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Epson Stylus Photo R2400 - flashing red lights on two top buttons?

 
 
ncmphoto
Guest
Posts: n/a
 
      6th Jul 2012
A cart ran out of ink. I changed it and made sure it was seated correctly. Usually the red light goes off and the head begins its cleaning/flushing cycle. This time nothing happened and the red "empty cart" light stayed on. The Epson Utility I had open on my Mac didn't help as it signaled that it had a communication problem with the printer.

I tried:

-turning off the printer and waiting a bit then turning it on again: the two top buttons flashed red continually. No other response.

-unplugging the USB cable, turning on the printer holding down the two buttons that should generate a report - no report, just the same two top buttons flashing red.

-looking in the manual, which is no help. The only top button flashing itemregards a paper jam which wasn't the case here. Paper is in tray but no jam. I wasn't printing when the problem occurred. There is no entry on when the top *two* buttons flash at the same time.

I am trying to find out what this means. I live in France and there is effectively no tech support. No email support and the phone support automatically - and immediately - says all lines busy...without a wait line. Which means it is probably a fake number, not actually set up for support, but just to shut up complaints. The web site instructs to contact an authorized repair service. It is unlikely they would do any phone support as they want youto bring in the printer and pay for them fixing it. I did email US supportbut they just emailed back without an answer saying to contact their advanced phone support, which probably wouldn't answer my question since I am not in the US or Canada.

I have had Epson printers for many years and this is the first time I have come across this problem. I would first of all simply like to know what theprinter is trying to tell me with its two flashing buttons.

Anyone have a clue? I would be eternally grateful.

thanks,

ncm

Mac G4 MDD Dual 1.25GHz/2Gb RAM
OSX 10.5.8
Epson Stylus Photo R2400/connected via USB cable
 
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Frank Williams
Guest
Posts: n/a
 
      7th Jul 2012
On Fri, 06 Jul 2012 16:36:04 -0500, Tony <lizandtony at orcon dot net
dot nz> wrote:

>ncmphoto <(E-Mail Removed)> wrote:
>A cart ran out of ink. I changed it and made sure it was seated correctly.
>Usually the red light goes off and the head begins its cleaning/flushing cycle.
>This time nothing happened and the red "empty cart" light stayed on. The Epson
>Utility I had open on my Mac didn't help as it signaled that it had a
>communication problem with the printer.
>>
>>I tried:
>>
>>-turning off the printer and waiting a bit then turning it on again: the two
>>top buttons flashed red continually. No other response.
>>
>>-unplugging the USB cable, turning on the printer holding down the two buttons
>>that should generate a report - no report, just the same two top buttons
>>flashing red.
>>
>>-looking in the manual, which is no help. The only top button flashing item
>>regards a paper jam which wasn't the case here. Paper is in tray but no jam. I
>>wasn't printing when the problem occurred. There is no entry on when the top
>>*two* buttons flash at the same time.
>>
>>I am trying to find out what this means. I live in France and there is
>>effectively no tech support. No email support and the phone support
>>automatically - and immediately - says all lines busy...without a wait line.
>>Which means it is probably a fake number, not actually set up for support, but
>>just to shut up complaints. The web site instructs to contact an authorized
>>repair service. It is unlikely they would do any phone support as they want you
>>to bring in the printer and pay for them fixing it. I did email US support but
>>they just emailed back without an answer saying to contact their advanced phone
>>support, which probably wouldn't answer my question since I am not in the US or
>>Canada.
>>
>>I have had Epson printers for many years and this is the first time I have
>>come across this problem. I would first of all simply like to know what the
>>printer is trying to tell me with its two flashing buttons.
>>
>>Anyone have a clue? I would be eternally grateful.
>>
>>thanks,
>>
>>ncm
>>
>>Mac G4 MDD Dual 1.25GHz/2Gb RAM
>>OSX 10.5.8
>>Epson Stylus Photo R2400/connected via USB cable

>
>This error is reporting that the waste ink pads are full. There is a utility
>that can reset the counter on some Epson printers but it does not work on this
>printer (SSC utility).
>Unfortunately I know of no way to overcome this other than by using a service
>agent. You may ask one what they will charge. They will have access to a method
>of resetting the counter and they would be able to replace the pads.
>Good luck
>Tony



The Pads are not meant to be replaced as they are part of the printers
construction, Epson state the printer is at the end of its life, but
you can fit a Plastic little drain bottle in the place were the wasted
ink comes out.

 
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Rob
Guest
Posts: n/a
 
      7th Jul 2012
On 7/07/2012 11:29 AM, Frank Williams wrote:
> On Fri, 06 Jul 2012 16:36:04 -0500, Tony <lizandtony at orcon dot net
> dot nz> wrote:
>
>> ncmphoto <(E-Mail Removed)> wrote:
>> A cart ran out of ink. I changed it and made sure it was seated correctly.
>> Usually the red light goes off and the head begins its cleaning/flushing cycle.
>> This time nothing happened and the red "empty cart" light stayed on. The Epson
>> Utility I had open on my Mac didn't help as it signaled that it had a
>> communication problem with the printer.
>>>
>>> I tried:
>>>
>>> -turning off the printer and waiting a bit then turning it on again: the two
>>> top buttons flashed red continually. No other response.
>>>
>>> -unplugging the USB cable, turning on the printer holding down the two buttons
>>> that should generate a report - no report, just the same two top buttons
>>> flashing red.
>>>
>>> -looking in the manual, which is no help. The only top button flashing item
>>> regards a paper jam which wasn't the case here. Paper is in tray but no jam. I
>>> wasn't printing when the problem occurred. There is no entry on when the top
>>> *two* buttons flash at the same time.
>>>
>>> I am trying to find out what this means. I live in France and there is
>>> effectively no tech support. No email support and the phone support
>>> automatically - and immediately - says all lines busy...without a wait line.
>>> Which means it is probably a fake number, not actually set up for support, but
>>> just to shut up complaints. The web site instructs to contact an authorized
>>> repair service. It is unlikely they would do any phone support as they want you
>>> to bring in the printer and pay for them fixing it. I did email US support but
>>> they just emailed back without an answer saying to contact their advanced phone
>>> support, which probably wouldn't answer my question since I am not in the US or
>>> Canada.
>>>
>>> I have had Epson printers for many years and this is the first time I have
>>> come across this problem. I would first of all simply like to know what the
>>> printer is trying to tell me with its two flashing buttons.
>>>
>>> Anyone have a clue? I would be eternally grateful.
>>>
>>> thanks,
>>>
>>> ncm
>>>
>>> Mac G4 MDD Dual 1.25GHz/2Gb RAM
>>> OSX 10.5.8
>>> Epson Stylus Photo R2400/connected via USB cable

>>
>> This error is reporting that the waste ink pads are full. There is a utility
>> that can reset the counter on some Epson printers but it does not work on this
>> printer (SSC utility).
>> Unfortunately I know of no way to overcome this other than by using a service
>> agent. You may ask one what they will charge. They will have access to a method
>> of resetting the counter and they would be able to replace the pads.
>> Good luck
>> Tony

>
>
> The Pads are not meant to be replaced as they are part of the printers
> construction, Epson state the printer is at the end of its life, but
> you can fit a Plastic little drain bottle in the place were the wasted
> ink comes out.
>


You still have to reset the ink waste counter.

As mentioned that the ssg resetter for the R2880 is not mentioned in the
printer listings.

You may like to go onto the forum and see if anyone there has an answer.
Shame to throw away a printer.

http://www.ssclg.com/cgi-bin/netboar...&fct=gotoforum


There are service manual listings on the net but can't find a free one

or lookup http://www.luminous-landscape.com/forum/index.php and see if
anyone here has an answer - ask a question even!
 
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Frank Williams
Guest
Posts: n/a
 
      7th Jul 2012
On Sat, 07 Jul 2012 15:07:56 +1000, Rob <(E-Mail Removed)> wrote:

>On 7/07/2012 11:29 AM, Frank Williams wrote:
>> On Fri, 06 Jul 2012 16:36:04 -0500, Tony <lizandtony at orcon dot net
>> dot nz> wrote:
>>
>>> ncmphoto <(E-Mail Removed)> wrote:
>>> A cart ran out of ink. I changed it and made sure it was seated correctly.
>>> Usually the red light goes off and the head begins its cleaning/flushing cycle.
>>> This time nothing happened and the red "empty cart" light stayed on. The Epson
>>> Utility I had open on my Mac didn't help as it signaled that it had a
>>> communication problem with the printer.
>>>>
>>>> I tried:
>>>>
>>>> -turning off the printer and waiting a bit then turning it on again: the two
>>>> top buttons flashed red continually. No other response.
>>>>
>>>> -unplugging the USB cable, turning on the printer holding down the two buttons
>>>> that should generate a report - no report, just the same two top buttons
>>>> flashing red.
>>>>
>>>> -looking in the manual, which is no help. The only top button flashing item
>>>> regards a paper jam which wasn't the case here. Paper is in tray but no jam. I
>>>> wasn't printing when the problem occurred. There is no entry on when the top
>>>> *two* buttons flash at the same time.
>>>>
>>>> I am trying to find out what this means. I live in France and there is
>>>> effectively no tech support. No email support and the phone support
>>>> automatically - and immediately - says all lines busy...without a wait line.
>>>> Which means it is probably a fake number, not actually set up for support, but
>>>> just to shut up complaints. The web site instructs to contact an authorized
>>>> repair service. It is unlikely they would do any phone support as they want you
>>>> to bring in the printer and pay for them fixing it. I did email US support but
>>>> they just emailed back without an answer saying to contact their advanced phone
>>>> support, which probably wouldn't answer my question since I am not in the US or
>>>> Canada.
>>>>
>>>> I have had Epson printers for many years and this is the first time I have
>>>> come across this problem. I would first of all simply like to know what the
>>>> printer is trying to tell me with its two flashing buttons.
>>>>
>>>> Anyone have a clue? I would be eternally grateful.
>>>>
>>>> thanks,
>>>>
>>>> ncm
>>>>
>>>> Mac G4 MDD Dual 1.25GHz/2Gb RAM
>>>> OSX 10.5.8
>>>> Epson Stylus Photo R2400/connected via USB cable
>>>
>>> This error is reporting that the waste ink pads are full. There is a utility
>>> that can reset the counter on some Epson printers but it does not work on this
>>> printer (SSC utility).
>>> Unfortunately I know of no way to overcome this other than by using a service
>>> agent. You may ask one what they will charge. They will have access to a method
>>> of resetting the counter and they would be able to replace the pads.
>>> Good luck
>>> Tony

>>
>>
>> The Pads are not meant to be replaced as they are part of the printers
>> construction, Epson state the printer is at the end of its life, but
>> you can fit a Plastic little drain bottle in the place were the wasted
>> ink comes out.
>>

>
>You still have to reset the ink waste counter.


I have one or two Epson service programs that I think cover a range of
models and it has a Reset pad option, but might just be for the early A4
models.


But I think there is a Key mode that does this..


>As mentioned that the ssg resetter for the R2880 is not mentioned in the
>printer listings.
>
>You may like to go onto the forum and see if anyone there has an answer.
>Shame to throw away a printer.
>
>http://www.ssclg.com/cgi-bin/netboar...&fct=gotoforum
>
>
>There are service manual listings on the net but can't find a free one
>
>or lookup http://www.luminous-landscape.com/forum/index.php and see if
>anyone here has an answer - ask a question even!

 
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Me
Guest
Posts: n/a
 
      7th Jul 2012
On 7/07/2012 7:08 p.m., Tony wrote:
> Frank Williams <(E-Mail Removed)> wrote:
>> On Fri, 06 Jul 2012 16:36:04 -0500, Tony <lizandtony at orcon dot net
>> dot nz> wrote:
>>
>>> ncmphoto <(E-Mail Removed)> wrote:
>>> A cart ran out of ink. I changed it and made sure it was seated correctly.
>>> Usually the red light goes off and the head begins its cleaning/flushing
>>> cycle.
>>> This time nothing happened and the red "empty cart" light stayed on. The
>>> Epson
>>> Utility I had open on my Mac didn't help as it signaled that it had a
>>> communication problem with the printer.
>>>>
>>>> I tried:
>>>>
>>>> -turning off the printer and waiting a bit then turning it on again: the two
>>>> top buttons flashed red continually. No other response.
>>>>
>>>> -unplugging the USB cable, turning on the printer holding down the two
>>>> buttons
>>>> that should generate a report - no report, just the same two top buttons
>>>> flashing red.
>>>>
>>>> -looking in the manual, which is no help. The only top button flashing item
>>>> regards a paper jam which wasn't the case here. Paper is in tray but no jam.
>>>> I
>>>> wasn't printing when the problem occurred. There is no entry on when the top
>>>> *two* buttons flash at the same time.
>>>>
>>>> I am trying to find out what this means. I live in France and there is
>>>> effectively no tech support. No email support and the phone support
>>>> automatically - and immediately - says all lines busy...without a wait line.
>>>> Which means it is probably a fake number, not actually set up for support,
>>>> but
>>>> just to shut up complaints. The web site instructs to contact an authorized
>>>> repair service. It is unlikely they would do any phone support as they want
>>>> you
>>>> to bring in the printer and pay for them fixing it. I did email US support
>>>> but
>>>> they just emailed back without an answer saying to contact their advanced
>>>> phone
>>>> support, which probably wouldn't answer my question since I am not in the US
>>>> or
>>>> Canada.
>>>>
>>>> I have had Epson printers for many years and this is the first time I have
>>>> come across this problem. I would first of all simply like to know what the
>>>> printer is trying to tell me with its two flashing buttons.
>>>>
>>>> Anyone have a clue? I would be eternally grateful.
>>>>
>>>> thanks,
>>>>
>>>> ncm
>>>>
>>>> Mac G4 MDD Dual 1.25GHz/2Gb RAM
>>>> OSX 10.5.8
>>>> Epson Stylus Photo R2400/connected via USB cable
>>>
>>> This error is reporting that the waste ink pads are full. There is a utility
>>> that can reset the counter on some Epson printers but it does not work on
>>> this
>>> printer (SSC utility).
>>> Unfortunately I know of no way to overcome this other than by using a service
>>> agent. You may ask one what they will charge. They will have access to a
>>> method
>>> of resetting the counter and they would be able to replace the pads.
>>> Good luck
>>> Tony

>>
>>
>> The Pads are not meant to be replaced as they are part of the printers
>> construction, Epson state the printer is at the end of its life, but
>> you can fit a Plastic little drain bottle in the place were the wasted
>> ink comes out.

>
> What rubbish. Here is some history for you:
> Epson service agents have been replacing waste ink pads in Epson printers for
> years. This is one of the printers that they do so. Other printer specialists
> do so also.
> See http://www.epson.com/cgi-bin/Store/s...ref=r014001222
> where Epson themselves explicitly agree that the pads can be replaced in their
> printers.
> I have changed the ink pads in many different models of Epson printers and
> other makes.
>
> To the Original Poster, try the link above which hopefully will allow you to
> obtain the reset software from Epson, note that whilst Epson strongly suggests
> replacing the pads it is actually true that if this is the first time you have
> had this error you can safely reset the printer without pad replacement since
> the pads are quite generous in size. Next time you will have to replace the
> pads. If it is something you would be keen to do yourself I suggest you
> purchase a service manual on-line and be prepared for a somewhat messy
> procedure. You can use any absorbent felt and cut it to size, there are several
> pads in the printer, not just one.
>
> Rob kindly provided two useful links you may wish to try.
> See also
> How to change waste ink pad on Epson R1800?
> where it makes the suggestion that the SSC utility does actually work on this
> printer, I suspect however that it only works if you do the reset before you
> get the error. Despite what Mr. Williams erroneously says, this is not end of
> printer life but a warning to have the pads replaced and have the printer reset.
>
> If you are able to get the printer reset you can certainly see if it still
> prints OK, probably it will and in the future you may have to replace the pads.
> To throw away a printer of this quality would be silly. As Rob has mentioned
> fitting a bottle will do nothing unless the printer is reset but see the post
> by Arthur Entlich (a very helpful and knowledgeable person that I have known
> on-line for some years) at the second link I provided where he points to some
> links about installing a bottle.
> Good luck and beware those that know much less than they think.
> Tony
>

I have a pdf copy of the R1800/2400 factory service manual. Post a
reply, and I'll put it somewhere for download if required. R1800 and
2400 are essentially the same printer, with different outer case and
firmware.
To reset the waste ink pad counter, I believe that this may work:
http://www.wasteink.co.uk/epson-ipr-reset/ , or if not, then google for
IPR for European model.
 
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Rob
Guest
Posts: n/a
 
      7th Jul 2012
On 7/07/2012 5:08 PM, Tony wrote:
> Frank Williams <(E-Mail Removed)> wrote:
>> On Fri, 06 Jul 2012 16:36:04 -0500, Tony <lizandtony at orcon dot net
>> dot nz> wrote:
>>
>>> ncmphoto <(E-Mail Removed)> wrote:
>>> A cart ran out of ink. I changed it and made sure it was seated correctly.
>>> Usually the red light goes off and the head begins its cleaning/flushing
>>> cycle.
>>> This time nothing happened and the red "empty cart" light stayed on. The
>>> Epson
>>> Utility I had open on my Mac didn't help as it signaled that it had a
>>> communication problem with the printer.
>>>>
>>>> I tried:
>>>>
>>>> -turning off the printer and waiting a bit then turning it on again: the two
>>>> top buttons flashed red continually. No other response.
>>>>
>>>> -unplugging the USB cable, turning on the printer holding down the two
>>>> buttons
>>>> that should generate a report - no report, just the same two top buttons
>>>> flashing red.
>>>>
>>>> -looking in the manual, which is no help. The only top button flashing item
>>>> regards a paper jam which wasn't the case here. Paper is in tray but no jam.
>>>> I
>>>> wasn't printing when the problem occurred. There is no entry on when the top
>>>> *two* buttons flash at the same time.
>>>>
>>>> I am trying to find out what this means. I live in France and there is
>>>> effectively no tech support. No email support and the phone support
>>>> automatically - and immediately - says all lines busy...without a wait line.
>>>> Which means it is probably a fake number, not actually set up for support,
>>>> but
>>>> just to shut up complaints. The web site instructs to contact an authorized
>>>> repair service. It is unlikely they would do any phone support as they want
>>>> you
>>>> to bring in the printer and pay for them fixing it. I did email US support
>>>> but
>>>> they just emailed back without an answer saying to contact their advanced
>>>> phone
>>>> support, which probably wouldn't answer my question since I am not in the US
>>>> or
>>>> Canada.
>>>>
>>>> I have had Epson printers for many years and this is the first time I have
>>>> come across this problem. I would first of all simply like to know what the
>>>> printer is trying to tell me with its two flashing buttons.
>>>>
>>>> Anyone have a clue? I would be eternally grateful.
>>>>
>>>> thanks,
>>>>
>>>> ncm
>>>>
>>>> Mac G4 MDD Dual 1.25GHz/2Gb RAM
>>>> OSX 10.5.8
>>>> Epson Stylus Photo R2400/connected via USB cable
>>>
>>> This error is reporting that the waste ink pads are full. There is a utility
>>> that can reset the counter on some Epson printers but it does not work on
>>> this
>>> printer (SSC utility).
>>> Unfortunately I know of no way to overcome this other than by using a service
>>> agent. You may ask one what they will charge. They will have access to a
>>> method
>>> of resetting the counter and they would be able to replace the pads.
>>> Good luck
>>> Tony

>>
>>
>> The Pads are not meant to be replaced as they are part of the printers
>> construction, Epson state the printer is at the end of its life, but
>> you can fit a Plastic little drain bottle in the place were the wasted
>> ink comes out.

>
> What rubbish. Here is some history for you:
> Epson service agents have been replacing waste ink pads in Epson printers for
> years. This is one of the printers that they do so. Other printer specialists
> do so also.
> See http://www.epson.com/cgi-bin/Store/s...ref=r014001222
> where Epson themselves explicitly agree that the pads can be replaced in their
> printers.
> I have changed the ink pads in many different models of Epson printers and
> other makes.
>
> To the Original Poster, try the link above which hopefully will allow you to
> obtain the reset software from Epson, note that whilst Epson strongly suggests
> replacing the pads it is actually true that if this is the first time you have
> had this error you can safely reset the printer without pad replacement since
> the pads are quite generous in size. Next time you will have to replace the
> pads. If it is something you would be keen to do yourself I suggest you
> purchase a service manual on-line and be prepared for a somewhat messy
> procedure. You can use any absorbent felt and cut it to size, there are several
> pads in the printer, not just one.
>


Tony

I actually have the 7900 printer now and in the waste tank, use paper
hand towel which works quite successfully, have a chip re setter, my
mate who has the 7600 printer just uses a pack of tissues, felt is not
necessary.

Adding to the manual I previously used the R1800 and was able to
download the service manual off the web, this had all the error codes
and reset sequences (for R1800 at least) Wondering if this has the same
reset as the R2880 version.

If you look at the ssg site they say you can't reset the R800 printer
(R800 being the A4 version). But the manual says otherwise.



> Rob kindly provided two useful links you may wish to try.
> See also
> How to change waste ink pad on Epson R1800?
> where it makes the suggestion that the SSC utility does actually work on this
> printer, I suspect however that it only works if you do the reset before you
> get the error. Despite what Mr. Williams erroneously says, this is not end of
> printer life but a warning to have the pads replaced and have the printer reset.
>
> If you are able to get the printer reset you can certainly see if it still
> prints OK, probably it will and in the future you may have to replace the pads.
> To throw away a printer of this quality would be silly. As Rob has mentioned
> fitting a bottle will do nothing unless the printer is reset but see the post
> by Arthur Entlich (a very helpful and knowledgeable person that I have known
> on-line for some years) at the second link I provided where he points to some
> links about installing a bottle.
> Good luck and beware those that know much less than they think.
> Tony
>



 
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Frank Williams
Guest
Posts: n/a
 
      8th Jul 2012
On Sat, 07 Jul 2012 02:08:28 -0500, Tony <lizandtony at orcon dot net
dot nz> wrote:

>Frank Williams <(E-Mail Removed)> wrote:
>>On Fri, 06 Jul 2012 16:36:04 -0500, Tony <lizandtony at orcon dot net
>>dot nz> wrote:
>>
>>>ncmphoto <(E-Mail Removed)> wrote:
>>>A cart ran out of ink. I changed it and made sure it was seated correctly.
>>>Usually the red light goes off and the head begins its cleaning/flushing
>>>cycle.
>>>This time nothing happened and the red "empty cart" light stayed on. The
>>>Epson
>>>Utility I had open on my Mac didn't help as it signaled that it had a
>>>communication problem with the printer.
>>>>
>>>>I tried:
>>>>
>>>>-turning off the printer and waiting a bit then turning it on again: the two
>>>>top buttons flashed red continually. No other response.
>>>>
>>>>-unplugging the USB cable, turning on the printer holding down the two
>>>>buttons
>>>>that should generate a report - no report, just the same two top buttons
>>>>flashing red.
>>>>
>>>>-looking in the manual, which is no help. The only top button flashing item
>>>>regards a paper jam which wasn't the case here. Paper is in tray but no jam.
>>>>I
>>>>wasn't printing when the problem occurred. There is no entry on when the top
>>>>*two* buttons flash at the same time.
>>>>
>>>>I am trying to find out what this means. I live in France and there is
>>>>effectively no tech support. No email support and the phone support
>>>>automatically - and immediately - says all lines busy...without a wait line.
>>>>Which means it is probably a fake number, not actually set up for support,
>>>>but
>>>>just to shut up complaints. The web site instructs to contact an authorized
>>>>repair service. It is unlikely they would do any phone support as they want
>>>>you
>>>>to bring in the printer and pay for them fixing it. I did email US support
>>>>but
>>>>they just emailed back without an answer saying to contact their advanced
>>>>phone
>>>>support, which probably wouldn't answer my question since I am not in the US
>>>>or
>>>>Canada.
>>>>
>>>>I have had Epson printers for many years and this is the first time I have
>>>>come across this problem. I would first of all simply like to know what the
>>>>printer is trying to tell me with its two flashing buttons.
>>>>
>>>>Anyone have a clue? I would be eternally grateful.
>>>>
>>>>thanks,
>>>>
>>>>ncm
>>>>
>>>>Mac G4 MDD Dual 1.25GHz/2Gb RAM
>>>>OSX 10.5.8
>>>>Epson Stylus Photo R2400/connected via USB cable
>>>
>>>This error is reporting that the waste ink pads are full. There is a utility
>>>that can reset the counter on some Epson printers but it does not work on
>>>this
>>>printer (SSC utility).
>>>Unfortunately I know of no way to overcome this other than by using a service
>>>agent. You may ask one what they will charge. They will have access to a
>>>method
>>>of resetting the counter and they would be able to replace the pads.
>>>Good luck
>>>Tony

>>
>>
>>The Pads are not meant to be replaced as they are part of the printers
>>construction, Epson state the printer is at the end of its life, but
>>you can fit a Plastic little drain bottle in the place were the wasted
>>ink comes out.

>
>What rubbish. Here is some history for you:
>Epson service agents have been replacing waste ink pads in Epson printers for
>years. This is one of the printers that they do so. Other printer specialists
>do so also.
>See http://www.epson.com/cgi-bin/Store/s...ref=r014001222
>where Epson themselves explicitly agree that the pads can be replaced in their
>printers.
>I have changed the ink pads in many different models of Epson printers and
>other makes.
>
>To the Original Poster, try the link above which hopefully will allow you to
>obtain the reset software from Epson, note that whilst Epson strongly suggests
>replacing the pads it is actually true that if this is the first time you have
>had this error you can safely reset the printer without pad replacement since
>the pads are quite generous in size. Next time you will have to replace the
>pads. If it is something you would be keen to do yourself I suggest you
>purchase a service manual on-line and be prepared for a somewhat messy
>procedure. You can use any absorbent felt and cut it to size, there are several
>pads in the printer, not just one.
>
>Rob kindly provided two useful links you may wish to try.
>See also
>How to change waste ink pad on Epson R1800?
>where it makes the suggestion that the SSC utility does actually work on this
>printer, I suspect however that it only works if you do the reset before you
>get the error. Despite what Mr. Williams erroneously says, this is not end of
>printer life but a warning to have the pads replaced and have the printer reset.
>
>If you are able to get the printer reset you can certainly see if it still
>prints OK, probably it will and in the future you may have to replace the pads.
>To throw away a printer of this quality would be silly. As Rob has mentioned
>fitting a bottle will do nothing unless the printer is reset but see the post
>by Arthur Entlich (a very helpful and knowledgeable person that I have known
>on-line for some years) at the second link I provided where he points to some
>links about installing a bottle.
>Good luck and beware those that know much less than they think.
>Tony




What a load of Utter CRAP.

 
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Richard
Guest
Posts: n/a
 
      8th Jul 2012
On 7/8/2012 6:42 PM, Tony wrote:
> Frank Williams <(E-Mail Removed)> wrote:
>> On Sat, 07 Jul 2012 02:08:28 -0500, Tony <lizandtony at orcon dot net
>> dot nz> wrote:
>>
>>> Frank Williams <(E-Mail Removed)> wrote:
>>>> On Fri, 06 Jul 2012 16:36:04 -0500, Tony <lizandtony at orcon dot net
>>>> dot nz> wrote:
>>>>
>>>>> ncmphoto <(E-Mail Removed)> wrote:
>>>>> A cart ran out of ink. I changed it and made sure it was seated correctly.
>>>>> Usually the red light goes off and the head begins its cleaning/flushing
>>>>> cycle.
>>>>> This time nothing happened and the red "empty cart" light stayed on. The
>>>>> Epson
>>>>> Utility I had open on my Mac didn't help as it signaled that it had a
>>>>> communication problem with the printer.
>>>>>>
>>>>>> I tried:
>>>>>>
>>>>>> -turning off the printer and waiting a bit then turning it on again: the
>>>>>> two
>>>>>> top buttons flashed red continually. No other response.
>>>>>>
>>>>>> -unplugging the USB cable, turning on the printer holding down the two
>>>>>> buttons
>>>>>> that should generate a report - no report, just the same two top buttons
>>>>>> flashing red.
>>>>>>
>>>>>> -looking in the manual, which is no help. The only top button flashing
>>>>>> item
>>>>>> regards a paper jam which wasn't the case here. Paper is in tray but no
>>>>>> jam.
>>>>>> I
>>>>>> wasn't printing when the problem occurred. There is no entry on when the
>>>>>> top
>>>>>> *two* buttons flash at the same time.
>>>>>>
>>>>>> I am trying to find out what this means. I live in France and there is
>>>>>> effectively no tech support. No email support and the phone support
>>>>>> automatically - and immediately - says all lines busy...without a wait
>>>>>> line.
>>>>>> Which means it is probably a fake number, not actually set up for support,
>>>>>> but
>>>>>> just to shut up complaints. The web site instructs to contact an
>>>>>> authorized
>>>>>> repair service. It is unlikely they would do any phone support as they
>>>>>> want
>>>>>> you
>>>>>> to bring in the printer and pay for them fixing it. I did email US support
>>>>>> but
>>>>>> they just emailed back without an answer saying to contact their advanced
>>>>>> phone
>>>>>> support, which probably wouldn't answer my question since I am not in the
>>>>>> US
>>>>>> or
>>>>>> Canada.
>>>>>>
>>>>>> I have had Epson printers for many years and this is the first time I have
>>>>>> come across this problem. I would first of all simply like to know what
>>>>>> the
>>>>>> printer is trying to tell me with its two flashing buttons.
>>>>>>
>>>>>> Anyone have a clue? I would be eternally grateful.
>>>>>>
>>>>>> thanks,
>>>>>>
>>>>>> ncm
>>>>>>
>>>>>> Mac G4 MDD Dual 1.25GHz/2Gb RAM
>>>>>> OSX 10.5.8
>>>>>> Epson Stylus Photo R2400/connected via USB cable
>>>>>
>>>>> This error is reporting that the waste ink pads are full. There is a
>>>>> utility
>>>>> that can reset the counter on some Epson printers but it does not work on
>>>>> this
>>>>> printer (SSC utility).
>>>>> Unfortunately I know of no way to overcome this other than by using a
>>>>> service
>>>>> agent. You may ask one what they will charge. They will have access to a
>>>>> method
>>>>> of resetting the counter and they would be able to replace the pads.
>>>>> Good luck
>>>>> Tony
>>>>
>>>>
>>>> The Pads are not meant to be replaced as they are part of the printers
>>>> construction, Epson state the printer is at the end of its life, but
>>>> you can fit a Plastic little drain bottle in the place were the wasted
>>>> ink comes out.
>>>
>>> What rubbish. Here is some history for you:
>>> Epson service agents have been replacing waste ink pads in Epson printers for
>>> years. This is one of the printers that they do so. Other printer specialists
>>> do so also.
>>> See http://www.epson.com/cgi-bin/Store/s...ref=r014001222
>>> where Epson themselves explicitly agree that the pads can be replaced in
>>> their
>>> printers.
>>> I have changed the ink pads in many different models of Epson printers and
>>> other makes.
>>>
>>> To the Original Poster, try the link above which hopefully will allow you to
>>> obtain the reset software from Epson, note that whilst Epson strongly
>>> suggests
>>> replacing the pads it is actually true that if this is the first time you
>>> have
>>> had this error you can safely reset the printer without pad replacement since
>>> the pads are quite generous in size. Next time you will have to replace the
>>> pads. If it is something you would be keen to do yourself I suggest you
>>> purchase a service manual on-line and be prepared for a somewhat messy
>>> procedure. You can use any absorbent felt and cut it to size, there are
>>> several
>>> pads in the printer, not just one.
>>>
>>> Rob kindly provided two useful links you may wish to try.
>>> See also
>>> How to change waste ink pad on Epson R1800?
>>> where it makes the suggestion that the SSC utility does actually work on this
>>> printer, I suspect however that it only works if you do the reset before you
>>> get the error. Despite what Mr. Williams erroneously says, this is not end of
>>> printer life but a warning to have the pads replaced and have the printer
>>> reset.
>>>
>>> If you are able to get the printer reset you can certainly see if it still
>>> prints OK, probably it will and in the future you may have to replace the
>>> pads.
>>> To throw away a printer of this quality would be silly. As Rob has mentioned
>>> fitting a bottle will do nothing unless the printer is reset but see the post
>>> by Arthur Entlich (a very helpful and knowledgeable person that I have known
>>> on-line for some years) at the second link I provided where he points to
>>> some
>>> links about installing a bottle.
>>> Good luck and beware those that know much less than they think.
>>> Tony

>>
>>
>>
>> What a load of Utter CRAP.

>
> You posted this-
> "The Pads are not meant to be replaced as they are part of the printers
> construction, Epson state the printer is at the end of its life, but
> you can fit a Plastic little drain bottle in the place were the wasted
> ink comes out."
> My post states (backed by statements from Epson and elsewhere) that the pads
> can be replaced, and installing a bottle is not enough, you have to reset the
> counter.
> Then you posted -
> "I have one or two Epson service programs that I think cover a range of
> models and it has a Reset pad option, but might just be for the early A4
> models. But I think there is a Key mode that does this."
> Conflicts with your previous post. And now you are saying my posts are crap!
> Check the links in my post! Do the research.
>
> Once more you are posting bad advice, don't you care that people who want help
> are being confused by you? Is it deliberate or are you simply delusioned?
> Shame on you for posting without the experience or research that is necessary
> assuming that you actually give a damn. Clearly your knowledge of printers is
> limited so don't give advice until you have done the research.
> You seem to be bitter, what a pity; but please keep it to yourself, others
> don't deserve to be tainted with it.
> Tony


Ive reset one of mine about 3 times. Hate to think what non CISS ink
would have cost - I just rinsed the spongey stuff out in the bathtub,
watching 100's of dollars of ink go down the drain. Let them dry,
slapped them back in.

its not only the waste that it counts, the sponge under the borderless
print area needs cleaning as well.


 
Reply With Quote
 
Frank Williams
Guest
Posts: n/a
 
      8th Jul 2012
On Sun, 08 Jul 2012 01:42:29 -0500, Tony <lizandtony at orcon dot net
dot nz> wrote:

>Frank Williams <(E-Mail Removed)> wrote:
>>On Sat, 07 Jul 2012 02:08:28 -0500, Tony <lizandtony at orcon dot net
>>dot nz> wrote:
>>
>>>Frank Williams <(E-Mail Removed)> wrote:
>>>>On Fri, 06 Jul 2012 16:36:04 -0500, Tony <lizandtony at orcon dot net
>>>>dot nz> wrote:
>>>>
>>>>>ncmphoto <(E-Mail Removed)> wrote:
>>>>>A cart ran out of ink. I changed it and made sure it was seated correctly.
>>>>>Usually the red light goes off and the head begins its cleaning/flushing
>>>>>cycle.
>>>>>This time nothing happened and the red "empty cart" light stayed on. The
>>>>>Epson
>>>>>Utility I had open on my Mac didn't help as it signaled that it had a
>>>>>communication problem with the printer.
>>>>>>
>>>>>>I tried:
>>>>>>
>>>>>>-turning off the printer and waiting a bit then turning it on again: the
>>>>>>two
>>>>>>top buttons flashed red continually. No other response.
>>>>>>
>>>>>>-unplugging the USB cable, turning on the printer holding down the two
>>>>>>buttons
>>>>>>that should generate a report - no report, just the same two top buttons
>>>>>>flashing red.
>>>>>>
>>>>>>-looking in the manual, which is no help. The only top button flashing
>>>>>>item
>>>>>>regards a paper jam which wasn't the case here. Paper is in tray but no
>>>>>>jam.
>>>>>>I
>>>>>>wasn't printing when the problem occurred. There is no entry on when the
>>>>>>top
>>>>>>*two* buttons flash at the same time.
>>>>>>
>>>>>>I am trying to find out what this means. I live in France and there is
>>>>>>effectively no tech support. No email support and the phone support
>>>>>>automatically - and immediately - says all lines busy...without a wait
>>>>>>line.
>>>>>>Which means it is probably a fake number, not actually set up for support,
>>>>>>but
>>>>>>just to shut up complaints. The web site instructs to contact an
>>>>>>authorized
>>>>>>repair service. It is unlikely they would do any phone support as they
>>>>>>want
>>>>>>you
>>>>>>to bring in the printer and pay for them fixing it. I did email US support
>>>>>>but
>>>>>>they just emailed back without an answer saying to contact their advanced
>>>>>>phone
>>>>>>support, which probably wouldn't answer my question since I am not in the
>>>>>>US
>>>>>>or
>>>>>>Canada.
>>>>>>
>>>>>>I have had Epson printers for many years and this is the first time I have
>>>>>>come across this problem. I would first of all simply like to know what
>>>>>>the
>>>>>>printer is trying to tell me with its two flashing buttons.
>>>>>>
>>>>>>Anyone have a clue? I would be eternally grateful.
>>>>>>
>>>>>>thanks,
>>>>>>
>>>>>>ncm
>>>>>>
>>>>>>Mac G4 MDD Dual 1.25GHz/2Gb RAM
>>>>>>OSX 10.5.8
>>>>>>Epson Stylus Photo R2400/connected via USB cable
>>>>>
>>>>>This error is reporting that the waste ink pads are full. There is a
>>>>>utility
>>>>>that can reset the counter on some Epson printers but it does not work on
>>>>>this
>>>>>printer (SSC utility).
>>>>>Unfortunately I know of no way to overcome this other than by using a
>>>>>service
>>>>>agent. You may ask one what they will charge. They will have access to a
>>>>>method
>>>>>of resetting the counter and they would be able to replace the pads.
>>>>>Good luck
>>>>>Tony
>>>>
>>>>
>>>>The Pads are not meant to be replaced as they are part of the printers
>>>>construction, Epson state the printer is at the end of its life, but
>>>>you can fit a Plastic little drain bottle in the place were the wasted
>>>>ink comes out.
>>>
>>>What rubbish. Here is some history for you:
>>>Epson service agents have been replacing waste ink pads in Epson printers for
>>>years. This is one of the printers that they do so. Other printer specialists
>>>do so also.
>>>See http://www.epson.com/cgi-bin/Store/s...ref=r014001222
>>>where Epson themselves explicitly agree that the pads can be replaced in
>>>their
>>>printers.
>>>I have changed the ink pads in many different models of Epson printers and
>>>other makes.
>>>
>>>To the Original Poster, try the link above which hopefully will allow you to
>>>obtain the reset software from Epson, note that whilst Epson strongly
>>>suggests
>>>replacing the pads it is actually true that if this is the first time you
>>>have
>>>had this error you can safely reset the printer without pad replacement since
>>>the pads are quite generous in size. Next time you will have to replace the
>>>pads. If it is something you would be keen to do yourself I suggest you
>>>purchase a service manual on-line and be prepared for a somewhat messy
>>>procedure. You can use any absorbent felt and cut it to size, there are
>>>several
>>>pads in the printer, not just one.
>>>
>>>Rob kindly provided two useful links you may wish to try.
>>>See also
>>>How to change waste ink pad on Epson R1800?
>>>where it makes the suggestion that the SSC utility does actually work on this
>>>printer, I suspect however that it only works if you do the reset before you
>>>get the error. Despite what Mr. Williams erroneously says, this is not end of
>>>printer life but a warning to have the pads replaced and have the printer
>>>reset.
>>>
>>>If you are able to get the printer reset you can certainly see if it still
>>>prints OK, probably it will and in the future you may have to replace the
>>>pads.
>>>To throw away a printer of this quality would be silly. As Rob has mentioned
>>>fitting a bottle will do nothing unless the printer is reset but see the post
>>>by Arthur Entlich (a very helpful and knowledgeable person that I have known
>>>on-line for some years) at the second link I provided where he points to
>>>some
>>>links about installing a bottle.
>>>Good luck and beware those that know much less than they think.
>>>Tony

>>
>>
>>
>>What a load of Utter CRAP.

>
>You posted this-
>"The Pads are not meant to be replaced as they are part of the printers
>construction, Epson state the printer is at the end of its life, but
>you can fit a Plastic little drain bottle in the place were the wasted
>ink comes out."
>My post states (backed by statements from Epson and elsewhere) that the pads
>can be replaced, and installing a bottle is not enough, you have to reset the
>counter.
>Then you posted -
>"I have one or two Epson service programs that I think cover a range of
>models and it has a Reset pad option, but might just be for the early A4
>models. But I think there is a Key mode that does this."
>Conflicts with your previous post. And now you are saying my posts are crap!
>Check the links in my post! Do the research.
>
>Once more you are posting bad advice, don't you care that people who want help
>are being confused by you? Is it deliberate or are you simply delusioned?
>Shame on you for posting without the experience or research that is necessary
>assuming that you actually give a damn. Clearly your knowledge of printers is
>limited so don't give advice until you have done the research.
>You seem to be bitter, what a pity; but please keep it to yourself, others
>don't deserve to be tainted with it.
>Tony




What a utter Idiot you are but out as you do not know a thing..



I have been in computers printers and many other thing before you began
to even Think..


 
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Frank Williams
Guest
Posts: n/a
 
      9th Jul 2012
On Sun, 08 Jul 2012 20:19:26 +1200, Richard <(E-Mail Removed)> wrote:

>On 7/8/2012 6:42 PM, Tony wrote:
>> Frank Williams <(E-Mail Removed)> wrote:
>>> On Sat, 07 Jul 2012 02:08:28 -0500, Tony <lizandtony at orcon dot net
>>> dot nz> wrote:
>>>
>>>> Frank Williams <(E-Mail Removed)> wrote:
>>>>> On Fri, 06 Jul 2012 16:36:04 -0500, Tony <lizandtony at orcon dot net
>>>>> dot nz> wrote:
>>>>>
>>>>>> ncmphoto <(E-Mail Removed)> wrote:
>>>>>> A cart ran out of ink. I changed it and made sure it was seated correctly.
>>>>>> Usually the red light goes off and the head begins its cleaning/flushing
>>>>>> cycle.
>>>>>> This time nothing happened and the red "empty cart" light stayed on. The
>>>>>> Epson
>>>

>>
>> Once more you are posting bad advice, don't you care that people who want help
>> are being confused by you? Is it deliberate or are you simply delusioned?
>> Shame on you for posting without the experience or research that is necessary
>> assuming that you actually give a damn. Clearly your knowledge of printers is
>> limited so don't give advice until you have done the research.
>> You seem to be bitter, what a pity; but please keep it to yourself, others
>> don't deserve to be tainted with it.
>> Tony

>
>Ive reset one of mine about 3 times. Hate to think what non CISS ink
>would have cost - I just rinsed the spongey stuff out in the bathtub,
>watching 100's of dollars of ink go down the drain. Let them dry,
>slapped them back in.
>
>its not only the waste that it counts, the sponge under the borderless
>print area needs cleaning as well.
>



You cant as they Rot out, same as the ones under the print head.

 
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