Hello
Some nice person emailed us the following virus and Kaspersky has been going
nuts with a virus alert telling us that code suspected for
Exploit.IFrame.FileDownload in our outlook express inbox and deleted box.
Thats what I would expect Kaspersky to do, and it does.
I now cannot access my inbox or deleted box to delete the dreaded email,
saying that this folder (inbox & deleted box) cannot be opened. Is there a
repair somewhere to allow me to open said folders? I dont think the virus is
installed in our PC, just parked in our inbox file.

cheers
andrew

What Ver. of Windows?


On Sat, 1 Nov 2003 00:04:28 -0000, "AJM" <(E-Mail Removed)>
wrote:

>Hello
>Some nice person emailed us the following virus and Kaspersky has been going
>nuts with a virus alert telling us that code suspected for
>Exploit.IFrame.FileDownload in our outlook express inbox and deleted box.
>Thats what I would expect Kaspersky to do, and it does.
>I now cannot access my inbox or deleted box to delete the dreaded email,
>saying that this folder (inbox & deleted box) cannot be opened. Is there a
>repair somewhere to allow me to open said folders? I dont think the virus is
>installed in our PC, just parked in our inbox file.
>
>cheers
>andrew
>

No Emails Please

Windows XP Home, OE6

"Santa Claus" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> What Ver. of Windows?
>
>
> On Sat, 1 Nov 2003 00:04:28 -0000, "AJM" <(E-Mail Removed)>
> wrote:
>
> >Hello
> >Some nice person emailed us the following virus and Kaspersky has been
going
> >nuts with a virus alert telling us that code suspected for
> >Exploit.IFrame.FileDownload in our outlook express inbox and deleted box.
> >Thats what I would expect Kaspersky to do, and it does.
> >I now cannot access my inbox or deleted box to delete the dreaded email,
> >saying that this folder (inbox & deleted box) cannot be opened. Is there
a
> >repair somewhere to allow me to open said folders? I dont think the virus
is
> >installed in our PC, just parked in our inbox file.
> >
> >cheers
> >andrew
> >
>
> No Emails Please

Outlook Express Extract Works with 5x,6
http://perso.club-internet.fr/macallan/



On Sun, 2 Nov 2003 12:05:29 -0000, "AJM" <(E-Mail Removed)>
wrote:

>Windows XP Home, OE6
>
>"Santa Claus" <(E-Mail Removed)> wrote in message
>news:(E-Mail Removed)...
>> What Ver. of Windows?
>>
>>
>> On Sat, 1 Nov 2003 00:04:28 -0000, "AJM" <(E-Mail Removed)>
>> wrote:
>>
>> >Hello
>> >Some nice person emailed us the following virus and Kaspersky has been
>going
>> >nuts with a virus alert telling us that code suspected for
>> >Exploit.IFrame.FileDownload in our outlook express inbox and deleted box.
>> >Thats what I would expect Kaspersky to do, and it does.
>> >I now cannot access my inbox or deleted box to delete the dreaded email,
>> >saying that this folder (inbox & deleted box) cannot be opened. Is there
>a
>> >repair somewhere to allow me to open said folders? I dont think the virus
>is
>> >installed in our PC, just parked in our inbox file.
>> >
>> >cheers
>> >andrew
>> >
>>
>> No Emails Please
>

No Emails Please

On Sat, 1 Nov 2003 00:04:28 -0000, "AJM" <(E-Mail Removed)>
wrote in alt.comp.anti-virus:

>Some nice person emailed us the following virus and Kaspersky has been going
>nuts with a virus alert telling us that code suspected for
>Exploit.IFrame.FileDownload in our outlook express inbox and deleted box.
>Thats what I would expect Kaspersky to do, and it does.
>I now cannot access my inbox or deleted box to delete the dreaded email,
>saying that this folder (inbox & deleted box) cannot be opened. Is there a
>repair somewhere to allow me to open said folders?

Erm it doesn't seem to need to be repaired, it needs to be *released*.
KAV doesn't quarantine, per se, but it does lock down whatever it has
found until given further instructions. However if XP/OE isn't fully
uptodate opening (or previewing) the mail may then infect you with
whatever that file is.

I'd first make sure all scripting, particularly Active-X, and the
preview pane, are disabled in OE's settings, then disable KAV's
automatic scanning, and you should then be able to safely open your
inbox and delete the offending e-mail, along with all deleted mail.

Don't forget to re-enable KAV and visit Windows Update often.

Carol