I have a strange problem with my DVD burner since yesterday.
When running Windows I can't open the tray anymore.
Also, the device seems vanished from Windows explorer and from hardware
configuration.

But when I boot into BIOS, it is still recognised and then I can also open
the tray normally.

What can I do?


Windows XP SP3
LG GSA-H44N


--
regards,

|\ /|
| \/ |@rk
\../
\/os

Linea Recta wrote:
> I have a strange problem with my DVD burner since yesterday.
> When running Windows I can't open the tray anymore.
> Also, the device seems vanished from Windows explorer and from hardware
> configuration.
>
> But when I boot into BIOS, it is still recognised and then I can also open
> the tray normally.
>
> What can I do?
>
>
> Windows XP SP3
> LG GSA-H44N

It helps to know what "interfering" software you've installed.
Tools which mount virtual CD images, can upset burner operation.
Don't know about tray buttons though.

http://forum.daemon-tools.cc/f19/dvd...nt-open-29555/

On Linux and Unix boxes, the tray button can be disabled,
to prevent media with "busy" files, from being removed
and causing the dependent software to crash. So as far as
the phenomenon of a button that doesn't work goes, this
is not unexpected. The button can be disabled by software
quite easily. It's not like the button is just tied to the
tray motor directly. If you boot a Linux LiveCD for example,
by default the button on the tray of the drive with that CD
in it, will be disabled.

Sometimes it can be a hardware failure, but your BIOS check
shows that's not the case.

Paul

"Paul" <(E-Mail Removed)> schreef in bericht
news:jvjdd7$upc$(E-Mail Removed)...
> Linea Recta wrote:
>> I have a strange problem with my DVD burner since yesterday.
>> When running Windows I can't open the tray anymore.
>> Also, the device seems vanished from Windows explorer and from hardware
>> configuration.
>>
>> But when I boot into BIOS, it is still recognised and then I can also
>> open the tray normally.
>>
>> What can I do?
>>
>>
>> Windows XP SP3
>> LG GSA-H44N
>
> It helps to know what "interfering" software you've installed.
> Tools which mount virtual CD images, can upset burner operation.
> Don't know about tray buttons though.
>
> http://forum.daemon-tools.cc/f19/dvd...nt-open-29555/
>
> On Linux and Unix boxes, the tray button can be disabled,
> to prevent media with "busy" files, from being removed
> and causing the dependent software to crash. So as far as
> the phenomenon of a button that doesn't work goes, this
> is not unexpected. The button can be disabled by software
> quite easily. It's not like the button is just tied to the
> tray motor directly. If you boot a Linux LiveCD for example,
> by default the button on the tray of the drive with that CD
> in it, will be disabled.
>
> Sometimes it can be a hardware failure, but your BIOS check
> shows that's not the case.
>


I now write from my notebook.
The PC has been having bizarre behavior this evening, being clicking sounds
(I suppose one of the hard disks) and spontaneous rebooting. The DVD burner
itself must be OK, because I could boot up from a Macrium Reflect boot DVD.

This is bad news, I suppose old fashioned IDE hard drives are not sold
anymore I suppose?

A glimpse at the concerning PC:


--
regards



PC
Windows XP Pro SP3 - mobo: Asus P4B266 - cpu: Intel P4 1,6 GHz. - RAM: 1512
MB. - video: Matrox Marvel G450eTV 32 MB. (AGP) - monitor: 19-inch Medion
Akoya MD 20119 - sound: SB Audigy 1394 (PCI) - hd: 2 X Maxtor 60 GB. -
DVD/CD-ROM: Toshiba DVD-ROM SD-M1712 - DVD+RW/+R: LG GSA-H44N - analog:
Dynalink Lucent Win Modem 56k6 (PCI) - printer: HP DeskJet 720C (parallel) -
scanner: HP ScanJet 2200C (USB) - keyb: PS/2 MS Internet Keyboard - mouse:
Logitech Pilot Wheel Mouse Optical (USB) - webcam: Logitech QuickCam Zoom
(USB) - removables: Maxtor One Touch 120 GB (USB) - Medion 500 GB (USB) -
Iomega ZipDrive 100 (parallel)

Linea Recta wrote:
> "Paul" <(E-Mail Removed)> schreef in bericht
> news:jvjdd7$upc$(E-Mail Removed)...
>> Linea Recta wrote:
>>> I have a strange problem with my DVD burner since yesterday.
>>> When running Windows I can't open the tray anymore.
>>> Also, the device seems vanished from Windows explorer and from
>>> hardware configuration.
>>>
>>> But when I boot into BIOS, it is still recognised and then I can also
>>> open the tray normally.
>>>
>>> What can I do?
>>>
>>>
>>> Windows XP SP3
>>> LG GSA-H44N
>>
>> It helps to know what "interfering" software you've installed.
>> Tools which mount virtual CD images, can upset burner operation.
>> Don't know about tray buttons though.
>>
>> http://forum.daemon-tools.cc/f19/dvd...nt-open-29555/
>>
>> On Linux and Unix boxes, the tray button can be disabled,
>> to prevent media with "busy" files, from being removed
>> and causing the dependent software to crash. So as far as
>> the phenomenon of a button that doesn't work goes, this
>> is not unexpected. The button can be disabled by software
>> quite easily. It's not like the button is just tied to the
>> tray motor directly. If you boot a Linux LiveCD for example,
>> by default the button on the tray of the drive with that CD
>> in it, will be disabled.
>>
>> Sometimes it can be a hardware failure, but your BIOS check
>> shows that's not the case.
>>
>
>
> I now write from my notebook.
> The PC has been having bizarre behavior this evening, being clicking
> sounds (I suppose one of the hard disks) and spontaneous rebooting. The
> DVD burner itself must be OK, because I could boot up from a Macrium
> Reflect boot DVD.
>
> This is bad news, I suppose old fashioned IDE hard drives are not sold
> anymore I suppose?
>
> A glimpse at the concerning PC:
>
>

A good root cause, is +12V power supply rail out of spec. That
makes the clicking noise.

This can be caused by placing too many heavy loads on one Molex
chain. I had that happen when my ATI video card was powered by
the same Molex power cable chain, as several hard drives. The
hard drives started clicking. Once the video card was put on its
own chain, there was "peace in the valley".

But if the power supply is going out, then a slightly low (11V on 12V
rail) power output, can be enough to upset storage.

Think back to what wiring changes you've made recently. It could be
you reconfigured the wiring, while adding storage.

Also, if it is the power supply failing, twice now I've received
advanced warning. If you use fixed speed fans in the computer, you'll
notice the fixed speed fans start to "wander", and go up and
down in frequency slightly. The human ear is sensitive to the
tone of the fan. On my first power supply failure, I noticed
the fans started to wander, many days before the power supply
no longer had enough +12V to do anything. The last time
I tested that (failed) supply, it can't even put out 1 amp of
current on +12V, before the output voltage begins to drop. So
the output became very weak, and the current now, isn't even
enough to run one disk drive all by itself. If you sit the
supply on the bench, with no load, all the voltage read right.
But if you put even a tiny electrical load on it, it goes
out of spec. It's more suited to running a flashlight bulb
now, than 100-200 watts of computer gear. At least it didn't "blow"
and take stuff with it.

Paul

"Paul" <(E-Mail Removed)> schreef in bericht
news:jvjt55$skb$(E-Mail Removed)...
> Linea Recta wrote:
>> "Paul" <(E-Mail Removed)> schreef in bericht
>> news:jvjdd7$upc$(E-Mail Removed)...
>>> Linea Recta wrote:
>>>> I have a strange problem with my DVD burner since yesterday.
>>>> When running Windows I can't open the tray anymore.
>>>> Also, the device seems vanished from Windows explorer and from hardware
>>>> configuration.
>>>>
>>>> But when I boot into BIOS, it is still recognised and then I can also
>>>> open the tray normally.
>>>>
>>>> What can I do?
>>>>
>>>>
>>>> Windows XP SP3
>>>> LG GSA-H44N
>>>
>>> It helps to know what "interfering" software you've installed.
>>> Tools which mount virtual CD images, can upset burner operation.
>>> Don't know about tray buttons though.
>>>
>>> http://forum.daemon-tools.cc/f19/dvd...nt-open-29555/
>>>
>>> On Linux and Unix boxes, the tray button can be disabled,
>>> to prevent media with "busy" files, from being removed
>>> and causing the dependent software to crash. So as far as
>>> the phenomenon of a button that doesn't work goes, this
>>> is not unexpected. The button can be disabled by software
>>> quite easily. It's not like the button is just tied to the
>>> tray motor directly. If you boot a Linux LiveCD for example,
>>> by default the button on the tray of the drive with that CD
>>> in it, will be disabled.
>>>
>>> Sometimes it can be a hardware failure, but your BIOS check
>>> shows that's not the case.
>>>
>>
>>
>> I now write from my notebook.
>> The PC has been having bizarre behavior this evening, being clicking
>> sounds (I suppose one of the hard disks) and spontaneous rebooting. The
>> DVD burner itself must be OK, because I could boot up from a Macrium
>> Reflect boot DVD.
>>
>> This is bad news, I suppose old fashioned IDE hard drives are not sold
>> anymore I suppose?
>>
>> A glimpse at the concerning PC:
>>
>>
>
> A good root cause, is +12V power supply rail out of spec. That
> makes the clicking noise.
>
> This can be caused by placing too many heavy loads on one Molex
> chain. I had that happen when my ATI video card was powered by
> the same Molex power cable chain, as several hard drives. The
> hard drives started clicking. Once the video card was put on its
> own chain, there was "peace in the valley".
>
> But if the power supply is going out, then a slightly low (11V on 12V
> rail) power output, can be enough to upset storage.
>
> Think back to what wiring changes you've made recently. It could be
> you reconfigured the wiring, while adding storage.


I have made no hardware changes recently. About a year ago I replaced the
power supply. I think I even posted that event in this group. Since that
time everything worked fine.

I have now extracted the "bad tooth" being drive D: which was configured as
primary slave. Luckily this wasn't the system drive. I can still boot from
C: and I have changed the swap file back to C: again.
Also, both DVD devices work again.

The hard drives were both Maxtor 6L060J3 IDE/ATA 60 GB.
I had the drives monitored by 'Hard disk sentinel' and already noticed some
time ago that D: was reported as less than 100%.
For C: it still reports 'exellent' at this time.




>
> Also, if it is the power supply failing, twice now I've received
> advanced warning. If you use fixed speed fans in the computer, you'll
> notice the fixed speed fans start to "wander", and go up and
> down in frequency slightly. The human ear is sensitive to the
> tone of the fan. On my first power supply failure, I noticed
> the fans started to wander, many days before the power supply
> no longer had enough +12V to do anything. The last time
> I tested that (failed) supply, it can't even put out 1 amp of
> current on +12V, before the output voltage begins to drop. So
> the output became very weak, and the current now, isn't even
> enough to run one disk drive all by itself. If you sit the
> supply on the bench, with no load, all the voltage read right.
> But if you put even a tiny electrical load on it, it goes
> out of spec. It's more suited to running a flashlight bulb
> now, than 100-200 watts of computer gear. At least it didn't "blow"
> and take stuff with it.


That sounds like a 'burn out'. BTW I feel like that myself :-((
For the moment I assume it's not the power supply, because I'm not going to
replace the power supply on a yearly basis.

Some time ago I wrote here about an old hard disk with a broken IDE pin,
wondering wether the drive would still work. I tried it as a replacement,
but it was not detected in any way by the BIOS. So tha's another drive I can
throw away.

If I can't find some replacement for the broken hard disk, It's inevitable
I'll have to look out for a modern PC...






--
regards,

|\ /|
| \/ |@rk
\../
\/os

Linea Recta wrote:
> "Paul" <(E-Mail Removed)> schreef in bericht
> news:jvjt55$skb$(E-Mail Removed)...
>> Linea Recta wrote:
>>> "Paul" <(E-Mail Removed)> schreef in bericht
>>> news:jvjdd7$upc$(E-Mail Removed)...
>>>> Linea Recta wrote:
>>>>> I have a strange problem with my DVD burner since yesterday.
>>>>> When running Windows I can't open the tray anymore.
>>>>> Also, the device seems vanished from Windows explorer and from hardware
>>>>> configuration.
>>>>>
>>>>> But when I boot into BIOS, it is still recognised and then I can also
>>>>> open the tray normally.
>>>>>
>>>>> What can I do?
>>>>>
>>>>>
>>>>> Windows XP SP3
>>>>> LG GSA-H44N
>>>> It helps to know what "interfering" software you've installed.
>>>> Tools which mount virtual CD images, can upset burner operation.
>>>> Don't know about tray buttons though.
>>>>
>>>> http://forum.daemon-tools.cc/f19/dvd...nt-open-29555/
>>>>
>>>> On Linux and Unix boxes, the tray button can be disabled,
>>>> to prevent media with "busy" files, from being removed
>>>> and causing the dependent software to crash. So as far as
>>>> the phenomenon of a button that doesn't work goes, this
>>>> is not unexpected. The button can be disabled by software
>>>> quite easily. It's not like the button is just tied to the
>>>> tray motor directly. If you boot a Linux LiveCD for example,
>>>> by default the button on the tray of the drive with that CD
>>>> in it, will be disabled.
>>>>
>>>> Sometimes it can be a hardware failure, but your BIOS check
>>>> shows that's not the case.
>>>>
>>>
>>> I now write from my notebook.
>>> The PC has been having bizarre behavior this evening, being clicking
>>> sounds (I suppose one of the hard disks) and spontaneous rebooting. The
>>> DVD burner itself must be OK, because I could boot up from a Macrium
>>> Reflect boot DVD.
>>>
>>> This is bad news, I suppose old fashioned IDE hard drives are not sold
>>> anymore I suppose?
>>>
>>> A glimpse at the concerning PC:
>>>
>>>
>> A good root cause, is +12V power supply rail out of spec. That
>> makes the clicking noise.
>>
>> This can be caused by placing too many heavy loads on one Molex
>> chain. I had that happen when my ATI video card was powered by
>> the same Molex power cable chain, as several hard drives. The
>> hard drives started clicking. Once the video card was put on its
>> own chain, there was "peace in the valley".
>>
>> But if the power supply is going out, then a slightly low (11V on 12V
>> rail) power output, can be enough to upset storage.
>>
>> Think back to what wiring changes you've made recently. It could be
>> you reconfigured the wiring, while adding storage.
>
>
> I have made no hardware changes recently. About a year ago I replaced the
> power supply. I think I even posted that event in this group. Since that
> time everything worked fine.
>
> I have now extracted the "bad tooth" being drive D: which was configured as
> primary slave. Luckily this wasn't the system drive. I can still boot from
> C: and I have changed the swap file back to C: again.
> Also, both DVD devices work again.
>
> The hard drives were both Maxtor 6L060J3 IDE/ATA 60 GB.
> I had the drives monitored by 'Hard disk sentinel' and already noticed some
> time ago that D: was reported as less than 100%.
> For C: it still reports 'exellent' at this time.
>
>> Also, if it is the power supply failing, twice now I've received
>> advanced warning. If you use fixed speed fans in the computer, you'll
>> notice the fixed speed fans start to "wander", and go up and
>> down in frequency slightly. The human ear is sensitive to the
>> tone of the fan. On my first power supply failure, I noticed
>> the fans started to wander, many days before the power supply
>> no longer had enough +12V to do anything. The last time
>> I tested that (failed) supply, it can't even put out 1 amp of
>> current on +12V, before the output voltage begins to drop. So
>> the output became very weak, and the current now, isn't even
>> enough to run one disk drive all by itself. If you sit the
>> supply on the bench, with no load, all the voltage read right.
>> But if you put even a tiny electrical load on it, it goes
>> out of spec. It's more suited to running a flashlight bulb
>> now, than 100-200 watts of computer gear. At least it didn't "blow"
>> and take stuff with it.
>
>
> That sounds like a 'burn out'. BTW I feel like that myself :-((
> For the moment I assume it's not the power supply, because I'm not going to
> replace the power supply on a yearly basis.
>
> Some time ago I wrote here about an old hard disk with a broken IDE pin,
> wondering wether the drive would still work. I tried it as a replacement,
> but it was not detected in any way by the BIOS. So tha's another drive I can
> throw away.
>
> If I can't find some replacement for the broken hard disk, It's inevitable
> I'll have to look out for a modern PC...

1) There are still IDE drives for sale. They've been out of production
for some time, so it's hard to say where they're coming from.

2) You can also use a SATA drive, and put an adapter in the back of it.
I have one of these, and so far it's worked with everything I tried it on.

http://www.newegg.com/Product/Produc...82E16812200156

StarTech IDE2SAT

The black part goes into the new SATA drive. The bare gold pins on the back,
are for a 40 pin IDE connector. It's a bit hard to get the connector on and off
the gold pins. There is a "Master:Slave" jumper as well. So if you want, you
can buy two of those, two SATA drives, and connect two SATA drives to one 80 wire
IDE cable.

Comes with power cable in the box, for daisy chain connecting it.

http://ca.startech.com/media/img/pro.../IDE2SAT.C.jpg

The main impediment to drive shopping, is whether your system has any drive
capacity limits. My oldest system, only drives up to 137GB work properly. It
was limited to 64GB or so, before the BIOS flash update. Most other systems
here, work past that point. Really old systems, might freeze if a 33GB or larger
drive was connected, in which case you could try the IDE jumper block "CLIP" jumper.
That jumper changes the geometry declaration enough, to make the drive work.

This is an example of a weird one. It claims to be a 7200.10 generation
drive, yet it has an IDE controller. 80GB capacity. So they're still selling
IDE drives.

http://www.newegg.com/Product/Produc...82E16822148236

HTH,
Paul

On Sat, 04 Aug 2012 17:46:09 -0400, Paul <(E-Mail Removed)> wrote:

>This is an example of a weird one. It claims to be a 7200.10 generation
>drive, yet it has an IDE controller. 80GB capacity. So they're still selling
>IDE drives.
>
>http://www.newegg.com/Product/Produc...82E16822148236

Ouch, they really punish you on the price. 80 GB for $100.

Char Jackson wrote:
> On Sat, 04 Aug 2012 17:46:09 -0400, Paul <(E-Mail Removed)> wrote:
>
>> This is an example of a weird one. It claims to be a 7200.10 generation
>> drive, yet it has an IDE controller. 80GB capacity. So they're still selling
>> IDE drives.
>>
>> http://www.newegg.com/Product/Produc...82E16822148236
>
> Ouch, they really punish you on the price. 80 GB for $100.
>

Yup. You really have to love that old computer.

I'd probably have trouble finding that disk locally, as the big
box stores won't touch IDE now. And I think my usual supplier of
hard drives, doesn't have any IDE left either.

So when you find some product, you really can't complain too much.
If you have to repair someones old machine, without screwing with
it too much, it's probably not that bad a deal. Not everyone wants
my style of "adapter solution". And mechanically, there isn't always
room to fit an adapter. Some of the smaller cases wouldn't allow it.
My Sonata with the side mount trays, I don't think it would fit in
there. Even regular drives, the side panel presses on the cabling.

Paul

On Sat, 4 Aug 2012 16:36:23 +0200, "Linea Recta" <(E-Mail Removed)> wrote:

>I have a strange problem with my DVD burner since yesterday.
>When running Windows I can't open the tray anymore.
>Also, the device seems vanished from Windows explorer and from hardware
>configuration.
>
>But when I boot into BIOS, it is still recognised and then I can also open
>the tray normally.
>
>What can I do?
>
>
>Windows XP SP3
>LG GSA-H44N


1. Click Start, and then click Run.

2. In the Open box, type regedit, and then click OK.

3. In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

4. In the right pane, click UpperFilters.

Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry.
Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have
to remove the LowerFilters registry entry. To do this, go to step 7.

5. On the Edit menu, click Delete.

6. When you are prompted to confirm the deletion, click Yes.

7. In the right pane, click LowerFilters.

Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help
you any further.

8. On the Edit menu, click Delete.

9. When you are prompted to confirm the deletion, click Yes.

10. Exit Registry Editor.

11. Restart the computer.

Unk

"Unk" <(E-Mail Removed)> schreef in bericht
news(E-Mail Removed)...
> On Sat, 4 Aug 2012 16:36:23 +0200, "Linea Recta"
> <(E-Mail Removed)> wrote:
>
>>I have a strange problem with my DVD burner since yesterday.
>>When running Windows I can't open the tray anymore.
>>Also, the device seems vanished from Windows explorer and from hardware
>>configuration.
>>
>>But when I boot into BIOS, it is still recognised and then I can also open
>>the tray normally.
>>
>>What can I do?
>>
>>
>>Windows XP SP3
>>LG GSA-H44N
>
>
> 1. Click Start, and then click Run.
>
> 2. In the Open box, type regedit, and then click OK.
>
> 3. In the navigation pane, locate and then click the following registry
> subkey:
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
>
> 4. In the right pane, click UpperFilters.
>
> Note You may also see an UpperFilters.bak registry entry. You do not have
> to remove that entry.
> Click UpperFilters only. If you do not see the UpperFilters registry
> entry, you still might have
> to remove the LowerFilters registry entry. To do this, go to step 7.
>
> 5. On the Edit menu, click Delete.
>
> 6. When you are prompted to confirm the deletion, click Yes.
>
> 7. In the right pane, click LowerFilters.
>
> Note If you do not see the LowerFilters registry entry, unfortunately this
> content cannot help
> you any further.
>
> 8. On the Edit menu, click Delete.
>
> 9. When you are prompted to confirm the deletion, click Yes.
>
> 10. Exit Registry Editor.
>
> 11. Restart the computer.
>
> Unk
>



I had this done yesterday by Fixit, which did not find any problem...



--
regards,

|\ /|
| \/ |@rk
\../
\/os