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Excel won't open, virus-free, re-installed

 
 
Jim A
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Posts: n/a
 
      4th Oct 2003
When I try to open Excel, all I get is the splash screen,
then the computer hangs. Sometimes after several minutes
comes the message "Computer is dangerously low on
resources", but it won't close Excel. I have to power
down to reboot. Started happening one day without any
known changes to system.

MS Word loads without any problem

Windows 98SE (All updates installed)
Norton 2002 Virus up to date. full scan complete, no virus
Thorough disk surface check: OK
Dell Pentium II 650 MHZ desktop

Things I've tried (with no change in problem):
1. Complete uninstall and re-install of MS Office SBE
2. Used a utility to verify that all processes running
are essential Windows processes
3. Start, Run, "C:\Program Files\Microsoft
Office\Office\Excel.exe" /regserver

 
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Nick Hodge
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      5th Oct 2003
Jim

Check your excel.xlb file is not corrupted. It is called various file names
with various versions, but always ends in .xlb. Rename it first, if it
works, excel creates a new one and the old can be deleted. You will lose
any toolbar customisations though.

--
HTH
Nick Hodge
Southampton, England
(E-Mail Removed)


"Jim A" <(E-Mail Removed)> wrote in message
news:0a0f01c38a93$fe03e6c0$(E-Mail Removed)...
> When I try to open Excel, all I get is the splash screen,
> then the computer hangs. Sometimes after several minutes
> comes the message "Computer is dangerously low on
> resources", but it won't close Excel. I have to power
> down to reboot. Started happening one day without any
> known changes to system.
>
> MS Word loads without any problem
>
> Windows 98SE (All updates installed)
> Norton 2002 Virus up to date. full scan complete, no virus
> Thorough disk surface check: OK
> Dell Pentium II 650 MHZ desktop
>
> Things I've tried (with no change in problem):
> 1. Complete uninstall and re-install of MS Office SBE
> 2. Used a utility to verify that all processes running
> are essential Windows processes
> 3. Start, Run, "C:\Program Files\Microsoft
> Office\Office\Excel.exe" /regserver
>



 
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Sharon Love
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Posts: n/a
 
      30th Dec 2003
This has happened twice at work and Jim, you are the
BEST! This works. Thank you! Why isn't this solution
offered in the Knowledge Based Articles, Microsoft?
>-----Original Message-----
>Jim
>
>Check your excel.xlb file is not corrupted. It is called

various file names
>with various versions, but always ends in .xlb. Rename

it first, if it
>works, excel creates a new one and the old can be

deleted. You will lose
>any toolbar customisations though.
>
>--
>HTH
>Nick Hodge
>Southampton, England
>(E-Mail Removed)
>
>
>"Jim A" <(E-Mail Removed)> wrote in message
>news:0a0f01c38a93$fe03e6c0$(E-Mail Removed)...
>> When I try to open Excel, all I get is the splash

screen,
>> then the computer hangs. Sometimes after several

minutes
>> comes the message "Computer is dangerously low on
>> resources", but it won't close Excel. I have to power
>> down to reboot. Started happening one day without any
>> known changes to system.
>>
>> MS Word loads without any problem
>>
>> Windows 98SE (All updates installed)
>> Norton 2002 Virus up to date. full scan complete, no

virus
>> Thorough disk surface check: OK
>> Dell Pentium II 650 MHZ desktop
>>
>> Things I've tried (with no change in problem):
>> 1. Complete uninstall and re-install of MS Office SBE
>> 2. Used a utility to verify that all processes running
>> are essential Windows processes
>> 3. Start, Run, "C:\Program Files\Microsoft
>> Office\Office\Excel.exe" /regserver
>>

>
>
>.
>

 
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Nick Hodge
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Posts: n/a
 
      31st Dec 2003
Sharon

Glad it worked and for renaming me Jim!

Happy new year!

--
HTH
Nick Hodge
Microsoft MVP - Excel
Southampton, England
(E-Mail Removed)HIS



Sharon Love wrote:
> This has happened twice at work and Jim, you are the
> BEST! This works. Thank you! Why isn't this solution
> offered in the Knowledge Based Articles, Microsoft?
>> -----Original Message-----
>> Jim
>>
>> Check your excel.xlb file is not corrupted. It is called various
>> file names with various versions, but always ends in .xlb. Rename
>> it first, if it works, excel creates a new one and the old can be
>> deleted. You will lose any toolbar customisations though.
>>
>> --
>> HTH
>> Nick Hodge
>> Southampton, England
>> (E-Mail Removed)
>>
>>
>> "Jim A" <(E-Mail Removed)> wrote in message
>> news:0a0f01c38a93$fe03e6c0$(E-Mail Removed)...
>>> When I try to open Excel, all I get is the splash screen,
>>> then the computer hangs. Sometimes after several minutes
>>> comes the message "Computer is dangerously low on
>>> resources", but it won't close Excel. I have to power
>>> down to reboot. Started happening one day without any
>>> known changes to system.
>>>
>>> MS Word loads without any problem
>>>
>>> Windows 98SE (All updates installed)
>>> Norton 2002 Virus up to date. full scan complete, no virus
>>> Thorough disk surface check: OK
>>> Dell Pentium II 650 MHZ desktop
>>>
>>> Things I've tried (with no change in problem):
>>> 1. Complete uninstall and re-install of MS Office SBE
>>> 2. Used a utility to verify that all processes running
>>> are essential Windows processes
>>> 3. Start, Run, "C:\Program Files\Microsoft
>>> Office\Office\Excel.exe" /regserver
>>>

>>
>>
>> .



 
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