If your system is clear of viruses, open Control Panel, open System, go to
the Advanced tab, click Settings under Startup and Recovery, remove the
check from "Automatically Restart" under System Failure. This will cause
the system to blue screen instead of restarting on errors and the
information on the blue screen may give a clue as to the source of the
issue.
Open Control Panel, open Administrative Tools, open Event Viewer, look for
errors corresponding to the crash, double click the error, the information
contained within may give a clue as to the
source of the problem.
Assuming you have an XP CD and not a recovery CD, place the XP CD in the
drive, when the setup screen appears, select "Check System Compatibility,"
the report it generates may point to problem hardware or software on your
system. If you do not have an XP CD, you can download this application
known as the Upgrade Advisor from the following site:
http://www.microsoft.com/windowsxp/p...ng/advisor.asp
Note: If you have access to a broadband connection it might be best to
download using that as this is a rather large download.
Check for the latest drivers for your hardware, especially your graphics
card and soundcard and all peripherals connected to your system. No not use
Windows Update for this, go to the device manufacturer's web sites and if
you install updated drivers, ignore the message about drivers being unsigned
by Microsoft.
--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org:
http://www.dts-l.org/
"seth thomas rasmussen" <(E-Mail Removed)> wrote in message
news:054a01c3badc$1092e660$(E-Mail Removed)...
> even after recently reformatting my HD and starting fresh,
> i am having an old problem. the problem is this:
>
> it seems to be only when playing video games that require
> more intense 3D accelleration, that my computer will
> sometimes randomly restart. upon reentering windows, the
> error reporting website would tell me it seems to be a
> conflict with drivers. nothing more specific is offered.
>
> after it first happened, i found out i had a virus. i since
> got rid of the virus. but the problem is happening again.
>
> another important note: a few times, the problem has been
> accompanied by briefly displaying a blue screen with white
> text that starts out something like, "the system has
> encountered a serious problem." the screen displays for
> such a short period of time, that i've never been able to
> read the full text.
>
> has anybody else encountered this, and do you know where i
> might solve this problem?
>
> technical notes:
> -my video drivers are WHQL certified, and this problem
> happened before i had these specific drivers, yet the
> problem still seems only to occur while playing games.
>
> please help. this is most frustrating. feel free to send
> replies to (E-Mail Removed) as well. thanks.
>
> seth