[elopez]

I use to open my email files in Word but recently, I cannot do it anymore. I cleaned
the registry and reinstalled word but the problem continues. I am experiencing this
situation in both Yahoo and Gmail.

Could anyone there help me? This is very important since I am earning a living with
Word and emails.
I Would appreciate any insight into the problem.

[V_R]

You mean email attachments in word (.doc .docx etc right?

Cant you just reset the file association?

[Silverhazesurfer]

what happens when you open the files? Details assist in finding the solution.

[floppybootstomp]

You cleaned the registry?

Uh-oh.

[elopez]

Originally Posted by floppybootstomp

You cleaned the registry?

Uh-oh.

I used a registry cleaner

Originally Posted by V_R

You mean email attachments in word (.doc .docx etc right?

Cant you just reset the file association?

How do you that?

I am receiving email file that open with Word but somehow word is not opening them.
It stays in a blue screen.

Yes e-mail attachments: word documents

Thank for looking at my post and replying.


*Multiple posts merged - V_R

[V_R]

I've merged your last five posts into one - really no need to post spam like that.

Originally Posted by elopez

How do you that?

I am receiving email file that open with Word but somehow word is not opening them. It stays in a blue screen.

http://support.microsoft.com/kb/307859

[elopez]

Thank you for your reply, I am happily going there. I am sorry for the spam even though I do not know what it is. I am going to learn about it so I do not spam in the future.

Thanks again

[elopez]

Originally Posted by elopez

Thank you for your reply, I am happily going there. I am sorry for the spam even though I do not know what it is. I am going to learn about it so I do not spam in the future.

Thanks again

I could not fix the problem because my computer cannot find
the Laserfiche file. So the problem seems to be much deeper
than I thought both with word and the operating system. I am going
to HP for support. Thank you very much for your help.

[V_R]

What happens if you right click on the file and choose 'Open With'?

[elopez]

Originally Posted by elopez

I could not fix the problem because my computer cannot find
the Laserfiche file. So the problem seems to be much deeper
than I thought both with word and the operating system. I am going
to HP for support. Thank you very much for your help.

It does the same thing blue screen with error message as stated before.