CONTROL PANEL Double-click on the INTERNET or INTERNET OPTIONS icon If you had the INTERNET icon, click on the tab that says CONNECTION, then look in the middle of the window. There will be a checkbox that says "Disconnect if idle for ." and put a check in this box. Then press OK and the Idle Disconnect feature should be disabled. If you had the INTERNET OPTIONS icon, click on the tab that says CONNECTION, then look for a button labeled SETTINGS on the right-hand side. In the next window that comes up, look at the bottom portion for "Dial-up settings" and on the right, click on the ADVANCED button. In the next window that appears, here will be a checkbox that says "Disconnect if idle for.". Click on this box to place a check in it, then press OK until no more OK buttons are displayed on the screen. The Idle Disconnect feature should now be disabled. IE shuts down without warning http://inetexplorer.mvps.org/answers_5.htm#shuts_down Open an ms-dos prompt window (Start>Run>) and type the following (one entry at a time), and press enter after each line. A message will appear stating that these have been registered successfully. regsvr32 Shdocvw.dll regsvr32 Shell32.dll (this command only for Win2000 and XP) regsvr32 Oleaut32.dll regsvr32 Actxprxy.dll regsvr32 Mshtml.dll regsvr32 Urlmon.dll http://support.microsoft.com/?kbid=306831 http://support.microsoft.com/default...kb;EN-US;27655 also...do the following to properly check for scumware on your system as you may have a hijacker, malware, spyware or parasites on your system causing this problem. Thus, in addition to running your updated anti-virus program, you should do the following to be sure none of these are present on your system. Although you may have already run one or more of the programs, please do so again according to the instructions below. Be aware that some variants of malware can replicate themselves over and over if not removed properly. Please follow all instructions carefully to be sure your system is thoroughly cleaned: Dealing with Unwanted Spyware and Parasites: http://mvps.org/winhelp2002/unwanted.htm Be sure to run CWShredder, AdAware and Spybot. Download the newest version of HiJackThis here: http://www.bleepingcomputer.com/files/hijackthis.php (or Spybot - Search and Destroy DSO Exploit Fix 1.3.1 TX) http://www.majorgeeks.com/download4392.html Also be sure to use the HijackThis. Please DO NO post your log to this newsgroup, but to one of the HiJackThis Support Forums below: http://www.hijackthis.de/forum/forum...stlanguageid=4 the Aumha HiJackThis forums http://forum.aumha.org/viewforum.php?f=30 or Spyware Beware: http://forums.maddoktor2.com/index.php?showforum=17 to allow the experts there to evaluate your log and advise you of the necessary steps to clean your system. Also this program searches for hidden .dlls that recreate the malware. About Buster: http://www.majorgeeks.com/download4289.html CAUTION!!!!! Before you try to remove spyware using any of the programs below, download a copy of LSPFIX from any of the following sites: http://www.cexx.org/lspfix.htm http://www.spychecker.com/program/winsockxpfix.html (if your OS is Win2k or XP) The process of removing certain malware may kill your internet connection. If this should occur, this program, LSPFIX, will enable you to regain your connection. Also, get a copy of WINSOCKXPFIX available at: http://www.spychecker.com/program/winsockxpfix.html and WinsockXP Fix- WinXP http://www.spychecker.com/program/winsockxpfix.html Also, with instructions, at http://www.iup.edu/house/resnet/winfix.shtm also From LavaSoft- all versions of Windows- http://digital-solutions.co.uk/lavasoft/whndnfix.zip also .... (NOTE: It is reported that in XP SP2, the command netsh winsock reset will fix this problem without the need for these programs.) or ........ Winsock Fix Utility http://www.dfwonline.net/files/WinsockFix.zip Also......... Courtesy of Jim Byrd - Download Sysclean.com, from Trend Micro, here: http://www.trendmicro.com/download/dcs.asp along with the latest pattern file, here: http://www.trendmicro.com/download/pattern.asp Be sure to read the "How-to" info here: http://www.trendmicro.com/ftp/products/tsc/readme.txt You might also want to get Art's updater, SYS-UP.Zip, here for future updating of these: http://home.epix.net/~artnpeg/. (If you download and use the updater from the beginning, it will automatically handle downloading the other files. Place them in a dedicated folder after appropriate unzipping, and then run. This scan may take a long time, as Sysclean is VERY extensive and thorough and...... NOTE: If you can not download these programs from the Internet, if your PC has CD read capabilities, go to another computer with CD-ROM burning capabilities. Create a folder on the hard drive of the other computer called HOLD, download the programs to that folder, then burn that folder to a CD. Copy the HOLD folder to your HD and then install the programs from there and run them. After you have IE access again, update all programs where possible to get the latest definitions and run them again in Safe Mode to be sure there are no lingering items on the system. also........... Additional information on how to protect your PC: The Parasite Fight http://www.aumha.org/a/quickfix.htm More security tips at http://www.aumha.org/a/parasite.htm Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.htm If these steps do not resolve your problem, or you need help with the above, please post back to this thread with the details and any error messages. Hope this helps Jan ![]() Smiles are meant to be shared, that's why they're so contagious. Replies are posted only to the newsgroup for the benefit or other readers. How to make a good newsgroup post: http://www.dts-l.org/goodpost.htm > Can anyone tell me why I have to keep rebooting my PC every few hours to use > IE? If I don't reboot at least every 2 to 3 hours all I get is this same > "error" > window. After a REBOOT it again works. This is getting very OLD. > > Please,... how do I fix IE so it works without having to reboot the PC every > few hours. I have BohDemon so no browser hijackers, I run spybot, adaware, > Norton AV, etc - my PC is clean. What is causing this to happen more and > more often? > > I did a scandisk/fix errors and it rebooted but now I.E. no longer > works. I was able to get one website this morning - then the same "cannot > be displayed window again. > > All I get is this page for all websites tried. Any suggestions? There > are LOADS of application errors in the log and a few Service Control > errors - now what???? What fixes all these problems? > > I ran Norton AV, spybot, adaware, Spyblaster, have Bhod so no browser > jackers etc. > > "The page cannot be displayed > The page you are looking for is currently unavailable. The Web site > might be experiencing technical difficulties, or you may need to adjust > your > browser settings..... SNIP" > > FS~ > > |
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~ FreeSpirit ~
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"Jan Il" <(E-Mail Removed)> wrote in message news:O$(E-Mail Removed)... > Hi FreeSpirit :-) > > What exactly is the "error" you are getting when this happens? Can you > give > us the exact wording of the error message, it would be very helpful. $$$ Here it is: The page cannot be displayed The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings. Please try the following: a.. Click the Refresh button, or try again later. b.. If you typed the page address in the Address bar, make sure that it is spelled correctly. c.. To check your connection settings, click the Tools menu, and then click Internet Options. On the Connections tab, click Settings. The settings should match those provided by your local area network (LAN) administrator or Internet service provider (ISP). d.. See if your Internet connection settings are being detected. You can set Microsoft Windows to examine your network and automatically discover network connection settings (if your network administrator has enabled this setting). 1.. Click the Tools menu, and then click Internet Options. 2.. On the Connections tab, click LAN Settings. 3.. Select Automatically detect settings, and then click OK. e.. Some sites require 128-bit connection security. Click the Help menu and then click About Internet Explorer to determine what strength security you have installed. f.. If you are trying to reach a secure site, make sure your Security settings can support it. Click the Tools menu, and then click Internet Options. On the Advanced tab, scroll to the Security section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0. g.. Click the Back button to try another link. Cannot find server or DNS Error Internet Explorer As > would the version of Windows and IE you are using. $$$ Version 6 - It came on the PC. Also, are you on dialup, > broadband or other connection? Does it just stop working, or does it shut > down completely? $$$ It suddenly just stops getting to the webpages. I also lose Usenet and these NGs at the same time. Sometimes e-mail will keep working, sometimes not. We have a dial-up "up" connection but have a Direcway Satellite return. > There are a few things that can cause these types of problems outside of > bugs, so, not knowing the OS you have, I can only toss out a few random > suggestions you might try. $$$ Oh, sorry, I have WXP-Home with SP2 installed. But the problem started a few days before installing SP2. > But, BohDemon that you have, or perhaps it is Bozeman, is not exactly a > good > indicator of whether or not you have a hijacker. And, there may be other > types of malware or parasites on your system that Norton, AdAware or > SpyBot > are not programmed to detect. Thus, your system may actually not be > clean. $$$ What else can I use to find scumware??? I'm willing to try anything at this point. > Also, it may be that your connection setups need to be adjusted, as in, > they could be disconnecting for some reason, or dropping off. There are > other things besides scumware that can cause that to happen. > Here's a few things to check: > AutoDisconnect doesn't work or the settings change > http://inetexplorer.mvps.org/answers.htm#disconnect > or.............. > Most versions of Windows will have an option that will disconnect the > computer from the Internet after a certain amount of time the system has > been idle while on the Internet. This is referred to as the Idle > Disconnect > feature. When this occurs, the system will bring up a warning to let you > know that "the connection has been idle for X amount of time, would you > like > to stay online" and then give you the option to stay connected or > disconnect. While this can be a nifty feature, many find this to be a > nuisance. Here's how to disable this feature: $$$ OK, I have never seen this come up on either W98SE or WXP-home. Also the problem doesn't affect the two other computers on the net-work, and this PC with the problem is the server for them. They can get the webpages but THIS computer cannot. See above. :*( FS~ |
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Frank Saunders, MS-MVP, IE/OE
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Eliminate any scumware.
CAUTION!!!!! Before you try to remove spyware using any of these programs , download a copy of LSPFIX from any of the following sites: http://www.cexx.org/lspfix.htm http://www.spychecker.com/program/winsockxpfix.html (if your OS is Win2k or XP) The process of removing certain malware may kill your internet connection. If this should occur, this program, LSPFIX, will enable you to regain your connection. See Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines http://mvps.org/winhelp2002/unwanted.htm Note that AdAware and SpyBot S & D will each catch some things the other won't. Also, each needs to be updated with the program's update function before every use, even when just downloaded. There's also a lot more to do than just those two programs. CWShredder is also available here: http://www.kellys-korner-xp.com/regs...cwshredder.zip **Post your HijackThis log to http://forums.spywareinfo.com/ or the Spyware forum at http://forum.aumha.org/ for expert analysis, not here.** Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder may be found on this page: http://aumha.org/a/parasite.htm. See this link for information about malware: http://arstechnica.com/articles/paedia/malware.ars If nothing there helps, please post back to this thread. -- Frank Saunders, MS-MVP, IE/OE Please respond in Newsgroup. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com/security/protect/ "~ FreeSpirit ~" <(E-Mail Removed)> wrote in message news:%234E$(E-Mail Removed)... > > "Jan Il" <(E-Mail Removed)> wrote in message > news:O$(E-Mail Removed)... >> Hi FreeSpirit :-) >> >> What exactly is the "error" you are getting when this happens? Can you >> give >> us the exact wording of the error message, it would be very helpful. > > $$$ Here it is: > > The page cannot be displayed > The page you are looking for is currently unavailable. The Web site > might be experiencing technical difficulties, or you may need to adjust > your > browser settings. > > Please try the following: > > a.. Click the Refresh button, or try again later. > > b.. If you typed the page address in the Address bar, make sure > that > it is spelled correctly. > > c.. To check your connection settings, click the Tools menu, and > then click Internet Options. On the Connections tab, click Settings. The > settings should match those provided by your local area network (LAN) > administrator or Internet service provider (ISP). > d.. See if your Internet connection settings are being detected. > You > can set Microsoft Windows to examine your network and automatically > discover > network connection settings (if your network administrator has enabled > this > setting). > 1.. Click the Tools menu, and then click Internet Options. > 2.. On the Connections tab, click LAN Settings. > 3.. Select Automatically detect settings, and then click OK. > e.. Some sites require 128-bit connection security. Click the Help > menu and then click About Internet Explorer to determine what strength > security you have installed. > f.. If you are trying to reach a secure site, make sure your > Security settings can support it. Click the Tools menu, and then click > Internet Options. On the Advanced tab, scroll to the Security section and > check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0. > g.. Click the Back button to try another link. > > Cannot find server or DNS Error > Internet Explorer > > > As >> would the version of Windows and IE you are using. > > $$$ Version 6 - It came on the PC. > > Also, are you on dialup, >> broadband or other connection? Does it just stop working, or does it shut >> down completely? > > $$$ It suddenly just stops getting to the webpages. I also lose Usenet > and these NGs at the same time. Sometimes e-mail will keep working, > sometimes not. We have a dial-up "up" connection but have a Direcway > Satellite return. > >> There are a few things that can cause these types of problems outside of >> bugs, so, not knowing the OS you have, I can only toss out a few random >> suggestions you might try. > > $$$ Oh, sorry, I have WXP-Home with SP2 installed. But the problem > started a few days before installing SP2. > >> But, BohDemon that you have, or perhaps it is Bozeman, is not exactly a >> good >> indicator of whether or not you have a hijacker. And, there may be other >> types of malware or parasites on your system that Norton, AdAware or >> SpyBot >> are not programmed to detect. Thus, your system may actually not be >> clean. > > $$$ What else can I use to find scumware??? I'm willing to try anything > at this point. > >> Also, it may be that your connection setups need to be adjusted, as in, >> they could be disconnecting for some reason, or dropping off. There are >> other things besides scumware that can cause that to happen. > >> Here's a few things to check: > >> AutoDisconnect doesn't work or the settings change >> http://inetexplorer.mvps.org/answers.htm#disconnect > >> or.............. > >> Most versions of Windows will have an option that will disconnect the >> computer from the Internet after a certain amount of time the system has >> been idle while on the Internet. This is referred to as the Idle >> Disconnect >> feature. When this occurs, the system will bring up a warning to let you >> know that "the connection has been idle for X amount of time, would you >> like >> to stay online" and then give you the option to stay connected or >> disconnect. While this can be a nifty feature, many find this to be a >> nuisance. Here's how to disable this feature: > > $$$ OK, I have never seen this come up on either W98SE or WXP-home. Also > the problem doesn't affect the two other computers on the net-work, and > this PC with the problem is the server for them. They can get the > webpages but THIS computer cannot. See above. :*( > > FS~ > > |
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~ FreeSpirit ~
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"Frank Saunders, MS-MVP, IE/OE" <(E-Mail Removed)> wrote in message news:%23g$(E-Mail Removed)... > Eliminate any scumware. > CAUTION!!!!! Before you try to remove spyware using any of these programs > , > download a copy of LSPFIX from any of the following sites: > http://www.cexx.org/lspfix.htm > http://www.spychecker.com/program/winsockxpfix.html > (if your OS is Win2k or XP) The process of removing certain malware may > kill > your internet connection. If this should occur, this program, LSPFIX, will > enable you to regain your connection. > > See > Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines > http://mvps.org/winhelp2002/unwanted.htm > > Note that AdAware and SpyBot S & D will each catch some things the other > won't. Also, each needs to be updated with the program's update function > before every use, even when just downloaded. There's also a lot more to > do > than just those two programs. CWShredder is also available here: > http://www.kellys-korner-xp.com/regs...cwshredder.zip > **Post your HijackThis log to > http://forums.spywareinfo.com/ or the Spyware forum at > http://forum.aumha.org/ for expert analysis, not here.** > Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder > may be found on this page: > http://aumha.org/a/parasite.htm. > > > See this link for information about malware: > http://arstechnica.com/articles/paedia/malware.ars > > If nothing there helps, please post back to this thread. > > -- > Frank Saunders, MS-MVP, IE/OE > Please respond in Newsgroup. Do not send email > http://www.fjsmjs.com > Protect your PC > http://www.microsoft.com/security/protect/ ============================== Mr Sanders, thanks for the reply but I already have Spybot, AdAware, BHodemon, Spywareblaster, Norton AV, Code Stuff Start-up-Monitor, CW Shredder, & HiJackThis. I update them bi-weekly (except Norton/that's daily) and run them faithfully. If this PC is infected I'd be really surprised. I'll update them tonight and run them all again..... FS~ |
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~ FreeSpirit ~
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Can someone help with this problem? I updated all my anti virus and spyware
and ran it last night. I ran scandisk/fix errors and defragged and the problem persists!!! Even Hijack this showed nothing. Now PLEASE how do I either fix or replace IE on a XP-SP2-home machine. I can't get any work done!!! FS~ "Frank Saunders, MS-MVP, IE/OE" <(E-Mail Removed)> wrote in message news:%23g$(E-Mail Removed)... > Eliminate any scumware. > CAUTION!!!!! Before you try to remove spyware using any of these programs > , > download a copy of LSPFIX from any of the following sites: > http://www.cexx.org/lspfix.htm > http://www.spychecker.com/program/winsockxpfix.html > (if your OS is Win2k or XP) The process of removing certain malware may > kill > your internet connection. If this should occur, this program, LSPFIX, will > enable you to regain your connection. > > See > Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines > http://mvps.org/winhelp2002/unwanted.htm > > Note that AdAware and SpyBot S & D will each catch some things the other > won't. Also, each needs to be updated with the program's update function > before every use, even when just downloaded. There's also a lot more to > do > than just those two programs. CWShredder is also available here: > http://www.kellys-korner-xp.com/regs...cwshredder.zip > **Post your HijackThis log to > http://forums.spywareinfo.com/ or the Spyware forum at > http://forum.aumha.org/ for expert analysis, not here.** > Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder > may be found on this page: > http://aumha.org/a/parasite.htm. > > > See this link for information about malware: > http://arstechnica.com/articles/paedia/malware.ars > > If nothing there helps, please post back to this thread. > > -- > Frank Saunders, MS-MVP, IE/OE > Please respond in Newsgroup. Do not send email > http://www.fjsmjs.com > Protect your PC > http://www.microsoft.com/security/protect/ > > > "~ FreeSpirit ~" <(E-Mail Removed)> wrote in message > news:%234E$(E-Mail Removed)... >> >> "Jan Il" <(E-Mail Removed)> wrote in message >> news:O$(E-Mail Removed)... >>> Hi FreeSpirit :-) >>> >>> What exactly is the "error" you are getting when this happens? Can you >>> give >>> us the exact wording of the error message, it would be very helpful. >> >> $$$ Here it is: >> >> The page cannot be displayed >> The page you are looking for is currently unavailable. The Web site >> might be experiencing technical difficulties, or you may need to adjust >> your >> browser settings. >> >> Please try the following: >> >> a.. Click the Refresh button, or try again later. >> >> b.. If you typed the page address in the Address bar, make sure >> that >> it is spelled correctly. >> >> c.. To check your connection settings, click the Tools menu, and >> then click Internet Options. On the Connections tab, click Settings. The >> settings should match those provided by your local area network (LAN) >> administrator or Internet service provider (ISP). >> d.. See if your Internet connection settings are being detected. >> You >> can set Microsoft Windows to examine your network and automatically >> discover >> network connection settings (if your network administrator has enabled >> this >> setting). >> 1.. Click the Tools menu, and then click Internet Options. >> 2.. On the Connections tab, click LAN Settings. >> 3.. Select Automatically detect settings, and then click OK. >> e.. Some sites require 128-bit connection security. Click the Help >> menu and then click About Internet Explorer to determine what strength >> security you have installed. >> f.. If you are trying to reach a secure site, make sure your >> Security settings can support it. Click the Tools menu, and then click >> Internet Options. On the Advanced tab, scroll to the Security section and >> check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0. >> g.. Click the Back button to try another link. >> >> Cannot find server or DNS Error >> Internet Explorer >> >> >> As >>> would the version of Windows and IE you are using. >> >> $$$ Version 6 - It came on the PC. >> >> Also, are you on dialup, >>> broadband or other connection? Does it just stop working, or does it >>> shut >>> down completely? >> >> $$$ It suddenly just stops getting to the webpages. I also lose Usenet >> and these NGs at the same time. Sometimes e-mail will keep working, >> sometimes not. We have a dial-up "up" connection but have a Direcway >> Satellite return. >> >>> There are a few things that can cause these types of problems outside of >>> bugs, so, not knowing the OS you have, I can only toss out a few random >>> suggestions you might try. >> >> $$$ Oh, sorry, I have WXP-Home with SP2 installed. But the problem >> started a few days before installing SP2. >> >>> But, BohDemon that you have, or perhaps it is Bozeman, is not exactly a >>> good >>> indicator of whether or not you have a hijacker. And, there may be other >>> types of malware or parasites on your system that Norton, AdAware or >>> SpyBot >>> are not programmed to detect. Thus, your system may actually not be >>> clean. >> >> $$$ What else can I use to find scumware??? I'm willing to try anything >> at this point. >> >>> Also, it may be that your connection setups need to be adjusted, as in, >>> they could be disconnecting for some reason, or dropping off. There are >>> other things besides scumware that can cause that to happen. >> >>> Here's a few things to check: >> >>> AutoDisconnect doesn't work or the settings change >>> http://inetexplorer.mvps.org/answers.htm#disconnect >> >>> or.............. >> >>> Most versions of Windows will have an option that will disconnect the >>> computer from the Internet after a certain amount of time the system has >>> been idle while on the Internet. This is referred to as the Idle >>> Disconnect >>> feature. When this occurs, the system will bring up a warning to let you >>> know that "the connection has been idle for X amount of time, would you >>> like >>> to stay online" and then give you the option to stay connected or >>> disconnect. While this can be a nifty feature, many find this to be a >>> nuisance. Here's how to disable this feature: >> >> $$$ OK, I have never seen this come up on either W98SE or WXP-home. >> Also the problem doesn't affect the two other computers on the net-work, >> and this PC with the problem is the server for them. They can get the >> webpages but THIS computer cannot. See above. :*( >> >> FS~ >> >> > > |
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Robert Aldwinckle
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"~ FreeSpirit ~" <(E-Mail Removed)> wrote in message
news:%234E$(E-Mail Removed)... > > "Jan Il" <(E-Mail Removed)> wrote in message > news:O$(E-Mail Removed)... >> What exactly is the "error" you are getting when this happens? > Cannot find server or DNS Error There you go. It's a DNS error, probably intermittent so you can't do much to diagnose it. If you are using a dial-up connection and it seems permanent, hang-up and re-dial. If it is a broadband connection and it is appropriate for your setup use an ipconfig option to force a new lease and hopefully better DNS service (e.g. ipconfig /registerdns ) (That would be simpler than the reboot procedure you claim is now necessary.) You should tell your ISP about the problem and ask them for some alternatives. Or start looking for a different ISP. Use nslookup to prove that the problem is the DNS. E.g just enter nslookup in a command window; often it can't even connect with the server or at least shows signs of frequent timeouts. BTW you may find better suggestions in a newsgroup which specializes in networking for your OS. Good luck Robert Aldwinckle --- |
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~ FreeSpirit ~
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"Robert Aldwinckle" <(E-Mail Removed)> wrote in message news:%231j%(E-Mail Removed)... > "~ FreeSpirit ~" <(E-Mail Removed)> wrote in message > news:%234E$(E-Mail Removed)... >> >> "Jan Il" <(E-Mail Removed)> wrote in message >> news:O$(E-Mail Removed)... > >>> What exactly is the "error" you are getting when this happens? > >> Cannot find server or DNS Error > > > There you go. It's a DNS error, probably intermittent so you can't > do much to diagnose it. If you are using a dial-up connection > and it seems permanent, hang-up and re-dial. If it is a broadband > connection and it is appropriate for your setup use an ipconfig > option to force a new lease and hopefully better DNS service > (e.g. ipconfig /registerdns ) (That would be simpler than the > reboot procedure you claim is now necessary.) ## It's dialup with a Satellite return. I can always hangup and redial, but only a *reboot* got back my use of IE6 for awhile. What is an "ipconfig option?" I typed in (start/run) ipconfig /registerdns and a black DOS like window flashed by.... ????? I don't know what you're talking about here??!?!!?!!? > You should tell your ISP about the problem and ask them for some > alternatives. Or start looking for a different ISP. Use nslookup > to prove that the problem is the DNS. E.g just enter nslookup > in a command window; ## And what do I do when the black "command window" comes up? I know nothing about DOS commands. often it can't even connect with the server > or at least shows signs of frequent timeouts. ## What does? The command window just sat there with a blinking cursor. It had my default server with an IP address. What do I do with that? Am I supposed to type something in there? > BTW you may find better suggestions in a newsgroup which > specializes in networking for your OS. ## I already have..... the problem stopped when I removed ZoneAlarm5 from my system - as suggested by someone on one of these NGs. But I must have a good firewall so will try downloading a FRESH new ZA5 tonight. Please explain the things you mentioned above in case the problem returns when we reinstall ZA tonight. There may be a DNS problem as well as some kind of clash between ZA and IE6/security fixes in SP2. FS~ |
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Robert Aldwinckle
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"~ FreeSpirit ~" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)... > > "Robert Aldwinckle" <(E-Mail Removed)> wrote in message > news:%231j%(E-Mail Removed)... >> "~ FreeSpirit ~" <(E-Mail Removed)> wrote in message >> news:%234E$(E-Mail Removed)... >>> >>> "Jan Il" <(E-Mail Removed)> wrote in message >>> news:O$(E-Mail Removed)... >> >>>> What exactly is the "error" you are getting when this happens? >> >>> Cannot find server or DNS Error >> >> >> There you go. It's a DNS error, probably intermittent so you can't >> do much to diagnose it. If you are using a dial-up connection >> and it seems permanent, hang-up and re-dial. If it is a broadband >> connection and it is appropriate for your setup use an ipconfig >> option to force a new lease and hopefully better DNS service >> (e.g. ipconfig /registerdns ) (That would be simpler than the >> reboot procedure you claim is now necessary.) > > ## It's dialup with a Satellite return. I can always hangup and redial, > but only a *reboot* got back my use of IE6 for awhile. What is an "ipconfig > option?" I typed in (start/run) ipconfig /registerdns and a black DOS like > window flashed by.... ????? I don't know what you're talking about > here??!?!!?!!? Sounds like you should spend some time with your online Help then. Press Win-F1 and enter: command-line reference > >> You should tell your ISP about the problem and ask them for some >> alternatives. Or start looking for a different ISP. Use nslookup >> to prove that the problem is the DNS. E.g just enter nslookup >> in a command window; > > ## And what do I do when the black "command window" comes up? > I know nothing about DOS commands. In NT we call them command window commands. DOS was an earlier OS. NT's commands are like DOS commands but there are some syntax differences for common commands and lots of new NT-only commands. > >> often it can't even connect with the server >> or at least shows signs of frequent timeouts. > > ## What does? The command window just sat there with a blinking cursor. > It had my default server with an IP address. With no sign of timeout? That sounds normal then. > What do I do with that? Am I supposed to type something in there? Well, if what you were describing is a normal connection with your DNS you would be in nslookup's interactive mode so you could enter nslookup subcommands or more specifically verify the addressability of the sites that IE is getting its errors with. Type exit to leave nslookup's subcommand context. You can also verify addressability with the tracert and ping commands. However, be aware that in those cases a proper DNS lookup may be bypassed if there is enough information to satisfy it in the dnscache (e.g. using overrides entered in the HOSTS file.) If those things seem Ok the next thing that I would do is use telnet (another NT command) to test if the failing site's port 80 is open. E.g. if you enter telnet www.microsoft.com 80 normally the screen will clear. If the lookup fails or if an open port is not detected you will get an error message. With that particular site when the screen clears you can type GET / (That's GET<space><slash><Enter>.) and see an HTTP response from that server. It would probably be a good idea for you to try these procedures when things are working properly so you will have something to compare with when they aren't. Good luck Robert --- > >> BTW you may find better suggestions in a newsgroup which >> specializes in networking for your OS. > > ## I already have..... the problem stopped when I removed ZoneAlarm5 from > my system - as suggested by someone on one of these NGs. But I must have a > good firewall so will try downloading a FRESH new ZA5 tonight. Please > explain the things you mentioned above in case the problem returns when we > reinstall ZA tonight. There may be a DNS problem as well as some kind of > clash between ZA and IE6/security fixes in SP2. > > FS~ > |
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~ FreeSpirit ~
Guest
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"Robert Aldwinckle" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)... > "~ FreeSpirit ~" <(E-Mail Removed)> wrote in message > news:(E-Mail Removed)... >> >> "Robert Aldwinckle" <(E-Mail Removed)> wrote in message >> news:%231j%(E-Mail Removed)... >>> "~ FreeSpirit ~" <(E-Mail Removed)> wrote in message >>> news:%234E$(E-Mail Removed)... >>>> >>>> "Jan Il" <(E-Mail Removed)> wrote in message >>>> news:O$(E-Mail Removed)... >>> >>>>> What exactly is the "error" you are getting when this happens? >>> >>>> Cannot find server or DNS Error >>> >>> >>> There you go. It's a DNS error, probably intermittent so you can't >>> do much to diagnose it. If you are using a dial-up connection >>> and it seems permanent, hang-up and re-dial. If it is a broadband >>> connection and it is appropriate for your setup use an ipconfig >>> option to force a new lease and hopefully better DNS service >>> (e.g. ipconfig /registerdns ) (That would be simpler than the >>> reboot procedure you claim is now necessary.) >> >> ## It's dialup with a Satellite return. I can always hangup and redial, >> but only a *reboot* got back my use of IE6 for awhile. What is an >> "ipconfig >> option?" I typed in (start/run) ipconfig /registerdns and a black DOS >> like >> window flashed by.... ????? I don't know what you're talking about >> here??!?!!?!!? > > > Sounds like you should spend some time with your online Help then. > Press Win-F1 and enter: command-line reference ## "Command line reference" brought up all kinds of information for my HP Printer. >>> You should tell your ISP about the problem and ask them for some >>> alternatives. Or start looking for a different ISP. Use nslookup >>> to prove that the problem is the DNS. E.g just enter nslookup >>> in a command window; >> >> ## And what do I do when the black "command window" comes up? >> I know nothing about DOS commands. > In NT we call them command window commands. > DOS was an earlier OS. NT's commands are like DOS > commands but there are some syntax differences > for common commands and lots of new NT-only commands. ## What would I use these command windows for? All I know is Windows. I never used anything else. I have no clue what you type in these black windows. >>> often it can't even connect with the server >>> or at least shows signs of frequent timeouts. >> >> ## What does? The command window just sat there with a blinking cursor. >> It had my default server with an IP address. > With no sign of timeout? That sounds normal then. ## Time out? Nothing but a blinking curser. However, the IE problems stopped when I uninstalled ZoneAlarm5. >> What do I do with that? Am I supposed to type something in there? > Well, if what you were describing is a normal connection with > your DNS you would be in nslookup's interactive mode > so you could enter nslookup subcommands or more specifically > verify the addressability of the sites that IE is getting its errors > with. > Type exit to leave nslookup's subcommand context. ## Enter a "subcommands?" What do non-techies do who don't know anything about command windows? Where are "subcommands" entered? > You can also verify addressability with the tracert and ping commands. > However, be aware that in those cases a proper DNS lookup may be > bypassed if there is enough information to satisfy it in the dnscache > (e.g. using overrides entered in the HOSTS file.) ## ???? > If those things seem Ok ## How does one know if they're OK? the next thing that I would do is use > telnet (another NT command) ## What is an NT command? to test if the failing site's port 80 > is open. E.g. if you enter > telnet www.microsoft.com 80 > normally the screen will clear. ## So I type this in the black command window and the webpage with the error clears that means port 80 is not open? Or is open, and what does that mean to me? If the lookup fails or if an open port > is not detected you will get an error message. ## Where will the error message appear? On the Internet cleared window or in the black window? With that particular > site when the screen clears you can type GET / > (That's GET<space><slash><Enter>.) > and see an HTTP response from that server. ## This is also typed into the command window? > It would probably be a good idea for you to try these procedures > when things are working properly so you will have something > to compare with when they aren't. ## Where is information about using a command prompt in WXP to be found? The average PC user like myself is not going to understand the above information.... FS~ |
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