Windows Mail has always behaved erratically since it was started on my Dell
Vista machine. After transferring all my old Outlook Express messages to
Mail, the program would do things such as not display the contents of folders
or keep saying there was nothing in folders when there was, etc.

I came across a third party shareware utility program called WMUtil from the
OEHelp.com website that was designed to repair corrupted Mail databases.
This corrected the problem for awhile but I would still have to run the
utility every three weeks or so. Now, after about five months of this, the
utility doesn't help all that much and Mail becomes more erratic. At times
it would not even send or receive messages. The only way to get it working
again would be to get out of Mail and run the program again, sometimes three
or four times.

Is there any permanent solution to this problem?

If not, are there other e-mail programs that run on Vista that are a better
substitute to Mail?

Thanks,
Ed

As always, you need to correct the root cause for the problem first.
Otherwise the same thing will keep happening over and over again.

Windows Mail is not compatible with most McAfee
and Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3
--
Gary VanderMolen [MS-MVP WLM]


"Ed from Ottawa" <Ed from (E-Mail Removed)> wrote in message
news:11BE7B8D-002A-4F97-9D0E-(E-Mail Removed)...
> Windows Mail has always behaved erratically since it was started on my Dell
> Vista machine. After transferring all my old Outlook Express messages to
> Mail, the program would do things such as not display the contents of folders
> or keep saying there was nothing in folders when there was, etc.
>
> I came across a third party shareware utility program called WMUtil from the
> OEHelp.com website that was designed to repair corrupted Mail databases.
> This corrected the problem for awhile but I would still have to run the
> utility every three weeks or so. Now, after about five months of this, the
> utility doesn't help all that much and Mail becomes more erratic. At times
> it would not even send or receive messages. The only way to get it working
> again would be to get out of Mail and run the program again, sometimes three
> or four times.
>
> Is there any permanent solution to this problem?
>
> If not, are there other e-mail programs that run on Vista that are a better
> substitute to Mail?
>
> Thanks,
> Ed
>

"Ed from Ottawa" <Ed from (E-Mail Removed)> wrote in message
news:11BE7B8D-002A-4F97-9D0E-(E-Mail Removed)...
> Windows Mail has always behaved erratically since it was started on my
> Dell
> Vista machine. After transferring all my old Outlook Express messages to
> Mail, the program would do things such as not display the contents of
> folders
> or keep saying there was nothing in folders when there was, etc.
>
> I came across a third party shareware utility program called WMUtil from
> the
> OEHelp.com website that was designed to repair corrupted Mail databases.
> This corrected the problem for awhile but I would still have to run the
> utility every three weeks or so. Now, after about five months of this,
> the
> utility doesn't help all that much and Mail becomes more erratic. At
> times
> it would not even send or receive messages. The only way to get it
> working
> again would be to get out of Mail and run the program again, sometimes
> three
> or four times.
>
> Is there any permanent solution to this problem?
>
> If not, are there other e-mail programs that run on Vista that are a
> better
> substitute to Mail?
>
> Thanks,
> Ed
>
This fix replaces most of what WMUtil did, and should be downloaded
and installed with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also
works in other folders. If you don't know whether to use
the 32-bit version or the 64-bit version, try the 32-bit
version first. Many common antivirus programs, such
as most of those from Norton or McAfee, or a recent
one from Trend, keep bringing problems back in
Windows Mail and need to be uninstalled for a
permanent solution.

You may also need to delete your email account in
Windows Mail, restart it, and then recreate the
account. This gets rid of some problems the
antivirus programs leave behind.

If even this is not enough, you can download and
install Windows Live Mail:

http://get.live.com/wlmail/overview

"(E-Mail Removed)" wrote:

>
> "Ed from Ottawa" <Ed from (E-Mail Removed)> wrote in message
> news:11BE7B8D-002A-4F97-9D0E-(E-Mail Removed)...
> > Windows Mail has always behaved erratically since it was started on my
> > Dell
> > Vista machine. After transferring all my old Outlook Express messages to
> > Mail, the program would do things such as not display the contents of
> > folders
> > or keep saying there was nothing in folders when there was, etc.
> >
> > I came across a third party shareware utility program called WMUtil from
> > the
> > OEHelp.com website that was designed to repair corrupted Mail databases.
> > This corrected the problem for awhile but I would still have to run the
> > utility every three weeks or so. Now, after about five months of this,
> > the
> > utility doesn't help all that much and Mail becomes more erratic. At
> > times
> > it would not even send or receive messages. The only way to get it
> > working
> > again would be to get out of Mail and run the program again, sometimes
> > three
> > or four times.
> >
> > Is there any permanent solution to this problem?
> >
> > If not, are there other e-mail programs that run on Vista that are a
> > better
> > substitute to Mail?
> >
> > Thanks,
> > Ed
> >
> This fix replaces most of what WMUtil did, and should be downloaded
> and installed with Windows Mail not running:
>
> http://support.microsoft.com/default.aspx/kb/941090
>
> Although it's labelled as for mail stuck in the Outbox, it also
> works in other folders. If you don't know whether to use
> the 32-bit version or the 64-bit version, try the 32-bit
> version first. Many common antivirus programs, such
> as most of those from Norton or McAfee, or a recent
> one from Trend, keep bringing problems back in
> Windows Mail and need to be uninstalled for a
> permanent solution.
>
> You may also need to delete your email account in
> Windows Mail, restart it, and then recreate the
> account. This gets rid of some problems the
> antivirus programs leave behind.
>
> If even this is not enough, you can download and
> install Windows Live Mail:
>
> http://get.live.com/wlmail/overview
>
>
>

Thanks all for your help. I decided to dump Mail and get Live Mail rather
than going throught the trouble of trying to "fix" Mail. From you comments
it appears it would be a continous fight between Mail and McAfee. So far the
Live Mail is working well.

I find it a bit surprising that a program like Mail would have compatibility
problems with major antivirus programs such as McAfee and Norton, the former
of which was preinstalled on my computer when I bought it from Dell. I would
have thought Mail would have at least been made to work with such common
programs. Anyway, Live Mail seems to work so problem is solved.

Thanks,
Ed

"Ed from Ottawa" <(E-Mail Removed)> wrote in message
news:9B103419-69C1-44E7-95FB-(E-Mail Removed)...
>
>
> "(E-Mail Removed)" wrote:
>
>>
>> "Ed from Ottawa" <Ed from (E-Mail Removed)> wrote in
>> message
>> news:11BE7B8D-002A-4F97-9D0E-(E-Mail Removed)...
>> > Windows Mail has always behaved erratically since it was started on my
>> > Dell
>> > Vista machine. After transferring all my old Outlook Express messages
>> > to
>> > Mail, the program would do things such as not display the contents of
>> > folders
>> > or keep saying there was nothing in folders when there was, etc.
>> >
>> > I came across a third party shareware utility program called WMUtil
>> > from
>> > the
>> > OEHelp.com website that was designed to repair corrupted Mail
>> > databases.
>> > This corrected the problem for awhile but I would still have to run the
>> > utility every three weeks or so. Now, after about five months of this,
>> > the
>> > utility doesn't help all that much and Mail becomes more erratic. At
>> > times
>> > it would not even send or receive messages. The only way to get it
>> > working
>> > again would be to get out of Mail and run the program again, sometimes
>> > three
>> > or four times.
>> >
>> > Is there any permanent solution to this problem?
>> >
>> > If not, are there other e-mail programs that run on Vista that are a
>> > better
>> > substitute to Mail?
>> >
>> > Thanks,
>> > Ed
>> >
>> This fix replaces most of what WMUtil did, and should be downloaded
>> and installed with Windows Mail not running:
>>
>> http://support.microsoft.com/default.aspx/kb/941090
>>
>> Although it's labelled as for mail stuck in the Outbox, it also
>> works in other folders. If you don't know whether to use
>> the 32-bit version or the 64-bit version, try the 32-bit
>> version first. Many common antivirus programs, such
>> as most of those from Norton or McAfee, or a recent
>> one from Trend, keep bringing problems back in
>> Windows Mail and need to be uninstalled for a
>> permanent solution.
>>
>> You may also need to delete your email account in
>> Windows Mail, restart it, and then recreate the
>> account. This gets rid of some problems the
>> antivirus programs leave behind.
>>
>> If even this is not enough, you can download and
>> install Windows Live Mail:
>>
>> http://get.live.com/wlmail/overview
>>
>>
>>
>
> Thanks all for your help. I decided to dump Mail and get Live Mail rather
> than going throught the trouble of trying to "fix" Mail. From you
> comments
> it appears it would be a continous fight between Mail and McAfee. So far
> the
> Live Mail is working well.
>
> I find it a bit surprising that a program like Mail would have
> compatibility
> problems with major antivirus programs such as McAfee and Norton, the
> former
> of which was preinstalled on my computer when I bought it from Dell. I
> would
> have thought Mail would have at least been made to work with such common
> programs. Anyway, Live Mail seems to work so problem is solved.
>
> Thanks,
> Ed

You're welcome.

<(E-Mail Removed)> escreveu na mensagem
news:(E-Mail Removed)...
>
> "Ed from Ottawa" <(E-Mail Removed)> wrote in message
> news:9B103419-69C1-44E7-95FB-(E-Mail Removed)...
>>
>>
>> "(E-Mail Removed)" wrote:
>>
>>>
>>> "Ed from Ottawa" <Ed from (E-Mail Removed)> wrote in
>>> message
>>> news:11BE7B8D-002A-4F97-9D0E-(E-Mail Removed)...
>>> > Windows Mail has always behaved erratically since it was started on my
>>> > Dell
>>> > Vista machine. After transferring all my old Outlook Express messages
>>> > to
>>> > Mail, the program would do things such as not display the contents of
>>> > folders
>>> > or keep saying there was nothing in folders when there was, etc.
>>> >
>>> > I came across a third party shareware utility program called WMUtil
>>> > from
>>> > the
>>> > OEHelp.com website that was designed to repair corrupted Mail
>>> > databases.
>>> > This corrected the problem for awhile but I would still have to run
>>> > the
>>> > utility every three weeks or so. Now, after about five months of
>>> > this,
>>> > the
>>> > utility doesn't help all that much and Mail becomes more erratic. At
>>> > times
>>> > it would not even send or receive messages. The only way to get it
>>> > working
>>> > again would be to get out of Mail and run the program again, sometimes
>>> > three
>>> > or four times.
>>> >
>>> > Is there any permanent solution to this problem?
>>> >
>>> > If not, are there other e-mail programs that run on Vista that are a
>>> > better
>>> > substitute to Mail?
>>> >
>>> > Thanks,
>>> > Ed
>>> >
>>> This fix replaces most of what WMUtil did, and should be downloaded
>>> and installed with Windows Mail not running:
>>>
>>> http://support.microsoft.com/default.aspx/kb/941090
>>>
>>> Although it's labelled as for mail stuck in the Outbox, it also
>>> works in other folders. If you don't know whether to use
>>> the 32-bit version or the 64-bit version, try the 32-bit
>>> version first. Many common antivirus programs, such
>>> as most of those from Norton or McAfee, or a recent
>>> one from Trend, keep bringing problems back in
>>> Windows Mail and need to be uninstalled for a
>>> permanent solution.
>>>
>>> You may also need to delete your email account in
>>> Windows Mail, restart it, and then recreate the
>>> account. This gets rid of some problems the
>>> antivirus programs leave behind.
>>>
>>> If even this is not enough, you can download and
>>> install Windows Live Mail:
>>>
>>> http://get.live.com/wlmail/overview
>>>
>>>
>>>
>>
>> Thanks all for your help. I decided to dump Mail and get Live Mail
>> rather
>> than going throught the trouble of trying to "fix" Mail. From you
>> comments
>> it appears it would be a continous fight between Mail and McAfee. So far
>> the
>> Live Mail is working well.
>>
>> I find it a bit surprising that a program like Mail would have
>> compatibility
>> problems with major antivirus programs such as McAfee and Norton, the
>> former
>> of which was preinstalled on my computer when I bought it from Dell. I
>> would
>> have thought Mail would have at least been made to work with such common
>> programs. Anyway, Live Mail seems to work so problem is solved.
>>
>> Thanks,
>> Ed
>
> You're welcome.
>