I work for a small corporate with about 900 desktop PCs. We are still
rolling Windows 2000 Pro on our PC's - currently HP Compaq d530SFF. We
also have a lot of Artec machines of varying specs running anything
from 9x to 2K Pro. I have two analysts with the HP Compaq PC's and two
with Artec machines fitted with Durons and Celerons in 1.x GHz range.
All have Win 2k Pro with IE 6.x. One Artec and one Compaq are running
..Net suite. One Compaq was built from an image with specialist
software added later. The others had unique builds from scratch.
All have similar issues. Two users cannot open more than one Windows
Explorer Windows without crashing the shell - they are both using
Artec machines.
The other two cannot open explorer from shortcuts on the quick launch
bar - nor can they open from right click on the start button without
crashing the shell. If they do get in successfully and click on the +
next to any of the folders the system crashes.
In all cases the user is advised "The application, explorer.exe,
generated an application error... "
The event log also advises that Winlogon.exe stopped unexpectedly.
Win 2K Pro with SP 4 and IE 6.x
Note:
1) cannot roll back IE 6 as it is a requisite of .net (so I'm told by
the developer/analysts). Anyway it's not a fix just a temporary work
around.
2) Have tried a roll back but then get told i have to uninstall the
service pack to roll back IE. Rolling back the service pack risks
breaking a host of other applications which it warns you about.
3) I don't believe this is a hardware fault - too coincedental and
jusging by postings very a common issue.
4) I did find a MSKB article that suggests the issue is between an
application and IE6. They suggest rolling back the version of IE. Not
good enough...
Can anyone help?
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