sherwindu wrote:
Finally got an email reply from Epson Customer Support (after 3 days), and it read like a piece of boiler plate, warning me not to use third party ink
That is what they should do. The want you to get the best quality with the longest longevity and they do not want you to clog the printhead. Additionally, they want to make money on the ink which is high in price and they do not want to spend warranty dollars for a problem that was not their responsibility.
The last piece of advice they gave me was that if the clean cycles didn't work, send the printer in for repair.
I think you should send it to the ink relabeler and have them fix it under warranty.
Right now, I have only one color giving proplems. I have ordered a cleaning cartridge from Atlantic Ink, and that hopefully will cure the problem. Thanks for the helpful replies. Sherwin D. sherwindu wrote:
I recently refilled my cartridges, something I have done dozens of times. I have the Epson RX500 with 6 color cartridges. One color kept coming out with broken lines on the 'cleaning and print' mode, even after 8 cleanings. I put in a new cartridge, but the problem persists. Is there something else that needs to be cleaned that the Epson cleaning program doesn't address? The cleaning mode really sucks up the ink. My 8 repetitions indicated that half the ink in my refilled cartridges was used up by that operation. Sherwin D.
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